Mossy Honda Lemon Grove

I visited Mossy Honda in Lemon Grove on a whim and had the pleasure of meeting Will. I explained that I had already made a deal on a Honda Accord and was just there to look at interior colors. Will was respectful, easygoing, and answered all my questions without any pressure. I returned the next day to finalize the purchase. Although we ran into a few snags, Will handled everything with grace and advocated for me whenever he could. In the end, I drove home in my new Accord. Will made the entire process smooth and stress-free. Thanks again!

Ask for Will Kinzel I had a wonderful experience working with him as I purchased a pre-owned vehicle. He is the best, made the process really smooth. He goes above and beyond. Will is very thorough and knowledgeable. He found me a vehicle that suited my needs…he listens!!

I had a great experience with William K. We drove off the lot with a 2025 Honda Civic sport hatchback I will definitely recommend this dealership to family and friends. The team is fast and efficient & value the customers!

Do not go to this dealership, you’ll regret it. Extremely dishonest, rude and unprofessional! and no they won’t keep their words.

Do not buy a used car here. I had thought buying from a dealership would be safer, but they are just as sketchy as a back alley car salesman. I just bought my first car on my own from Mossy Honda Lemon Grove. I was looking for a specific make and model of a used car that would qualify for the IRS Clean Vehicle Tax Credit. Alex Lopez was the salesperson I worked with, and he seemed very nice and genuine at the time, and my trust in him lead me to overlook other red flags and ultimately be taken advantage of. I was upfront about what car I was looking for and about the tax credit. The following problems occurred: -They used a bait-and-switch: they claimed they would sell the car for $1000 off the listed price and replace the damaged windshield. When I accepted their offer they said they would either sell it for the listed price and replace the windshield, or stick to the $1000 off but not replace the windshield. They only agreed to $500 off when I was about to walk out. -They lied: They assured me that the paperwork they had to submit for the tax credit would be no problem when I bought the car, but then failed to submit the paperwork in time making it impossible for me to claim the credit. This cost me $4,000 or 30% the price of the car. I suspect this was purely them trying to sell the car as fast as possible as well as pure incompetence -They gaslit me: When I asked for proof that they tried and failed to submit the tax credit paperwork, they did not provide any documents at all and tried to gaslight me saying that I only mentioned the tax credit after agreeing to buy the car, even though I took notes during all conversations with Alex that prove that this is not true. -They are sketchy: The buttons for the sunroof shade were professionally removed and replaced with a blank panel so that it was very hard to notice anything was missing until you specifically looked for it days later. The charging cable for charging at home was missing. They also claimed the car had been independently inspected but after purchase we found there was a broken tail light, making this claim dubious. -They ghosted me: After all this, Alex, who seemed so genuine in the beginning completely ghosted me with just a “sorry!”. I feel completely betrayed. Mossy Honda is just stereotypical sketchy used car salespeople who will do or say anything to sell a car masquerading as a legitimate dealership. I hope this review serves a warning to other people: Don’t let them take advantage of you like they did me. One important note: the service center where they replaced my windshield as agreed was excellent and extremely professional. So while I can recommend getting your car serviced here, do not buy cars from them.

I ordered Honda MotoCompacto, This StealerShip is $200 more than anywhere else in san diego. avoid. they would not help resolve. I feel like it was a bait and switch. Dreamshop pricing for motoCompacto is $995. their's is $1194

We are returning customers and drive about 3 hours each way to get to Mossi. It’s completely worth it. Best customer service ever. 100% trustworthy. Worries free experience every single time

Mossy Honda LG is top notch, vibrant with exciting and engaging ENERGY!! They care about who walks in the door & strive to make customers feel special with TOP QUALITY. From the greeting to the gong, it's electric. Clean, friendly and an EXCELLENT dealership to receive more than fair value while building an "I'll be back or referring relationship" attitude. Mossy means repeat business. Convenient location, fair pricing & Excellent service!!

We couldn’t be happier with the service we received. Tom and the finance gentleman are the true definition of professional. Will recommend this dealership and those gentleman to anyone who asks.

They are Very kind people ,the best of customers service ever . I will definitely recommend this dealership