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Reviews

Average Ratings

2.8
Average based on 13 reviews.
  • Quick response!

    Dealer contacted me the same day I asked for some information. Turns out the car wasn't what I was looking for, but not because of anything the d...


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    Dealer contacted me the same day I asked for some information. Turns out the car wasn't what I was looking for, but not because of anything the dealer did. Just wasn't the color I wanted. Great contact and very helpful answers to my questions!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Gap Insurance

    My son purchased Gap insurance and when he sold his vehicle I sent Matt an email to cancel the insurance, he did not because a month later I calle...


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    My son purchased Gap insurance and when he sold his vehicle I sent Matt an email to cancel the insurance, he did not because a month later I called the actual insurance company and they had not received the paperwork to cancel such insurance. I have tried many times to get in touch with Matt or Angelica regarding the return premium and neither will answer phone calls or emails. zAnd just like other customers they put you on hold forever until you get tired and just hang up and call again to be hold "so and so is busy" I don't understand how this place is still in business with their poor customer service.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Stay away.

    This is the worst car buying experience I have ever had. They were quick to answer calls and questions prior to the sale. Now it's been 3 weeks an...


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    This is the worst car buying experience I have ever had. They were quick to answer calls and questions prior to the sale. Now it's been 3 weeks and I still have no truck and now one will reply to my calls.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Midlandman

    I was looking from a fair distance and wanted to make certain the car was worth a trip. When I made contact I found the info and follow up to my i...


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    I was looking from a fair distance and wanted to make certain the car was worth a trip. When I made contact I found the info and follow up to my inquiry to be excellent. When I arrived to visit all the staff from Amir, Jake and all to be very helpful. They made the purchase process painless at a price that was reasonable. In order to pick up my vehicle I needed someone to open up early. They were very accommodating. Would not hesitate to return in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Bad Day

    Salesman explained they are primarily wholesale dealer and they are. Called ahead to make sure care was available when I would be there, stayed on...


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    Salesman explained they are primarily wholesale dealer and they are. Called ahead to make sure care was available when I would be there, stayed on hold for 10 minutes before speaking with salesperson and when I got there it was off site being serviced I was told. Commented I should just come back in two days. I had driven 4 hours to see car. In my opinion they should stick with wholesale. Nice inventory though

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Discourteous and unresponsive

    I have shopped for many cars on line and bought an equal number. I was very interested in a car Global had and contacted a rep by phone. He was co...

    Dealer Response

    Good morning Sir., My name is Matt Kelleher, Operations Manager and I'm disheartened to hear of your experience. We pride ourselves on service ...


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    I have shopped for many cars on line and bought an equal number. I was very interested in a car Global had and contacted a rep by phone. He was courteous and took my contact information. I never heard from him again. I sent three emails and left two phone messages. Finally I purchased another car from a dealer I found on cars.com. In a business environment where web sales are so important, I can't imagine why even common courtesy was beneath them. I purchase 2-3 cars per year as a collector. I can assure Global that none will come from them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Good morning Sir., My name is Matt Kelleher, Operations Manager and I'm disheartened to hear of your experience. We pride ourselves on service and being an commerce store this type follow up is mandatory and a condition of employment. Please email me directly to discuss the details further and accept my apology for our lack of professionalism. Respectfully, Matt K. matt@globalmotorcars.com


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  • No Response

    I was interested in a high dollar vehicle with them and sent an email. Got an auto response that someone would contact me immediately. That was 2 ...


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    I was interested in a high dollar vehicle with them and sent an email. Got an auto response that someone would contact me immediately. That was 2 weeks ago and never got an email or anything back. With service BEFORE the sale like that, I'll shop elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Poor response

    Poor ads. No one answers phone, no greeting. Bad reputation on representation of vehicle not available. Poor web site. Would never buy a car from ...


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    Poor ads. No one answers phone, no greeting. Bad reputation on representation of vehicle not available. Poor web site. Would never buy a car from this dealer

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great sales deparment

    We went back and forth for several days and got my car, that I will pick up soon


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    We went back and forth for several days and got my car, that I will pick up soon

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • What's the deal

    I Sent two emails to the listing on one of the motor vehicles. I waited and waited and waited. So I sent additional email. Again I got no respond....


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    I Sent two emails to the listing on one of the motor vehicles. I waited and waited and waited. So I sent additional email. Again I got no respond. And I still to this day, I have not received an email from this dealership. Now im not really interested in this motor vehicle anymore

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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