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Reviews

Average Ratings

4.7
329 lifetime reviews. Includes reviews of Hall Hyundai Newport News from DealerRater.com
  • Better than I expected

    I had never bought a car from a dealer. I was nervous as can be when I arrived. But Lisa Bollhurst was amazing through the whole process. She was ...

    Dealer Response

    Ashley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new car! M...


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    I had never bought a car from a dealer. I was nervous as can be when I arrived. But Lisa Bollhurst was amazing through the whole process. She was helpful and fun to deal with. The whole staff was extremely nice. I will be back anytime I need a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ashley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new car! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Ashley and have a great day.


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  • One happy customer
    April 21, 2017

    I'm happy that I worked with Hall Hyundai Newport News when buying my new car. The staff was friendly. The environment was nice. My salesperson wa...


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    I'm happy that I worked with Hall Hyundai Newport News when buying my new car. The staff was friendly. The environment was nice. My salesperson was very patient and friendly. The dealership is actually out of my way, but I will choose them again.

    Does recommend this dealer

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  • Happy customer !!(55357)(56983)(55357)(56983)
    April 5, 2017

    Nick was a big help and got me exactly what I wanted. He helped me find the exact vehicle and price point I needed. Thanks


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    Nick was a big help and got me exactly what I wanted. He helped me find the exact vehicle and price point I needed. Thanks

    Does recommend this dealer

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  • The best service
    March 24, 2017

    Mr. Henry Bly was great. I live 2 hours away. He made my stay short and easy. I walked away with brand new car off the show room floor. Thank yo...

    Hall Hyundai Newport News

    Thank you for taking the time to review us! Hall Hyundai Newport News strives to provide an exceptional experience for all customers and it gives...


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    Mr. Henry Bly was great. I live 2 hours away. He made my stay short and easy. I walked away with brand new car off the show room floor. Thank you so much.

    Does recommend this dealer
    Hall Hyundai Newport News

    Thank you for taking the time to review us! Hall Hyundai Newport News strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company¿¿¿s success. Thank you again for the wonderful feedback.


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  • Best Car ever!
    March 18, 2017

    I have owned many vehicles thru the years and I can say truthfully that the Hyundai Sonata is the most perfect auto that I have ever driven. A lo...

    Hall Hyundai Newport News

    Good morning! In response to your review, I want to take the time to thank you for praising our dealership. Hall Hyundai Newport News works extr...


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    I have owned many vehicles thru the years and I can say truthfully that the Hyundai Sonata is the most perfect auto that I have ever driven. A lot of thought went into the operation of the car to keep thing simple and easy to understand. I love the safety equipment that comes on the Sonata, feel a lot safer now. The only Con as of yet is the mileage, it does not match window sticker. But to be fair will give it a while longer before making that decision.

    Does recommend this dealer
    Hall Hyundai Newport News

    Good morning! In response to your review, I want to take the time to thank you for praising our dealership. Hall Hyundai Newport News works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you¿¿¿ve provided us with exceptional positive feedback. Please don¿¿¿t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!


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  • Outstanding
    March 10, 2017

    Hall Hyundai and Christopher Meadows was extremely professional and helped us with the purchase and the trade in. We will recommend them to our fa...

    Hall Hyundai Newport News

    Wedara - Thank you for your encouraging review of Hall Hyundai Newport News. We are particularly grateful for any positive feedback, but a respon...


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    Hall Hyundai and Christopher Meadows was extremely professional and helped us with the purchase and the trade in. We will recommend them to our family and friends

    Does recommend this dealer
    Hall Hyundai Newport News

    Wedara - Thank you for your encouraging review of Hall Hyundai Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Hall Hyundai Newport News.


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  • First Car !
    March 8, 2017

    The team was extremely professional and nice, my sales person was awesome, he wasn't too pushy and he made sure I was happy. I will make sure ever...

    Hall Hyundai Newport News

    Thank you so much for these kind words Bridgette! We appreciate all of the feedback that is left for us but detailed and kind reviews like these r...


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    The team was extremely professional and nice, my sales person was awesome, he wasn't too pushy and he made sure I was happy. I will make sure everyone knows how great everyone was.

    Does recommend this dealer
    Hall Hyundai Newport News

    Thank you so much for these kind words Bridgette! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Hall Hyundai Newport News, and we will make sure to share these kind words with our team! Let us know if you need anything in the future, and thanks again!


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  • Very Good Experience
    March 7, 2017

    Traded in my 2013 Sonata for a 2017 Tuscon. Everyone was great, especially Terry Hert who took the time to make sure all of my questions were ans...

    Hall Hyundai Newport News

    Hall Hyundai Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may...


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    Traded in my 2013 Sonata for a 2017 Tuscon. Everyone was great, especially Terry Hert who took the time to make sure all of my questions were answered. Very good experience and would definitely recommend.

    Does recommend this dealer
    Hall Hyundai Newport News

    Hall Hyundai Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017 Hyundai Tucson. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • Fulfilling the negative stereo-type
    March 1, 2017

    I had a tail light burn out and weld to the wire harness. I had to get it towed because it tripped a fuse that wouldn't allow the push button sta...


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    I had a tail light burn out and weld to the wire harness. I had to get it towed because it tripped a fuse that wouldn't allow the push button start to work ( couldn't sense the brake was depressed). When I spoke to Jeff, he stated that I needed a new brake light assembly. I question him on wether or not They could just replace the wire harness. He assured me that the brake light assembly had been damaged and needed to be replaced. He quoted me a price if $235. He then told me they had to order the part but it would be there the following day, He then proceeded to tell me there was a bracket loose in the engine compartment and a steering coupler need to be replaced, I am still trying to figure out how diagnosing a taillight gets you in the engine compartment and the steering system, but I digress. When I arrived I was given a $335 bill. I pushed back on the price and explained that wasn't what we agreed to over the phone. I then asked for the taillight assembly. Upon inspection it was as I originally suspected, the only part that needed to be replaced was the wire harness. I told him I was only paying for a harness. He agreed and adjusted the bill once they were caught. I will never go back to Hall Hyundai

    Does not recommend this dealer
    Came in for service or repair

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  • Great job
    February 25, 2017

    Henry made so easy to get my new car no pressure. ..every one was great every one had a smile and the atmosphere was outstanding i will definitely...

    Hall Hyundai Newport News

    Good afternoon! Hall Hyundai Newport News would like to personally thank you for taking the time to write this extremely positive review. We enco...


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    Henry made so easy to get my new car no pressure. ..every one was great every one had a smile and the atmosphere was outstanding i will definitely recommend my friends to come see Henry

    Does recommend this dealer
    Hall Hyundai Newport News

    Good afternoon! Hall Hyundai Newport News would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ¿¿¿Like¿¿¿ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!


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