Saginaw Valley Ford Lincoln, Inc.

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Reviews

Average Ratings

3.3
42 lifetime reviews.
  • Overly satisfied

    I recently got my third vehicle from here, my 5th from Bob Williams. Being in the Military he has helped me purchase new and used vehicles without...

    Dealer Response

    Michael, first let me say "Thank You for Your Service to our Country". Second let me say it makes me proud to work here when we take care of our m...


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    I recently got my third vehicle from here, my 5th from Bob Williams. Being in the Military he has helped me purchase new and used vehicles without pressure some without a test drive. They also make it easy for me to recieve my vehicle no matter where my location is. This dealership and it's sales department are very trustworthy, and I will continue to send my military family here.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael, first let me say "Thank You for Your Service to our Country". Second let me say it makes me proud to work here when we take care of our military so well! I am so glad that we here at Saginaw Valley Ford Lincoln and especially Bob Williams took such great care of you! Thank you for the kind words!


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  • Terrible place horrible customer service

    Not a good place to buy a car especially if it's your first car, I had the worst experience ever with these people! What they did to me they shoul...

    Dealer Response

    Thanks for taking the time to leave us your feedback. We take our customers? comments seriously so we hope that you?ll give us a call at (989) 792...


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    Not a good place to buy a car especially if it's your first car, I had the worst experience ever with these people! What they did to me they should be put behind bars! I have nothing positive to say about them the dealership, or the salesmen! I would never as long as I live refer any of my friends and relatives to them!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us your feedback. We take our customers? comments seriously so we hope that you?ll give us a call at (989) 792-1700 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.


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  • Notafan

    I myself had a very bad experience with this dealership and I will never for as long as I live buy a car from them nor will I ever refer anyone I ...

    Dealer Response

    We are disappointed to hear you did not receive top-notch customer service from us. We would like the opportunity to try and regain your trust in ...


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    I myself had a very bad experience with this dealership and I will never for as long as I live buy a car from them nor will I ever refer anyone I know to them. Family,friends,etc. they are selling bad cars and have no sympathy! Worst place I've ever been it's black owned and I just can't believe they are even treating they customers so poorly, well me I can't speak for anyone else! I have nothing to say I give them 0 stars

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are disappointed to hear you did not receive top-notch customer service from us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (989) 792-1700 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.


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  • Oil Change service

    Service performed within time specified, professional and courteous staff.


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    Service performed within time specified, professional and courteous staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tony d

    Best experience I've ever had buying car. The manager made sure Jermey Christian made sure the process went smooth.


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    Best experience I've ever had buying car. The manager made sure Jermey Christian made sure the process went smooth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    Went in after finding a few used trucks online. We visited 4 dealerships between Flint MI and Oscoda over thanksgiving weekend. Saginaw was the f...


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    Went in after finding a few used trucks online. We visited 4 dealerships between Flint MI and Oscoda over thanksgiving weekend. Saginaw was the first one. Midland Ford, Richardsons in Standish, and Dean Arbour in Tawas. After looking at all 4 we decided Saginaw had the nicest Truck for the best value. Aaron was our salesperson, Jeremy and Tony were both Managers that made us feel like close friends and were both great to work with.. Go check them out, construction was just coming to an end.. The truck they had was represented accurately, seemed like the other 3 we looked at had some flaws that the Dealers took pictures around..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Escape

    Good process to buy a new car, but think I probably could have chewed them down on price a little more.


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    Good process to buy a new car, but think I probably could have chewed them down on price a little more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service SVFLM!

    I bought a used 2011 Expedition from Saginaw Valley and my service was exceptional!! We worked with Adam Burkhart and through the entire process t...


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    I bought a used 2011 Expedition from Saginaw Valley and my service was exceptional!! We worked with Adam Burkhart and through the entire process there wasn't any pressure to buy and when it came to negotiating the price they were more than fair and were very understanding of our needs and budget--they even gave me top dollar for my 2006 F150 trade-in! After messing with our new truck and playing with all of the features, we ran the battery dead. Not only did they jump the battery, the owner replaced the battery free of charge because, "I don't want them to have to worry about it." I would highly recommend SVFLM and will definitely look their way when buying my next vehicle and will travel the 100 miles out of my way to do so!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service above and beyond!

    This was the 5th vehicle (F-150) that we have purchased from Saginaw Valley and from Bob Williams directly. His knowledge of the vehicles and how ...


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    This was the 5th vehicle (F-150) that we have purchased from Saginaw Valley and from Bob Williams directly. His knowledge of the vehicles and how everything works is second to none! The Saginaw Valley team all work well together and strive to a common goal to exceed their customer's needs. I know we did not make a mistake in working with Bob Williams and Saginaw Valley Ford and making them part of our family!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase of 2014 Edge

    I purchased my 2014 Ford Edge during the second quarter, 2014. It has all the really cool "extra" features! I love my Four Square! This is the my ...

    Dealer Response

    Thank you for the kind words! We look forward to seeing you back in the future.


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    I purchased my 2014 Ford Edge during the second quarter, 2014. It has all the really cool "extra" features! I love my Four Square! This is the my second Ford Edge. The service provided by Bob Williams was fantastic! He located a vehicle in a short period of time and delivered it to my home in the Metro Detroit Area. I was given a demonstration of how to use the features. Follow-up calls were placed to me to see how I was doing with my new vehicle and if I had any questions. I appreciated that "extra" touch. I would recommend Bob and the dealership to others (and I have).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words! We look forward to seeing you back in the future.


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