Employees are very polite and understanding. They explain vehicle repairs in detail. Their customer waiting area is very accommodating.
Thank you so much for the 5-star review and the wonderful comments, Deborah!
This is the 12 vehicle that I purchased from Bob Williams at Saginaw Valley for what outstanding experience !!! I recommend the dealership to all my f...riends and family thank you so much for your great customer service
Thank you very much for the excellent review, John! We look forward to serving you again in the future!
Our experience was very satisfactory. We ordered the Lincoln from the factory and it arrived in a very satisfactory time. The prep was great and Ada...m, the Salesman, reviewed the operation with my wife in detail. We love the car and would highly recommend Saginaw Valley F/L to our friends!
Ronald, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, ...we will be more than happy to assist you! Safe travels!
Everyone went out of their way to make sure we were happy with everything. I will buy another vehicle from Saginaw Valley and Shawn Jacobs when the t...ime comes
Thank you for the excellent review, Tamara! We are all looking forward to continue working with you in the future!
From the moment Sonya reached out to me via email to the moment I received the keys, she couldn't have been more helpful.
Thank you for the excellent review, Peter!
I am very happy with the lease of our 2017 Escape. I am a Chevrolet driver but the car belongs to my dad who is a Ford fan, I am happy though with t...his lease car.
Thank you so much for the 5 star review and wonderful comments, John!
Adam B. (1) did a good job with going over all the options with us.
All my family members buy their cars from Saginaw Valley Ford and I am so happy that I have started my journey with them too! Sonya Surles took care o...f me so well and I enjoyed every minute of my new car experience!
I had a great experience from the moment I entered Saginaw Valley Ford. A salesman named Christian greeted me right away and talked me through the lea...se turn-in process and helped get me into a new Escape SE. He was very helpful and answered all of my questions. I have enjoyed my new vehicle. I would definitely recommend Ford and this particular dealership to everyone.
Not a good place to buy a car especially if it's your first car, I had the worst experience ever with these people! What they did to me they should be... put behind bars! I have nothing positive to say about them the dealership, or the salesmen! I would never as long as I live refer any of my friends and relatives to them!
Thanks for taking the time to leave us your feedback. We take our customers? comments seriously so we hope that you?ll give us a call at (989) 792-170...0 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.