Otto's MINI / Otto's Approved

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Reviews

Average Ratings

4.9
162 lifetime reviews. Includes reviews of Otto's MINI / Otto's Approved from DealerRater.com
  • So Understanding

    I'm in a serious physical condition that pretty much happened overnight, and no one knows why. Otto's continued to follow up on my inquiry, witho...


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    I'm in a serious physical condition that pretty much happened overnight, and no one knows why. Otto's continued to follow up on my inquiry, without being overbearing. They even gave me their bottom line on my car of interest, which I consider to be more than fair. I just hope I can get there before it's gone because it's a done deal as far as I'm concerned. I'd really like to thank the gentleman that I am working with, but his name escapes me at the moment. Thanks, Otto's! Cappy

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great job by Rob and Dave
    March 23, 2017

    This was by far the most relaxed and straight forward auto buying experience I've had. Great service, no pressure or games, very straight forward...

    Otto's MINI

    Awesome!! Thank you for the nice words!!


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    This was by far the most relaxed and straight forward auto buying experience I've had. Great service, no pressure or games, very straight forward. Effectively did the deal on the phone. I will go back to this dealership specifically due to Rob's sales approach and Dave's admin / finance work.

    Does recommend this dealer
    Otto's MINI

    Awesome!! Thank you for the nice words!!


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  • If you need a Mini... go here!
    March 22, 2017

    Very knowledgeable. Laid back Sales atmosphere. From someone who comes from a sales intensive retail atmosphere, I appreciated Michael Dixon's app...

    Otto's MINI

    Outstanding! Thank you for your recognition of Michael Dixon. We're happy to count you as a member of the Otto's family.

    Otto's MINI

    Awesome!! Thank you so much for the nice review!!


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    Very knowledgeable. Laid back Sales atmosphere. From someone who comes from a sales intensive retail atmosphere, I appreciated Michael Dixon's approach and sales techniques. Never felt pressured from start to finish. The entire experience was a pleasure. I would recommend Otto's to anyone and will be back in the future!

    Does recommend this dealer
    Otto's MINI

    Outstanding! Thank you for your recognition of Michael Dixon. We're happy to count you as a member of the Otto's family.

    Otto's MINI

    Awesome!! Thank you so much for the nice review!!


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  • Always a pleasure to be here, no matter the reason!
    March 16, 2017

    Michael took the time to answer all of my questions, and he was very helpful when I needed advice on which options were the best for my new Countr...

    Otto's MINI

    Great to hear!! Thank you so much!!


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    Michael took the time to answer all of my questions, and he was very helpful when I needed advice on which options were the best for my new Countryman. I wouldn't buy a Mini from anyone else!

    Does recommend this dealer
    Otto's MINI

    Great to hear!! Thank you so much!!


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  • Everyone at Otto's Mini was great!
    January 27, 2017

    Everyone made us feel like we were the only ones they cared about at that moment. Chad took the time to hear what we were looking for and hand-pic...

    Otto's MINI

    Glad to hear your interaction with everyone was so great - that's always our goal!!


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    Everyone made us feel like we were the only ones they cared about at that moment. Chad took the time to hear what we were looking for and hand-picked a variety of cars to take out for a test drive. After each drive, he'd ask me a few questions and then give me another car, telling me what to pay attention to and what to know would be different. Once I found the perfect combination, he matched us up with Michael, who was an enthusiast, a lot of fun to do business with, and incredibly knowledgeable. Michael always kept us informed and was available whenever we needed. We also spent some time with Anthony, in parts, who helped us customize our MINI and make it even more special. His follow-through and attention to detail were second to none.

    Does recommend this dealer
    Otto's MINI

    Glad to hear your interaction with everyone was so great - that's always our goal!!


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  • Very helpful with my out of state sale
    January 21, 2017

    Michael was very patient and helpful with my very complicated out of state transaction. He took great care of me... love my new car - thanks!!

    Otto's MINI

    Glad to hear everything went so smoothly!! Thank you for the nice words!!


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    Michael was very patient and helpful with my very complicated out of state transaction. He took great care of me... love my new car - thanks!!

    Does recommend this dealer
    Otto's MINI

    Glad to hear everything went so smoothly!! Thank you for the nice words!!


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  • Setting the Standard for MINI Sales!
    December 11, 2016

    If you want to smile while driving for the rest of your life, you drive a MINI. If you want to smile at the end of your car buying experience, you...


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    If you want to smile while driving for the rest of your life, you drive a MINI. If you want to smile at the end of your car buying experience, you'll buy the MINI from Michael Dixon at Otto's MINI in Exton, Pa. He will not stop working until you are 100% satisfied with your purchase! Chad Carey was also instrumental in following up to ensure we were happy with our experience at Otto's. Steve S. West Chester, PA

    Does recommend this dealer

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  • The Car Buying Experience We All Want!
    December 10, 2016

    Michael Dixon did a great job - answering all my questions, especially about air bags, and arranging for test drives of a convertible and a manual...


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    Michael Dixon did a great job - answering all my questions, especially about air bags, and arranging for test drives of a convertible and a manual transmission. We were out on the test drives within 15 minutes of arriving at the dealer - no waiting around. He strongly recommended only the options that we truly needed (heated seats are a must in a convertible!!!) and answered questions on other options. No wasted time or unwelcome sales pitch. Very well done! Jennifer Cacchione was our Second Date. She had prepared by discussing the particulars of our vehicle with Michael in advance. Very impressed with preparation, knowledge, and research. The car arrived in 2 to 4 weeks faster than expected, and final purchase and paperwork was easy with Dave Busby. Otto's garage and service bay is cleaner than any I have ever seen. This was the best car buying experience I have ever had and I love my Mini Convertible - it is just great!

    Does recommend this dealer

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  • People Don't Buy What You Do, They Buy Why You Do It.
    December 9, 2016

    Thanks, Michael Dixon @ottosmini for making my new car purchase a positive experience! Great car, great dealership- will definitely be back for my...


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    Thanks, Michael Dixon @ottosmini for making my new car purchase a positive experience! Great car, great dealership- will definitely be back for my next Mini!

    Does recommend this dealer

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  • Best auto purchase I ever had
    December 6, 2016

    From the moment I initially walked into the dealership until delivery of my Mini, the experience was an absolute pleasure. My motoring advisor (Mi...


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    From the moment I initially walked into the dealership until delivery of my Mini, the experience was an absolute pleasure. My motoring advisor (Michael Dixon) was extremely helpful, answered e-mails and phone calls promptly. Michael even picked me up at the train station when I took delivery.

    Does recommend this dealer

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