Dahl Automotive Onalaska

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Reviews

Average Ratings

4.8
755 lifetime reviews.
  • Purchased a used vehicle

    Shopped on line selected a vehicle we were interested in in the am. Dahl called to set an appointment same day. We met did a test drive. The sales...


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    Shopped on line selected a vehicle we were interested in in the am. Dahl called to set an appointment same day. We met did a test drive. The salesman was courteous and knowledgeable very easy to work with. We purchased the vehicle all the same day.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good vehicle service not great customer service

    I always feel very rushed through the process and not a lot seems to get explained. Was told I would get a loaner car when I dropped my car off be...


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    I always feel very rushed through the process and not a lot seems to get explained. Was told I would get a loaner car when I dropped my car off because of how long it would be in the shop only to be told I would have the shuttle service to drop me off, very considerate that this is avaliable but left me with no way to get to work that day. Also after brand new tires and only having th car for under a year I was told I needed two new tires and break pads. Just wish the customer service was as good as the servicing itself. Being a female especially wish more was explained to me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Searching for F-150

    Contacted Dahl regarding a new truck posting they had put up without pictures. I was looking for a very specific set of options. Their truck w...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Shawn! We hope to be of service to you again!...


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    Contacted Dahl regarding a new truck posting they had put up without pictures. I was looking for a very specific set of options. Their truck want what I was looking for. They checked their inventory and came up empty. They responded quickly and we're very honest with me.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Shawn! We hope to be of service to you again! Take care!


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  • Very happy with my purchase!

    My old car died and I just happened to be near to Dahl Onalaska where I purchased the old car. The service people were diligent on trying to find...


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    My old car died and I just happened to be near to Dahl Onalaska where I purchased the old car. The service people were diligent on trying to find me a solution to get that car repaired but it would of cost me more money than the old one was worth. So Andrew Berry was there and was very happy to help me with my options in my situation , I ended up with a 2017 Escape lease and am very happy with my new vehicle. I would recommend Andy to anyone looking for a vehicle!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Customer Service

    Great people to work with. We ended up not purchasing anything from them but when I told them I wasnt interested in a certain vehicle they didnt t...


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    Great people to work with. We ended up not purchasing anything from them but when I told them I wasnt interested in a certain vehicle they didnt try to shove one down our throat. Would be willing to return anytime

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Dahl to the rescue once again!

    We purchased our 2013 Lincoln MKS in October 2015, and experienced Dahl's wonderful and generous spirit! Then, the week before Christmas, as we we...

    Dealer Response

    Thanks so much for your warm review of the team here at Dahl Automotive of Onalaska! Thank you for your positive review and recommendation of our ...


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    We purchased our 2013 Lincoln MKS in October 2015, and experienced Dahl's wonderful and generous spirit! Then, the week before Christmas, as we were ready to leave town for a week long visit with family in the Milwaukee area, we stopped in to the Onalaska dealership to have them check one of the tires that we had added air to several times since we purchased the car. Damage to the tire was found, plus there was also a visible "slice" in one of the other tires that we wanted them to check. (We had added the Zurich tire hazard insurance, which was offered at the time of purchase.) We were amazed once again, by their superb customer service as we drove away on 4 new tires!! Once again, Dahl hit one out of the park for us!! Besides the excellent service, the staff is so friendly that sometimes, when we are in the area, we stop in just to say hi! They treat us like family!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for your warm review of the team here at Dahl Automotive of Onalaska! Thank you for your positive review and recommendation of our dealership!


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  • service

    I had to go back a second time for tires to be fixed, but the seal was developing a slow leak and it was not found when dipping the tires the firs...

    Dealer Response

    Thanks for your strong recommendation of the staff and Dahl Automotive of Onalaska. Feel free to stop by if you ever need any more help.


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    I had to go back a second time for tires to be fixed, but the seal was developing a slow leak and it was not found when dipping the tires the first time. Jake was especially helpful in getting to the problem and also communicating about further work which needs to be done in the neaqr future. He also did everything he could to make it right for me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your strong recommendation of the staff and Dahl Automotive of Onalaska. Feel free to stop by if you ever need any more help.


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  • Repair Service

    As always, everyone did a very good job and explained everything. They also took the time to answer specific questions to help me be better prepar...


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    As always, everyone did a very good job and explained everything. They also took the time to answer specific questions to help me be better prepared for future maintenance issues. Thanks, Nancy Miller

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    The oil change done on time, the staff was polite and liked the popcorn and coffee machine.

    Dealer Response

    We are happy to hear of your positive experience with our location, Jecole. Exceptional deals and positive customer service come standard with the...


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    The oil change done on time, the staff was polite and liked the popcorn and coffee machine.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy to hear of your positive experience with our location, Jecole. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the feedback and strong recommendation!


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  • Great service

    I had a great experience and everyone was so helpful. I'd come back every time.

    Dealer Response

    We appreciate your response, Shannon! Feel free to stop by if you need any assistance in the future!


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    I had a great experience and everyone was so helpful. I'd come back every time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your response, Shannon! Feel free to stop by if you need any assistance in the future!


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