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Reviews

Average Ratings

4.5
333 lifetime reviews. Includes reviews of Damerow Ford from DealerRater.com
  • Dale. Excellent service
    April 22, 2017

    Dale was very easy to work with. I am picky about what I wanted. Dale was patient and made sure the vehicle I bought was the one I wanted. The cre...


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    Dale was very easy to work with. I am picky about what I wanted. Dale was patient and made sure the vehicle I bought was the one I wanted. The credit dept. was also easy to work with.

    Does recommend this dealer

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  • No customer service and incompetent mechanics
    April 20, 2017

    After having my new car for almost 4 months in the workshop because of massive oil consumption, with sitting around for the first two months witho...


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    After having my new car for almost 4 months in the workshop because of massive oil consumption, with sitting around for the first two months without anything done. I finally got it back but only made it home before it broke down again. And the motor won´t start anymore and it stinks for oil when I try to start it.

    Does not recommend this dealer

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  • Incompetent mechanics

    Got my 4 month old truck back after 4 months in the workshop and it broke down again after a 4 mile drive home.

    Dealer Response

    We regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Plea...


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    Got my 4 month old truck back after 4 months in the workshop and it broke down again after a 4 mile drive home.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Please give us a call at (800) 732-8633 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.


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  • Great experience
    April 6, 2017

    My 6 hour experience went great! My sales rep Gary and his colleague Omid were awesome! My lovely lady and I don't have the best credit history an...


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    My 6 hour experience went great! My sales rep Gary and his colleague Omid were awesome! My lovely lady and I don't have the best credit history and they worked with us as much as they could, with great results. I will add that during all of the back and fourth on whether we could afford to buy or lease, we did not feel like they work swindling us or that they didn't want to work with us because of our financial background. Really, stand up guys! You know you're going to have a good experience when the salesman (Gary) walks out to greet us as I am making a fart joke to my lady AND he adds to the joke when we were test driving! Great and trustworthy people! Giv'em your business, it's worth it!

    Does recommend this dealer

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  • buying 2016 Explorer

    It was late at night but everyone was very helpful and willing to work with us.


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    It was late at night but everyone was very helpful and willing to work with us.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good customer service

    Ryan Lenz, was very helpfull getting my car repaired. I didn't feel pressured to buy extras. I appreciated that. The coffee machine is in the w...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Joyce! We hope to be of service to you again! Take care!


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    Ryan Lenz, was very helpfull getting my car repaired. I didn't feel pressured to buy extras. I appreciated that. The coffee machine is in the waiting room, it grinds the coffee and is VERY noisy. .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Joyce! We hope to be of service to you again! Take care!


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  • Great experience at Damerow Ford

    I recently purchased a used Ford Escape after my previous car died. The experience was wonderful: I did not feel any pressure to buy and the help ...


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    I recently purchased a used Ford Escape after my previous car died. The experience was wonderful: I did not feel any pressure to buy and the help they offered was top notch. The people were knowledgable and friendly, which made it much easier.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Dealership Service

    My experience was wonderful. My past 3 vehicles were purchased over the phone or online due to bad dealership experiences, but Damerow was excell...

    Dealer Response

    Richard, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    My experience was wonderful. My past 3 vehicles were purchased over the phone or online due to bad dealership experiences, but Damerow was excellent. I had no issues or negative interactions with any of their staff members. They were all courteous and respectful to me and my family throughout the buying process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Richard, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Good Service

    I have taken my van to Damerow Ford service for many years. They are keeping her on the road with efficient, honest service. It is always a pleasu...


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    I have taken my van to Damerow Ford service for many years. They are keeping her on the road with efficient, honest service. It is always a pleasure to meet with the service advisors and technician.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Leasing a new Ford Escape from Gary Ransier

    Gary Ransier was a consummate professional and did an outstanding job.

    Dealer Response

    Robert, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have do...


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    Gary Ransier was a consummate professional and did an outstanding job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (800) 956-6936 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!


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