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Reviews

Average Ratings

4.6
189 lifetime reviews.
  • Excellent Dealership!

    With my third lease from Paul Paumier and the Staff at Loudon Motors Ford, it's Always a trouble free experience!! My Escape was washed up clean a...

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    With my third lease from Paul Paumier and the Staff at Loudon Motors Ford, it's Always a trouble free experience!! My Escape was washed up clean and sitting out front waiting for me to sign and drive... Never have I had such red carpet treatment from anyone but them. Thank you for the wonderful deal and I will definitely be a returning customer for my next lease!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • Awesome car buying experience!

    After a long buying process visiting, test driving, and negotiating at other dealers, it was a breath of fresh air to walk into Loudon. Most of th...

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    After a long buying process visiting, test driving, and negotiating at other dealers, it was a breath of fresh air to walk into Loudon. Most of the negotiatons they handled with me over the phone, and when we arrived later in the evening the cars we were going between were pulled up ready to go, and we were greeted immediately with great service. From a not so pleasant beginning experience, it was so nice to finish at Loudon. Definitely would recommend, and will be returning for my next car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • complaint

    I felt mislead by the Salesman .My husband and I try to better circumstances in our life, according to the ad from Loudon Motors Ford in Minerva, ...

    Dealer Response

    Thank you for reviewing Loudon Motors Ford, we want to grow as a dealership and we are only able to grow with positive and negative feedback. We i...


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    I felt mislead by the Salesman .My husband and I try to better circumstances in our life, according to the ad from Loudon Motors Ford in Minerva, that I received by mail, my husband was a winner- (to a measley $5.00 gift card which doesn't pay for the gas to drive all the way to Minerva a 33 minutes drive....),as I spoke to Salesman on the phone, he lead me to believe( as well as the ad lead me to believe) that we were getting a new car tonight along with our winning prize, that we had a chance to get a new car despite any reason deemed impossible ect.... I was forth right. We drove all the way out in good faith, happily test drove our new car, then felt shot down later tonight by the Manager, we left without our new car after being there two hour's. I pay on my vehicles on time, I thought the Salesman seemed nice until he got us a bottle of water then he asked if we wanted a new water, then he just refilled our used water bottle, he didnt want to get us a new water. I saw the Dealership was filthy, although Salesman said they had a Amish cleaning lady who cleans the place, I was thinking to myself "when does anyone clean at this Dealership"?,my husband said the bathroom was disgusting. My husband told me he felt he wasn't getting his key's to his old car back, getting worried, husband finally asked. My husband felt this Dealership was looking for reason's to not sell us a car. This Dealership lost a sale.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for reviewing Loudon Motors Ford, we want to grow as a dealership and we are only able to grow with positive and negative feedback. We invite you to call Loudon Motors Ford and talk to our General Manager Ricco Perea at (330)868-2277. We hope that we can work this issue out.


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  • Drove from Columbus to Minerva and saved thousands

    I found a jeep on the web at Loudon Motors in Minverva. It's a 2 hour plus change drive but if the deal was as advertised, was pretty awesome. I l...

    Dealer Response

    Chad, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Deale...


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    I found a jeep on the web at Loudon Motors in Minverva. It's a 2 hour plus change drive but if the deal was as advertised, was pretty awesome. I lined up some financing and the salesman (Tony) worked with some other banks to get me the best rate and price for me. I showed up Saturday morning and found the jeep clean and waiting to be test driven. The jeep was better than described in condition. The staff was very friendly and down to Earth. We had to wait for final clearance from the finance manager but only because these guys were so busy. They had a 130 cars on site and a lot more at their nearby Allience store. The drive was well worth my time for the deal and service from cool people. Some salesmen can be aggressive and make you feel uneasy. These guys want to do business but want to ensure your not making any bad choices. Recommended.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chad, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • Bothering Call

    I really do not appreciate the service dept. not listening to me when I took my car to Louden's for a recall. I specifically told them to complete...

    Dealer Response

    Sheryl, Thank you for reviewing Loudon Motors Ford, we want to grow as a dealership and we are only able to grow with positive and negative feedba...


