Would like to see the service department open on Saturday mornings. Or at least a Service Writer available to schedule with. Maybe until noon? Called ...this morning to schedule service. The pleasant voice informed me that the service dept is closed on Saturdays "Click" not even a "Have a nice day". Disappointing....... I guess we all have a bad day. Willing to let it go. However, I did go over to Discount Tire to purchase my tires. Very pleasant experience there.
Happy finding the king of vehicle I was looking for, a good match of the car and the driver! The salesman was very knowledgeable and friendly.
After a subpar buying exp with a nearby dealership, my wife and I wish we had visited Dennison Toyota first. Helpful, knowledgable, and transparent. B...eing in sales myself and understanding the process, it was great to work with someone truly interested in helping the customer rather than pushing for a number. Unless I get a car for free, I won't be shipping anywhere else!
I took my car in for an oil change, etc. Dennison"s did a great job & were very prompt, polite & helpful.
Steering wheel was rubbing on steering column. Not a real problem but an irritant. Terry took car for drive same day I contacted Dennison. Promptly... found problem and scheduled appointment. Problem resolved.
Heavy service day so readily provided drop-off and pick-up service to free-up my day.
my ride and I drove from across town to drop off my car for routine maintenance. because of my work schedule, the best way for me is to drop off the n...ight before. NO ENVELOPES in the overnight drop box and neither I nor my ride had anything to write on in our cars or anything to put my keys in. poor, poor customer service. left. guess I will be looking elsewhere for maintenance!
Had taken my vehicle in for repair and they notified me the problem was under warranty and ordered part. So when I took it back in a few days, I had ...asked them to look at another noise and as it turned out everything was under warranty and didn't have to pay for service, which was great, but they needed the vehicle overnight and they gave me loaner to use which was also great!
You never have to go outside when you drop off and when you pick up your car. You pull up to a door, they open it and you pull in. This is great dur...ing our Illinois long winters.
Our 2013 Toyota Sienna is our third vehicle from Dennison. Their people have proven to be friendly, hard working and honest. It means a lot when you c...an depend on what you are told will get done and it does get done.