Colonial Volkswagen of Medford

4.9
(1,844 reviews)
Visit Colonial Volkswagen of Medford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–6:00pm
Tuesday 7:30am–5:00pm 9:00am–6:00pm
Wednesday 7:30am–5:00pm 9:00am–6:00pm
Thursday 7:30am–5:00pm 9:00am–6:00pm
Friday 7:30am–5:00pm 9:00am–6:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed Closed
New (781) 218-2391 (781) 218-2391
Used (888) 321-3543 (888) 321-3543
Service (978) 208-2588 (978) 208-2588

Reviews

4.9
(1,844 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Colonial Volkswagen of Medford from DealerRater.

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5.0

I have always have a good experience working with all the...

I have always have a good experience working with all the staff at Colonial Volkswagen in Medford from service to sales to checkout. Waiting area is clean and bright with snacks and coffee if you are there awhile.

Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Excellent service department. The waiting area is always...

Excellent service department. The waiting area is always clean and the mechanics treat every job with the same precision. I like knowing that the people working on my car are VW experts.

Dealer response

Thanks for sharing your thoughts about your experience working with Frank here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Great services with people that have more accurate and...

Great services with people that have more accurate and knowledgeable answers about my car and services

Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

I like the quick drop-off, fast service and quick pickup...

I like the quick drop-off, fast service and quick pickup that is provided cause I don't like to spend my whole day getting my car serviced.

Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Always a good service experience at Colonial. Fast and...

Always a good service experience at Colonial. Fast and fair all you can ask for from a dealership.

Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Quick and friendly. Waiting area was clean. Coffee and...

Quick and friendly. Waiting area was clean. Coffee and water available. Service received was what I expected

Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

20k service appointment.

Waited in lobby while service was handled quickly and efficiently with everything taken care of correctly,. Especially pleased that my car was serviced and washed all within an hour.

Dealer response

Frank, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Service visit

Went in for my 30K service and it was completed in a timely manner with the utmost professionalism. I did purchase my last couple VW's here and would highly recommend the sales staff also.

Dealer response

Thank you so much for the 5 star review, Scott. We sincerely appreciate your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

Service visit

Went in for my 30K service and it was completed in a timely manner with the utmost professionalism. I did purchase my last couple VW's here and would highly recommend the sales staff also.

Dealer response

Thank you so much for the 5 star review, Scott. We sincerely appreciate your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

5.0

excellent service with warm welcome and customer...

excellent service with warm welcome and customer service.Totally satisfied by their service in medford.

Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com