Brown's Sales and Leasing Inc.

New 888-377-1735 Dealer Website
Used 888-376-8641 Email Dealer
Service 888-377-1879

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Reviews

Average Ratings

4.9
Average based on 149 reviews
  • Focus on the Customer

    Ever since I started working in the local school system, I have had Brown's Service servicing my car. Since I teach all day three blocks from the ...

    Dealer Response

    Thank you so much for taking the time to fill out our survey and for you kind words. We sure appreciate your business and we are happy to be able ...


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    Ever since I started working in the local school system, I have had Brown's Service servicing my car. Since I teach all day three blocks from the dealership, they save me time and effort by picking up my car from school and returning it by the end of the school day. The customer service staff is warm and helpful, and the service department can't be beat. When I had to replace my car last year due to an accident, the sales staff bent over backwards to make sure I was comfortable with my new vehicle. I can, without reservation, highly recommend Brown's Sales and Leasing.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to fill out our survey and for you kind words. We sure appreciate your business and we are happy to be able to assist you while you continue to teach our children. Thank you for your service and we look forward to continuing our relationship with you!


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  • Quick Service

    Except for the small waiting room compared to your other facilities the service was just as great as all your locations!


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    Except for the small waiting room compared to your other facilities the service was just as great as all your locations!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Always honest, good service

    We have always had good, honest service at Brown's. We have also purchased trucks and autos there and were very pleased with the process.


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    We have always had good, honest service at Brown's. We have also purchased trucks and autos there and were very pleased with the process.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A Cut Above The Rest

    Very accommodating at all times even when I mix up my appointment times.

    Dealer Response

    Dr. Loven we sure appreciate your kind words and 5 star rating! We understand how busy schedules can get and we try our best to be accommodating! ...


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    Very accommodating at all times even when I mix up my appointment times.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dr. Loven we sure appreciate your kind words and 5 star rating! We understand how busy schedules can get and we try our best to be accommodating! Thanks for using Brown's Service Department for your service needs!


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  • A Cut Above The Rest

    The best - always very accommodating, helpful and efficient.

    Dealer Response

    Good Morning Dr. Loven, Thank you for taking the time to fill out our survey and rate us with 5 stars! We appreciate your business and look forwar...


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    The best - always very accommodating, helpful and efficient.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Dr. Loven, Thank you for taking the time to fill out our survey and rate us with 5 stars! We appreciate your business and look forward to working with you in the future.


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  • owner of Ford Fusion

    Excellent service on oil change. Received free car wash also.

    Dealer Response

    Good Morning Carol! Thanks for taking the time to fill out our survey! We noticed a rating of 4 in all categories. Please let us know what we can ...


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    Excellent service on oil change. Received free car wash also.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Carol! Thanks for taking the time to fill out our survey! We noticed a rating of 4 in all categories. Please let us know what we can do to earn 5 stars from you! We look forward to seeing you next time!


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  • Consistently the Best

    Service department is clean and orderly. The emails I receive to remind me of services due helps to keep me on schedule. Call one day and in for ...

    Dealer Response

    Good Morning Lynn, Thank you so much for taking the time to fill out our survey and rate us with 5 stars! We appreciate your business and we look ...


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    Service department is clean and orderly. The emails I receive to remind me of services due helps to keep me on schedule. Call one day and in for service the next. We purchase all of our vehicles from Browns and value their commitment to customer service, professionalism and quality. We feel part of their family and they are part of ours.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Lynn, Thank you so much for taking the time to fill out our survey and rate us with 5 stars! We appreciate your business and we look forward to continuing on our relationship with you in the service department!


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  • Happy with the Service.

    I was very happy with the quick scheduling that they did for me when needing my vehicle serviced. Also like it when they can pick it up and drop i...

    Dealer Response

    Good Morning Kari, thanks for taking the time to fill out our survey! We appreciate the kind words. Please let us know what we can do to earn 5 st...


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    I was very happy with the quick scheduling that they did for me when needing my vehicle serviced. Also like it when they can pick it up and drop it off again. Thanks again.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Kari, thanks for taking the time to fill out our survey! We appreciate the kind words. Please let us know what we can do to earn 5 star ratings in all categories! We are always about making improvements to better our customer's experience!


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  • Bailey's oil change

    Fishing for trout and came in for lunch and an oil change. I was told to bring the car in at 2:30. I arrived early after lunch and bought my book ...

    Dealer Response

    Good Morning Jim! Thanks for taking the time to fill out our survey and rate us with 5 stars for your oil change. We are sorry you didn't get much...


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    Fishing for trout and came in for lunch and an oil change. I was told to bring the car in at 2:30. I arrived early after lunch and bought my book along to read. I was worked in immediately and was out in one half hour. I didn't get much read and was back to the streams.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Jim! Thanks for taking the time to fill out our survey and rate us with 5 stars for your oil change. We are sorry you didn't get much read... but are happy you were back to fishing quickly! Hope you enjoyed your day on the water!


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  • Great Service

    What a great bunch of people and wonderful service. Comfortable waiting room with coffee and donuts. The service department always lets you know w...

    Dealer Response

    Tom, thank you for taking the time to fill out our survey and rate us with 5 stars! We appreciate your time, business and kind words! We look forw...


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    What a great bunch of people and wonderful service. Comfortable waiting room with coffee and donuts. The service department always lets you know what is going on with your vehicle as they are working on it and they are very efficient.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom, thank you for taking the time to fill out our survey and rate us with 5 stars! We appreciate your time, business and kind words! We look forward to continuing our relationship with you!


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