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Carver Toyota of Columbus

(2,597 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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Great service and it was very fast!

Great service and it was very fast! I would definitely go there again and again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The people I met here were extremely nice (especially my

The people I met here were extremely nice (especially my car dealer, Nick Parker), transparent about providing me with useful information I needed to know (especially with it being my first time buying an unused car from a dealership); and not once did I sense pushiness from any of the employees I talked to, Nick included, which was beyond appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an 8am appointment and did not leave until after

I had an 8am appointment and did not leave until after 9:30!The wait was awful and I was not updated on the progress!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Larry was excellent.

Larry was excellent. He was informative, respectful and acted like a normal human being as opposed to your typical salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Took over 2 hours just to do an oil change and then asked

Took over 2 hours just to do an oil change and then asked to keep our car over overnight because they wouldn't finish in time. They need to work on scheduling better.Everyone was very nice though!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service writer and service were good Had to wait 2 1/2

Service writer and service were good Had to wait 2 1/2 weeks when dash message was saying MAINTENANCE REQUIRED. VISIT DEALER. All that was needed was a tire rotation!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had to take Tacoma to my oil change place in Greensburg

Had to take Tacoma to my oil change place in Greensburg after getting oil changed at Carver Toyota. Service advisor suggested I do that as she thought it might be air filter might have been put in wrong. There was a cover under engine that was rattling when we shut doors. The bolt holding it on was tight because they stripped it putting it back on. The shield & washer was rattling as stripped bolt wasn't snugging it up. Had to get it fixed after your oil change guy messed it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had great service.

We had great service. We couldn’t get some parts and have to go back, but they gave us a coupon to help a little.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent friendly, professional staff.

Excellent friendly, professional staff. They are very knowledgeable and very accommodating. They all went above and beyond to ensure we were able to purchase the vehicle of our choosing. I have purchased a vehicle there before and will do so again. I will continue to refer friends and family to Carver.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very professional and pleasant.

Very professional and pleasant. Enjoyed talking with the car sales representative. He answered all my questions

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.