New 866-989-9936 Dealer Website
Used 866-522-5261 Email Dealer
Service 844-339-1450

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 43 reviews
  • Awesome Buying Experiance

    Fabian was awesome, great service with a smile. Definitely coming back....

    Dealer Response

    Hi, Yvette and Richard! Thanks so much for the review and for giving Fabian Amaro and McCombs Ford West the opportunity to earn your business. W...


    Show Full Review

    Fabian was awesome, great service with a smile. Definitely coming back....

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Yvette and Richard! Thanks so much for the review and for giving Fabian Amaro and McCombs Ford West the opportunity to earn your business. We especially appreciate the fact you drove all the way from Corpus Christi to do business with us. Congrats on your purchase of that CX-5! Thanks again and drive safe!


    Hide Full Review
  • Poor after purchase service

    Several attempts were made during last year to have a service and recall concern addressed. Each event was follow up with an e mail response that ...


    Show Full Review

    Several attempts were made during last year to have a service and recall concern addressed. Each event was follow up with an e mail response that stated a rep would get back with me shortly. This has been almost a year after the sale and I have heard nothing. I guess McCombs Ford West wants you to travel 40 miles to take a chance of a opening schedule. The next vehicle I purchase will not be at this dealership, I'm sure of that.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Poor Customer Service, Lack of product knowledge.

    Bumbling salesman, do not know the features of their vehicles. This was not confidence inspiring when speaking with them and they constantly just ...


    Show Full Review

    Bumbling salesman, do not know the features of their vehicles. This was not confidence inspiring when speaking with them and they constantly just tried to pressure to buy a vehicle despite their inability to speak to their own product (this was regarding a Ford Fusion). Would not do business with them.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • An Exceptional Buying Experience

    I purchased New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never ...


    Show Full Review

    I purchased New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never before encountered such good people who pulled together and work so hard as one team to take care of there Customers. I was truly treated like I was #1 to them. I want to thank My Salesman AJ Aldarwish for His Time & Dedication making certain I was completely satisfied as his customer and with all aspects of the truck from begining to the close of the sale. For staying until eleven o'clock at night until everthing was finalized and for making certain that understood how to use the technical accessories in the truck before leaving. Salesman Russell Brag was Wonderful the way he used his talents to step in assist AJ and the Dealership to take care of us. I also want to thank Jason Evans the Dealership Director, Jonny Rodriguez Sales Manager and Matt Abdel the Finance Manager. These people were all Amazing and very knowledgeable. They all went out of there way for my Wife & Myself. They all stayed late until Ten to Eleven o'clock at night and worked hard to get my wife & I the right approval and interest rate that would fit our budget. I Highly Recommend This Dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • An Exceptional Buying Experience

    I purchase a New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never...


    Show Full Review

    I purchase a New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never before encountered such good people who pulled together and work so hard as one team to take care of there Customers. I was truly treated like I was #1 to them. I want to thank My Salesman AJ Aldarwish for His Time & Dedication making certain I was completely satisfied as his customer and with all aspects of the truck from begining to the close of the sale. For staying until eleven o'clock at night until everthing was finalized and for making certain that understood how to use the technical accessories in the truck before leaving. Salesman Russell Brag was Wonderful the way he used his talents to step in assist AJ and the Dealership to take care of us. I also want to thank Jason Evans the Dealership Director, Jonny Rodriguez Sales Manager and Matt Abdel the Finance Manager. These people were all Amazing and very knowledgeable. They all went out of there way for my Wife & Myself. They all stayed late until Ten to Eleven o'clock at night and worked hard to get my wife & I the right approval and interest rate that would fit our budget. I Highly Recommend This Dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • An Exceptional Buying Experience

    I purchase a New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never...


    Show Full Review

    I purchase a New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never before encountered such good people who pulled together and work so hard as one team to take care of there Customers. I was truly treated like I was #1 to them. I want to thank My Salesman AJ Aldarwish for His Time & Dedication making certain I was completely satisfied as his customer and with all aspects of the truck from begining to the close of the sale. For staying until eleven o'clock at night until everthing was finalized and for making certain that understood how to use the technical accessories in the truck before leaving. Salesman Russell Brag was Wonderful the way he used his talents to step in assist AJ and the Dealership to take care of us. I also want to thank Jason Evans the Dealership Director, Jonny Rodriguez Sales Manager and Matt Abdel the Finance Manager. These people were all Amazing and very knowledgeable. They all went out of there way for my Wife & Myself. They all stayed late until Ten to Eleven o'clock at night and worked hard to get my wife & I the right approval and interest rate that would fit our budget. I Highly Recommend This Dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • An Exceptional Buying Experience

    I purchase a New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never...


    Show Full Review

    I purchase a New 2014 F-150 XLT 4x4 and had an exceptional buying experience. Out of all the vehicles I have purchased in my lifetime I have never before encountered such good people who pulled together and work so hard as one team to take care of there Customers. I was truly treated like I was #1 to them. I want to thank My Salesman AJ Aldarwish for His Time & Dedication making certain I was completely satisfied as his customer and with all aspects of the truck from begining to the close of the sale. For staying until eleven o'clock at night until everthing was finalized and for making certain that understood how to use the technical accessories in the truck before leaving. Salesman Russell Brag was Wonderful the way he used his talents to step in assist AJ and the Dealership to take care of us. I also want to thank Jason Evans the Dealership Director, Jonny Rodriguez Sales Manager and Matt Abdel the Finance Manager. These people were all Amazing and very knowledgeable. They all went out of there way for my Wife & Myself. They all stayed late until Ten to Eleven o'clock at night and worked hard to get my wife & I the right approval and interest rate that would fit our budget. I Highly Recommend This Dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service

    I have my 2014 explorer regularly serviced here. I am happy with the customer service and quality of service they provide.


    Show Full Review

    I have my 2014 explorer regularly serviced here. I am happy with the customer service and quality of service they provide.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My 3 Fords

    Have a focus for my son, wife has an explorer and I have an F150 lariat ecoboost!i have all 3 serviced here!


    Show Full Review

    Have a focus for my son, wife has an explorer and I have an F150 lariat ecoboost!i have all 3 serviced here!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good Service

    One of the best things I could've done was to purchase the extended warranty for my car. It's been 4 years since I've had it and anytime I've had ...


    Show Full Review

    One of the best things I could've done was to purchase the extended warranty for my car. It's been 4 years since I've had it and anytime I've had trouble I've come directly to the agency. Their service advisor Ricky Reyes has always helped me out and had my best interest at heart. I've had to leave my car for several days at a time before, and it being my only form of transportation, has left me in a rut. But Mr. Reyes has done what he could each time it get me a rental and, because of my warranty, made sure I wasn't nickel and dimed. Overall a great service and I wouldn't go anywhere else!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review