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Reviews

Average Ratings

4.8
Average based on 183 reviews.
  • I was very well pleased with the service.

    I purchased a 2016 Ford Escape from Vickie grindstaff at Minerva Loudon Motors. They treated me extremely well and was willing to work with me. Th...

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    I purchased a 2016 Ford Escape from Vickie grindstaff at Minerva Loudon Motors. They treated me extremely well and was willing to work with me. This is the second car I have bought from her and I am very well pleased. You couldn't ask for a better dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • WILLIAM NAMES

    VICKIE WAS THE GREATEST.I CALLED ON MONDAY ABOUT A EXPLORER POLICE INTERCEPTOR,VICKIE SAID SHE COULD HOLD THE EXPLORER FOR 24 HOURS WITH $2,000 ON...

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We do our best to help with all aspects of the car b...


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    VICKIE WAS THE GREATEST.I CALLED ON MONDAY ABOUT A EXPLORER POLICE INTERCEPTOR,VICKIE SAID SHE COULD HOLD THE EXPLORER FOR 24 HOURS WITH $2,000 ON CREDIT CARD.I BOOKED MY FLIGHT FROM CALIFONIA TO OHIO RENTED A CAR AND DROVE TO DEALERSHIP, TEST DROVE, WENT TO FINNANCE WHERE I HAD THE PLEASURE WORKING WITH BILL, THEN I WENT TO THE PARTS DEPARTMENT WHERE THEY TOOK THE TIME TO LOOK AT SOME WIRING QUESTIONS ABOUT THE LIGHTS FOR THE INTERCEPTOR ,THEN PRINTED THEM OUT FOR ME. I WAS OUT THE DOOR BY 12.30 AND ON MY WAY BACT TO AIRPORT TO CATCH A FLIGHT BY 5.30 AND ARRIVED IN LOS ANGELES AT 7.30 A ONE DAY TURN AROUND. I AM SUPER HAPPY THAT LOUDON MOTORS FORD WAS ABLE TO MAKE THIS HAPPEN FOR ME. 5++++++++++++++++++++++ STARS TO THE STAFF. I MADE ARANGMENTS TO HAVE THE INTERCEPTOR SHIPPED TO CALIFORNIA. I CANT WAIT TO GET IT AND DRIVE IT LIKE I STOLLED IT. WILLIAM

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We do our best to help with all aspects of the car buying experience and are glad we could assist you!! Let us know if there is anything else that we can assist you with!


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  • Purchased a car

    Danny was the salesperson, what a great guy to work with. Between him and sales manager Tony all my questions and concerns were put to rest. I thi...

    Dealer Response

    Vic, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer...


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    Danny was the salesperson, what a great guy to work with. Between him and sales manager Tony all my questions and concerns were put to rest. I think we worked out a good deal on a good car. If you are interested in buying at a dealership that will work with you this is the place. Give them a call and ask for Danny.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Vic, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • TONY S

    We meet with Tiny on 8/19/2016 with very strict requirements as to what we were looking for, he worked very hard to find us just the right vehicle...

    Dealer Response

    Bill, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your Ford Dealer and ...


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    We meet with Tiny on 8/19/2016 with very strict requirements as to what we were looking for, he worked very hard to find us just the right vehicle. The financing was a painless procedure. Everything was in the bottomline without a bunch on add on. I would recommend this dealership to anyone even worth the hour drive

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bill, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • Great Dealership

    Tony was fantastic. Stayed 2 hours past closing to help us out. Great dealership

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    Tony was fantastic. Stayed 2 hours past closing to help us out. Great dealership

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • Great small town dealer!

    It was nice to browse the lot without being pressured. I had researched the exact model I wanted prior to my visit and knew exactly what I wanted....

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to working with you in the future!! ...


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    It was nice to browse the lot without being pressured. I had researched the exact model I wanted prior to my visit and knew exactly what I wanted. After searching many other dealers I found Louden's had several F150's that met my criteria. After looking at the trucks I came to see I entered the dealership and was directed to sales rep Tony Seran. He grabbed some keys and looked over the models I came to see. Took one for a test ride and decided to discuss business. Being a careful buyer I completely expected to leave to continue my search expecting in advance not being able to come together with a deal. After negotiating with Tony and the staff we were able to come to a price I was comfortable with. Very happy to say I left with a brand new F150 that I truly love! Very nice and personal staff at Louden's in Minerva, Ohio! Thanks again!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to working with you in the future!! Let us know if there is anything else that we can assist you with! Enjoy your Brand New F-150!!


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  • Superb Sales...

    Donna and I wish to express our gratitude to the family and friends of Loudon Ford. Traveling a thousand miles, having to coordinate the exchange ...

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We greatly appreciate your business and the fact tha...


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    Donna and I wish to express our gratitude to the family and friends of Loudon Ford. Traveling a thousand miles, having to coordinate the exchange of installed parts, and a trade in would be too stressing to the standard dealership. However, what we found at Loudon Ford of Minerva Ohio was that professionalism crossed all borders. Loudon Ford has true "Customer Service" first at their dealership. From the sales department to the service department to the parts department, all made the purchase of our 2015 F-250 Super Duty something that we will measure and remember for the rest of our lives. A great big thank you to Andrew Ackerman for leading a spectacular experience! Very respectfully, Don, Donna (Gizmo, Chief, & Tali) "The Stouts"

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We greatly appreciate your business and the fact that you traveled 1,000 miles to work with us!! We look forward to working with you in the future. Let us know if there is anything else that we can assist you with!


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  • Super Sales Professional

    Great Job Vickie Costea Grindstaff had a list of requirements to make this sale and she got every one. Love the new truck. Thanks

    Dealer Response

    Thank you for Choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    Great Job Vickie Costea Grindstaff had a list of requirements to make this sale and she got every one. Love the new truck. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for Choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • Very Personal and Professional

    Great promptness when inquiry was made and good attention throughout process. No pressure, and got a good deal. Honest people working hard to make...

    Dealer Response

    Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service de...


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    Great promptness when inquiry was made and good attention throughout process. No pressure, and got a good deal. Honest people working hard to make a living and they enjoy doing it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.


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  • Car Buying Made Easy!

    This is the place to go for a nice, easy, low pressure car buying experience. I gave Vickie some information about the truck I wanted, and she did...

    Dealer Response

    Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service de...


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    This is the place to go for a nice, easy, low pressure car buying experience. I gave Vickie some information about the truck I wanted, and she did the rest. Everything was ready when I arrived at the dealership to pick up my new truck. Everyone was super friendly and I was in and out in less than 45 minutes. Thanks for making it so seamless!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.


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