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Reviews

Average Ratings

4.9
Average based on 32 reviews
  • Well worth the 1 hour drive

    Drove an hour from NH to buy from Muzi. They had the best price on the truck that I was looking at. The sales staff, especially Scot Rodman, helpe...


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    Drove an hour from NH to buy from Muzi. They had the best price on the truck that I was looking at. The sales staff, especially Scot Rodman, helped me get everything handled over the phone and online before I even got there. The truck was ready to roll when I arrived and I was in and out in no time. Thanks to Will and Scott in finance too. I will be back again soon.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • I'll never go anywhere else for a car ever again!

    After having a lot of car troubles in the past, my dad recommended I go down to Muzi Ford and talk with the guys there. I went there without havin...


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    After having a lot of car troubles in the past, my dad recommended I go down to Muzi Ford and talk with the guys there. I went there without having done any research on cars or having a single idea of what kind of car I wanted. When I got there it was very busy. Will greeted me at the door and I explained my situation to him. He recommended a car to me and wasted no time on setting me up on a test drive with Scot Rodman, who was very knowledgeable and excited about the car choice. I usually have really bad anxiety car shopping and hate car dealers, but Scot made me feel very comfortable and confident in my decision to purchase the car we test drove. He was very personable and answered every question I had. Chad Gnirk helped me to get the best financing offer I could get by fighting for me. He and Scot both went above and beyond to make sure I left that day with a great deal on a great car. Before leaving, Scot walked me out to the car and explained all of the features I didn’t know about, showing me how to use them and syncing my phone up via Bluetooth. He explained everything so thoroughly, it left me without a single question. When I went back the following week to get my inspection sticker, everyone remembered me and asked how I was liking the car – even people I didn’t work with or talk to the first time around. They made me feel like a valued customer from the moment I walked through the door the very first time. Everyone seemed to genuinely enjoy their job and the atmosphere was great. The customer service at Muzi Ford is incredible and I’m so happy I had a chance to work with Scot. I drove an hour to get there and he made it completely worth it! I’ve already recommended Muzi to friends and family and I will continue to do so. Thank you Scot and everyone else at Muzi Ford!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • We had a great weekend at Muzi

    We just bought a new Explorer last weekend. Our salesman, Tim, was experienced and incredibly knowledgeable about the vehicle. Tim took the time t...


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    We just bought a new Explorer last weekend. Our salesman, Tim, was experienced and incredibly knowledgeable about the vehicle. Tim took the time to explain every bell and whistle. Our sales manager, Will was also very friendly and helpful. We service our cars at Muzi but this was our first purchase and we were quite pleased. It is a bit difficult to believe but it was actually a great car buying experience

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • We had a great weekend at Muzi

    We just bought a new Explorer last weekend. Our salesman, Tim, was experienced and incredibly knowledgeable about the vehicle. Tim took the time t...


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    We just bought a new Explorer last weekend. Our salesman, Tim, was experienced and incredibly knowledgeable about the vehicle. Tim took the time to explain every bell and whistle. Our sales manager, Will was also very friendly and helpful. We service our cars at Muzi but this was our first purchase and we were quite pleased. It is a bit difficult to believe but it was actually a great car buying experience

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • I Love my New Car

    Excellent Experience. I called in and scheduled a test drive on a new Fusion Hybrid. My salesman, Justin, actually met me right at the front door ...


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    Excellent Experience. I called in and scheduled a test drive on a new Fusion Hybrid. My salesman, Justin, actually met me right at the front door and welcomed into the dealership. Nice Touch. The car was ready in just a few minutes and we took it for a test drive. The price worked for me and I bought the car that day and drove off the next. I would highly recommend Justin and Muzi Ford for your next purchase.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Maybe next time

    Was there a few years ago as first time buyer. Was told that I have "0" credit and I was aware of this. But he worked with me until I told him I h...


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    Was there a few years ago as first time buyer. Was told that I have "0" credit and I was aware of this. But he worked with me until I told him I had lack of credit not bad credit. He says "No bank is going to finance you" I said okay that's fine thanks anyway. 1 week to the day I leave my bank with 20k loan low payments going for a nice truck and that night I had a beautiful white/chrome loaded with options truck in my driveway!!! BEAUTIFUL!!! p.s. I've seen 6 Raptors with the 1-1/2 door option!!!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Treat you like family

    All of the associates at Muzi Ford were very friendly and willing to assist me. Tim Duffy is wonderful and really concerned with helping his custo...


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    All of the associates at Muzi Ford were very friendly and willing to assist me. Tim Duffy is wonderful and really concerned with helping his customers. He manages to work with and help everyone that I've seen him come in contact with. At Muzi they treat you like family and it is refreshing.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Easy Going & Friendly Sales Staff

    I recently purchased a new Ford Explorer from Justin at Muzi Ford on St. Patrick’s Day. Justin was not only incredibly knowledgeable but he was la...


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    I recently purchased a new Ford Explorer from Justin at Muzi Ford on St. Patrick’s Day. Justin was not only incredibly knowledgeable but he was laid back and helpful throughout the entire process. We worked together as a team to find the right vehicle and there was never any pressure. We landed on a beautiful Limited that had everything I was looking for. Justin also followed up with me after I purchased to make sure I understood all of vehicle technology and address all of my questions & concerns. Thank you Justin!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • VIP Treatment from Ron & Will

    Buying a car can definitely be fund, but we all know how long of a production it is. I worked with Ron (salesman) and Will (manager). They were he...


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    Buying a car can definitely be fund, but we all know how long of a production it is. I worked with Ron (salesman) and Will (manager). They were helpful & informative and did not drag the back and forth process out. I ended up with the car that I wanted with the exact options I hoped for when I walked into Muzi Ford. It was quick, easy and actually quite pleasant so I plan on buying my next car from Muzi too!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Well Worth The Drive!

    I went to this dealership because I found a 13 Edge online that had a great price. I drove about 25 minutes (from Worcester) for the deal. From th...


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    I went to this dealership because I found a 13 Edge online that had a great price. I drove about 25 minutes (from Worcester) for the deal. From the time I first walked into the dealership, everyone was friendly & helpful. From the test drive, which I ended up driving 3 different vehicles, to the financing manager I was given, thru delivery of my new vehicle everyone at Muzi was sooo nice. I live about 25 minutes from the dealership and I will definitely be going back for my next car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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