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15 lifetime reviews.

  • Great Buying Experience with Finance

    I was trying to buy a 2012 Volkswagen Passat 3.6L SEL Premium which is only available on very selective dealers across US, Sales Executive understood ...my needs and tried to find the inventory, Within 48 hours my car was ordered. There were few glitches in my Credit history and they helped my getting best rate possible which is the fun part. Whenever I need something I call them and they help me right away. Paperwork was very quick and I was in and out in an hour.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thank you for so much for your review. We sincerely appreciate your business. Stop in and say hello to the sales team when you are in the area. We wou...ld love to see you again!


  • Grossinger no better than Suds

    Called to set up an appointment for a 4 wheel aliment. Talked to someone in the office who did know the price of the service requested. She transferre...d me to service, which did not answer. After being transferred again the man in service did not know the price or did not even seem to know what was going on. Three times he asked the year of my vehicle. The guy said he had been there only two days. A week or so ago I had been the dealership in person and the woman I talked to had only been there a week.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Grossinger no better than Suds

    Called to set up an appointment for a 4 wheel aliment. Talked to someone in the office who did know the price of the service requested. She transferre...d me to service, which did not answer. After being transferred again the man in service did not know the price or did not even seem to know what was going on. Three times he asked the year of my vehicle. The guy said he had been there only two days. A week or so ago I had been the dealership in person and the woman I talked to had only been there a week.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Suds Motors
1430 Fort Jesse Rd Normal, IL 61761
New (309) 454-1101
Used (309) 454-1101
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