Colonial VW of Medford

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Reviews

Average Ratings

4.9
647 lifetime reviews. Includes reviews of Colonial VW of Medford from DealerRater.com
  • Excellent experience

    Amazing experience dealing with colonial Volkswagen in Medford. I worked with Caduste throughout the whole process which couldn't have been easier...


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    Amazing experience dealing with colonial Volkswagen in Medford. I worked with Caduste throughout the whole process which couldn't have been easier or more helpful with. Definitely swing by if you're looking for a new car awesome staff and selection.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Relaxed shopping experience
    April 23, 2017

    Deivid gave me tons of helpful information about GTI trim levels and was kind enough to spend a couple hours talking about options. The experienc...


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    Deivid gave me tons of helpful information about GTI trim levels and was kind enough to spend a couple hours talking about options. The experience overall was very casual and there was little pressure to get a deal on paper before finding the right car.

    Does recommend this dealer

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  • George was Great
    April 20, 2017

    George was very attentive and diligent. He made the experience painless. They helped me get the best price on a Golf through rebates and kept thei...


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    George was very attentive and diligent. He made the experience painless. They helped me get the best price on a Golf through rebates and kept their promises.

    Does recommend this dealer

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  • Exceptional Experience
    April 16, 2017

    Steven Warren made a potencial stressful situation into an easy one. He was very friendly and knowledgeable. After understanding our needs, he mad...


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    Steven Warren made a potencial stressful situation into an easy one. He was very friendly and knowledgeable. After understanding our needs, he made sure we got a great deal on a Jetta SE. Steven never pressure us into making a decision. Thank you VW Colonial Medford and especially Steven Warren for the great experience.

    Does recommend this dealer

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  • Exceptional Customer Service
    April 6, 2017

    This review is definitely long overdue but my amazing experience with Colonial VW in Medford must be shared. I purchased my 2013 Tiguan, which I...


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    This review is definitely long overdue but my amazing experience with Colonial VW in Medford must be shared. I purchased my 2013 Tiguan, which I absolutely love, back in September. At the time, I was on the fence as to whether I was going to lease or finance a car. Joe Raposo was extraordinary in walking me through all my options and negotiating a great deal with me. As far as salesmanship goes, Joe has it down to an art form. He was patient, extremely knowledgable, and worked overtime to get me the best deal possible. I would absolutely recommend seeing Joe if you???re interested in buying a car ??? he was truly exceptional. Just the other day I had to come in to the VW Medford for a flat tire and Service Advisor Jodi Fantasia not only fit me in to service the car on the spot, but also organized for my 40k maintenance and oil change. She could not have been more accommodating and helpful, especially given a stressful situation. I continue to be impressed and very appreciative of the whole VW Colonial Medford team. It???s so incredibly reassuring to know I???m being taken care of with top of the line customer service. Hands down, they are the best of the best. Thanks so much, guys!

    Does recommend this dealer

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  • Exceptional Customer Service

    This review is definitely long overdue but my amazing experience with Colonial VW in Medford must be shared. I purchased my 2013 Tiguan, which I ...


    Show Full Review

    This review is definitely long overdue but my amazing experience with Colonial VW in Medford must be shared. I purchased my 2013 Tiguan, which I absolutely love, back in September. At the time, I was on the fence as to whether I was going to lease or finance a car. Joe Raposo was extraordinary in walking me through all my options and negotiating a great deal with me. As far as salesmanship goes, Joe has it down to an art form. He was patient, extremely knowledgable, and worked overtime to get me the best deal possible. I would absolutely recommend seeing Joe if you’re interested in buying a car — he was truly exceptional. Just the other day I had to come in to the VW Medford for a flat tire and Service Advisor Jodi Fantasia not only fit me in to service the car on the spot, but also organized for my 40k maintenance and oil change. She could not have been more accommodating and helpful, especially given a stressful situation. I continue to be impressed and very appreciative of the whole VW Colonial Medford team. It’s so incredibly reassuring to know I’m being taken care of with top of the line customer service. Hands down, they are the best of the best. Thanks so much, guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Experience
    April 5, 2017

    Colonial Medford is an excellent example of a fair, efficient and very friendly dealer. I'd like to specifically thank my sales rep. Caduste Micha...


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    Colonial Medford is an excellent example of a fair, efficient and very friendly dealer. I'd like to specifically thank my sales rep. Caduste Michaud for all of his help. It was a pleasure to shop and find a solid deal with him. I can't speak highly enough of everyone at Colonial VW Medford.

    Does recommend this dealer

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  • Great Experience
    March 30, 2017

    I would not usually describe buying a car as an enjoyable experience but I can say that the staff at Colonial - Caduste and Jason where profession...


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    I would not usually describe buying a car as an enjoyable experience but I can say that the staff at Colonial - Caduste and Jason where professional and very helpful. My wife and I stopped in to a look and did not need to look further , they had the car we wanted at a good price. We were in our new car in 3 days.

    Does recommend this dealer

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  • Fantastic overall experience!

    I just leased a brand new VW Jetta and we worked with Dan G. who was so fantastic; he was patient and available and just all-around a wonderful sa...


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    I just leased a brand new VW Jetta and we worked with Dan G. who was so fantastic; he was patient and available and just all-around a wonderful salesman. The service was an all-around great experience and I highly recommend VWs-and Dan as well! He did not try to push us or pressure us in anyway, and he was just a pleasure to work with. Both my aunt (who also got a new vehicle) and myself, were quite pleased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good service

    this dealership has very high standards, they make sure you are satisfied at all times


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    this dealership has very high standards, they make sure you are satisfied at all times

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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