Reviews

Average Ratings

4.5
49 lifetime reviews.
  • F150 Repair

    Very satisfied with work and customer treatment. Everything was planned well and executed quickly.

    Dealer Response

    We're glad everything was completed to your satisfaction, Gary! Please let us know if there is ever anything else we can do for you! Safe travels!


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    Very satisfied with work and customer treatment. Everything was planned well and executed quickly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad everything was completed to your satisfaction, Gary! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Great service

    Great staff,very friendly always willing to help and provide input.

    Dealer Response

    Phil, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! ...


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    Great staff,very friendly always willing to help and provide input.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Phil, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!


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  • 2015 ford escape try to trade part 2...failed

    we had oil change great job.. but wanted to look into upgradeing to a new escape with all the rebates they said no problem they said. 2 times I wa...


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    we had oil change great job.. but wanted to look into upgradeing to a new escape with all the rebates they said no problem they said. 2 times I was fooled into this process. oh and when first bought keep it a year come back and trade great. well not.. I don't like getting false hope or lied to. I lov my escape but mark it down this woman will not be trading with dunn benson ford no more never ever not gonna happen. they cant give me a car now I wouldn't take it..love the people the services dept guys wonderful all probably underpaid but wonderful people. it just that when I am told something I expect them to stand by there word. word is my credit isn't the best but we have been doing good with this. cheaper payments yes who doesn't. salesman said we got something for ya we got good rebates no credit no problem, why the people we finance with don't deal with us. my payment are good I make em.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • maintanence

    inspection & oil change was performed in the expected amount of time.

    Dealer Response

    Thanks, Vernon. We are happy to hear that everything was completed as expected. Let us know if there is ever anything that we can do for you. Take...


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    inspection & oil change was performed in the expected amount of time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks, Vernon. We are happy to hear that everything was completed as expected. Let us know if there is ever anything that we can do for you. Take care!


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  • Unprofessional

    I was looking to purchase a 2017 Fusion Platinum and the dealership had the car and the color I was looking for. Even though I live out of state,...

    Dealer Response

    Jesse, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve fo...


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    I was looking to purchase a 2017 Fusion Platinum and the dealership had the car and the color I was looking for. Even though I live out of state, they still wanted to work with me. After nearly a week of texts, emails and Facetime due to the sales rep being highly unresponsive, I decided to work with another sales rep. So, after ALL this time of me putting in more work than the sales rep to purchase a car, I was then told the car I wanted was sold two days ago. Unprofessional behavior all the way around.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jesse, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. If you?d like to discuss this matter with one of our staff members, please give us a call at (800) 796-7285 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.


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  • Great Service

    Mr. Lewis McKoy was an amazing salesman. Him and his colleagues made sure that my mother and I were welcomed from the time we drove up. There wasn...

    Dealer Response

    Annie Cameron, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Congratulations on your new Fo...


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    Mr. Lewis McKoy was an amazing salesman. Him and his colleagues made sure that my mother and I were welcomed from the time we drove up. There wasn't a question or statement that he didn't explain so that we could better understand what we were about to do. We were looking for a used car, but ended up purchasing a 2017 Ford Focus and we couldn't be happier.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Annie Cameron, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Congratulations on your new Ford Focus!


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  • Great all around experience

    F150 4x4 pickup truck purchased. Extremely easy to do business with. The staff was courteous , friendly and so accommodating. I will definitely do...


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    F150 4x4 pickup truck purchased. Extremely easy to do business with. The staff was courteous , friendly and so accommodating. I will definitely do business with them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great employees

    Great experience, very knowledgeable staff and gets the job done in a timely manner and very fair price.


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    Great experience, very knowledgeable staff and gets the job done in a timely manner and very fair price.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • FUSION

    SERVICE DEPARTMENT DID A GREAT JOB WITH GETTING MY DAUGHTERS CAR BACK ON THE ROAD AND SAFE FOR HER TO DRIVE. THANKS AGAIN JUSTIN!!!!


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    SERVICE DEPARTMENT DID A GREAT JOB WITH GETTING MY DAUGHTERS CAR BACK ON THE ROAD AND SAFE FOR HER TO DRIVE. THANKS AGAIN JUSTIN!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Donna

    Good service and when they scratched my rim changing my tire they had a rim specialist come in and made my rim look better than when I took it in ...


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    Good service and when they scratched my rim changing my tire they had a rim specialist come in and made my rim look better than when I took it in there. Great service recovery effort.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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