Colonial Volkswagen of Medford

4.9
(1,947 reviews)
Visit Colonial Volkswagen of Medford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–7:00pm
Tuesday 7:30am–5:00pm 9:00am–7:00pm
Wednesday 7:30am–5:00pm 9:00am–7:00pm
Thursday 7:30am–5:00pm 9:00am–7:00pm
Friday 7:30am–5:00pm 9:00am–6:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed Closed
New (781) 218-2391 (781) 218-2391
Used (888) 321-3543 (888) 321-3543
Service (978) 208-2588 (978) 208-2588

Reviews

4.9
(1,947 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Colonial Volkswagen of Medford from DealerRater.

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5.0

The service staff was very helpful, trustworthy, and

The service staff was very helpful, trustworthy, and responded immediately was I contacted them. They took care of mr car within the day.

5.0

Purchased my 2nd Jetta from Colonial VW.

Purchased my 2nd Jetta from Colonial VW. Excellent customer service, from Sales to Service. Great to have a local dealer.

Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your new VW Jetta! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Volkswagen of Medford has great customer service and took

Volkswagen of Medford has great customer service and took excellent care of me and my car!

Dealer response

Thank you, Megan! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Not sure what this is.

Went in for servicing. Frank is the best. Explains what's needed and developes a plan. He always goes above and beyond. I've never felt pressured.

Dealer response

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Always an amazing experience with Steve Warren and

Always an amazing experience with Steve Warren and Colonial Volks! Been with them for 6 years and I plan on staying with them for the foreseeable future!

Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

5.0

I live in New Hampshire and keep bringing my Tiguan to

I live in New Hampshire and keep bringing my Tiguan to Colonial VW of Medford because they provide the best customer service care and friendly staff.

Dealer response

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Fantastic service and follow up.

Fantastic service and follow up. Service Manager Frank was accommodating and helped answer questions beyond my scheduled needs.

Dealer response

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Very easy to work with and didn’t oversell anything and

Very easy to work with and didn’t oversell anything and they were quick to get in with! Very pleased with our experience.

Dealer response

We appreciate your business and our team looks forward to serving you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Exceptional customer care.

Exceptional customer care. I always come back to this dealership for my vehicle purchases and service. Great place!

Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

You’re the best and thanks for you attention and thanks

You’re the best and thanks for you attention and thanks for you excellent services

Dealer response

Thank you for your business and this review. We're happy to hear Frank and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com