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    I really do not appreciate the service dept. not listening to me when I took my car to Louden's for a recall. I specifically told them to complete the recall and that is it. Nothing else!!! I did not purchase my car at Louden's. Well only yesterday to have the service dept. From Louden's call me and bother me to tell me that they had a ticket for my car for what needed done when it was in for the recall. The service man was rude and pushy. He kept asking if I had taken care of the issues or did I need their assistance. NO I did not need their assistance. It is pretty scaredy that the service dept. Could not get bolts out to complete the recall. My car had to go twice. Wow, what do you think of a service dept. that can't get bolts out? I know that I DO NOT WANT THEM CALLING ME AGAIN TO HARRASS ME.!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Sheryl, Thank you for reviewing Loudon Motors Ford, we want to grow as a dealership and we are only able to grow with positive and negative feedback. We invite you to call Loudon Motors Ford and talk to our General Manager Ricco Perea at (330)868-2277 Thank you for the review!!


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  • Paul Paumier, salesperson and the entire dealer

    3rd car from Paul and will go back in 3 years. Amazing efforts to accommodate and cater to customer needs.

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    3rd car from Paul and will go back in 3 years. Amazing efforts to accommodate and cater to customer needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • WILLIAM NAMES

    VICKIE WAS THE GREATEST.I CALLED ON MONDAY ABOUT A EXPLORER POLICE INTERCEPTOR,VICKIE SAID SHE COULD HOLD THE EXPLORER FOR 24 HOURS WITH $2,000 ON...

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We do our best to help with all aspects of the car b...


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    VICKIE WAS THE GREATEST.I CALLED ON MONDAY ABOUT A EXPLORER POLICE INTERCEPTOR,VICKIE SAID SHE COULD HOLD THE EXPLORER FOR 24 HOURS WITH $2,000 ON CREDIT CARD.I BOOKED MY FLIGHT FROM CALIFONIA TO OHIO RENTED A CAR AND DROVE TO DEALERSHIP, TEST DROVE, WENT TO FINNANCE WHERE I HAD THE PLEASURE WORKING WITH BILL, THEN I WENT TO THE PARTS DEPARTMENT WHERE THEY TOOK THE TIME TO LOOK AT SOME WIRING QUESTIONS ABOUT THE LIGHTS FOR THE INTERCEPTOR ,THEN PRINTED THEM OUT FOR ME. I WAS OUT THE DOOR BY 12.30 AND ON MY WAY BACT TO AIRPORT TO CATCH A FLIGHT BY 5.30 AND ARRIVED IN LOS ANGELES AT 7.30 A ONE DAY TURN AROUND. I AM SUPER HAPPY THAT LOUDON MOTORS FORD WAS ABLE TO MAKE THIS HAPPEN FOR ME. 5++++++++++++++++++++++ STARS TO THE STAFF. I MADE ARANGMENTS TO HAVE THE INTERCEPTOR SHIPPED TO CALIFORNIA. I CANT WAIT TO GET IT AND DRIVE IT LIKE I STOLLED IT. WILLIAM

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We do our best to help with all aspects of the car buying experience and are glad we could assist you!! Let us know if there is anything else that we can assist you with!


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  • Purchased a car

    Danny was the salesperson, what a great guy to work with. Between him and sales manager Tony all my questions and concerns were put to rest. I thi...

    Dealer Response

    Vic, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer...


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    Danny was the salesperson, what a great guy to work with. Between him and sales manager Tony all my questions and concerns were put to rest. I think we worked out a good deal on a good car. If you are interested in buying at a dealership that will work with you this is the place. Give them a call and ask for Danny.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Vic, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • TONY S

    We meet with Tiny on 8/19/2016 with very strict requirements as to what we were looking for, he worked very hard to find us just the right vehicle...

    Dealer Response

    Bill, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your Ford Dealer and ...


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    We meet with Tiny on 8/19/2016 with very strict requirements as to what we were looking for, he worked very hard to find us just the right vehicle. The financing was a painless procedure. Everything was in the bottomline without a bunch on add on. I would recommend this dealership to anyone even worth the hour drive

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bill, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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  • Great Dealership

    Tony was fantastic. Stayed 2 hours past closing to help us out. Great dealership

    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and ...


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    Tony was fantastic. Stayed 2 hours past closing to help us out. Great dealership

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!


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