Cole Chevrolet Cadillac

4.7 out of 5 (4.7) 46 reviews

Dealer on Cars.com since July 2011

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
46 lifetime reviews.
  • November 13, 2017

    My experience with Cole's Chevrolet is always like being at home. Brenda and Kelly greet me with bright smiling faces. The waiting lounge is always s...tocked with fresh beverages and snack foods. If what I want to drink isn't out, they get it for me. The employees acknowledge my presence by speaking and asking if there is anything that they can do for me. Mr. Cole stops by and speaks, asking the same thing. Even Mr. Terry Delisi (who sold me my car 7 years ago) stops by to say hi if he knows I there. I make an hour and 20-30 minute drive to take my car there for service and have NEVER regretted it. The mechanics who work on my car are honest and upfront about what's going on. They take the work that they do very seriously. To me it is a family atmosphere and I appreciate and thank them for ALWAYS taking care of me. Thank you Cole Chevrolet....you guys are the best ! ! ! !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Faye Lampkins Yeargin, reviews like this give us motivation and help us ensure we provide high-quality care.


  • 1.0 out of 5
    February 22, 2018

    Bought a low mileage, used, certified vehicle and when it was time to trade it in I found out it had been in an accident decreasing it's value tremend...ously which they did not disclose to me. Cole showed me a carfax that was printed over 2 months before I bought it, before the accident had showed up. After my discovery I spoke with 2 different managers who weren't willing to help me in any way unless I was buying another vehicle. I'd recommend any one to shop else where or you may too end up with a vehicle thats been in an accident with diminished value.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please give us a ca...ll at 304-327-8116


  • 4.0 out of 5
    December 26, 2017

    I went to get my car worked on and they fixed it and it is in good working order now.

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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jackie Belcher, thank you for taking the time to leave a review for us at Cole Chevrolet Cadillac, INC. We're happy we could meet your expectation...s!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $35 and up*

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2011

If you are looking for the perfect Chevrolet, Buick, GMC near Beckley, you've come to the right place. We offer a wide variety of different makes and models at our Bluefield dealership. If you don't see the vehicle you want in our online inventory, don't hesitate to email or call us - we'll do our best to find just the right vehicle for you when you're searching for a Chevy, Buick, GMC near Beckley. Dealers in Virginia can't match the inventory that we have here in Bluefield.

""How much will you save?""
Cole Chevrolet Cadillac
US 460 & RTE 598 Bluefield, WV 24701
New (304) 557-3091
Used (304) 716-4076
Service (304) 716-4082
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