Reviews

Average Ratings

4.4
246 lifetime reviews. Includes reviews of Star Toyota from DealerRater.com
  • BEST SALESMAN

    My husband and I have always been a customer of another Toyota dealership, but our longtime salesperson had retired so we figured we would try STA...


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    My husband and I have always been a customer of another Toyota dealership, but our longtime salesperson had retired so we figured we would try STAR TOYOTA because it was a little closer to our home so it would be conveinent. We were greated by Erick. Who knew it was going to be something great?! Erick was very kind and outgoing and able to answer any question we had. We felt super comfortable with him which is key when buying a vehicle. I think we found our new go to salesperson! Hope you stay there for years Erick!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellence
    July 11, 2017

    My sales experencec is great .anis explain ato z . Bfore i meet anis i have lot of negativity about car sales , but anis overcome it ,great sales...


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    My sales experencec is great .anis explain ato z . Bfore i meet anis i have lot of negativity about car sales , but anis overcome it ,great sales gay ,plesent to work with .defently recomanded

    Does recommend this dealer

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  • We are not happy
    March 12, 2017

    We went there fix the recall and we came home with 850 $ we had to pay.And one problem we had it it not fixed.


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    We went there fix the recall and we came home with 850 $ we had to pay.And one problem we had it it not fixed.

    Does not recommend this dealer
    Came in for service or repair

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  • Great people. excellent service
    February 23, 2017

    Chinese sales people Mr.Yang is the best! very nice manner. very understanding your needs. The price is very reasonable. Good place to buy your c...


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    Chinese sales people Mr.Yang is the best! very nice manner. very understanding your needs. The price is very reasonable. Good place to buy your car.

    Does recommend this dealer

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  • Excellent experience from start to finish
    January 20, 2017

    My purchase of a new Toyota Camry went smoothly and quickly. The people I dealt with were polite, efficient, and knowledgeable. The entire process...

    Star Toyota of Bayside

    Dear Danny, Thank you for taking the time to share your comments and feelings about Anthony. He is a valuable team member that goes above and be...


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    My purchase of a new Toyota Camry went smoothly and quickly. The people I dealt with were polite, efficient, and knowledgeable. The entire process was fair and easy.

    Does recommend this dealer
    Star Toyota of Bayside

    Dear Danny, Thank you for taking the time to share your comments and feelings about Anthony. He is a valuable team member that goes above and beyond to meet our client¿¿¿s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Anthony Cruz BDC&Internet Manager & Certified Sales Consultant & Sales Manager Star Toyota of Bayside Office: 718-279-1800


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  • Excellent customer service
    October 22, 2016

    From the sales person (efren) to the Manager and all the staff (Star Toyota showroom ) I was.given an excellent service. Hassel free purchase and ...

    Star Toyota of Bayside

    Thank you for taking the time to share your comments and feelings about Efren. He is a valuable team member that goes above and beyond to meet o...


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    From the sales person (efren) to the Manager and all the staff (Star Toyota showroom ) I was.given an excellent service. Hassel free purchase and the car was delivered on time..

    Does recommend this dealer
    Star Toyota of Bayside

    Thank you for taking the time to share your comments and feelings about Efren. He is a valuable team member that goes above and beyond to meet our client¿¿¿s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, AnthonyCRUZ BDC&Internet Manager & Certified Sales Consultant & Sales Manager Star Toyota of Bayside Office: 718-279-1800


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  • Toyota prius GPS system problem/break down/totally blackout,
    September 28, 2016

    Star Toyota service agent is a very sincere, willing to help car owner to get their best service possible; He explain all options to me and help m...


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    Star Toyota service agent is a very sincere, willing to help car owner to get their best service possible; He explain all options to me and help me to make best decision on a repair/change GPS module. David Qin, he did his best to protect existing car owner who got into defective GPS system module. The GPS module on my Prius it proved it is a garbege, we had problems with it since our early days until it is totally breaked down couple of weeks ago. Now, after yesterday's service, it is on/and/off, still not stable yet.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent service!!
    September 10, 2016

    Star Toyota is an excellent dealership. Star dealer(Lindsey Yao) was so comfortable to work with and you do not feel rushed at all. Lindsey takes ...

    Star Toyota of Bayside

    Dear Cathy, On behalf of the Star Toyota, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience wi...


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    Star Toyota is an excellent dealership. Star dealer(Lindsey Yao) was so comfortable to work with and you do not feel rushed at all. Lindsey takes the time to explain everything in detail to you. When I picked up my car (I'm sorry I don't remember his name) He took the time to explain all the features to me. He had to repeat it 3 times for me there were a lot of gadgets and knobs. He was so patient and kind it was a pleasure doing business with him also. This is my 9th car I have purchased and I must say out of all the dealerships I have been to I was most comfortable with Star Toyota. They make the buying process go smooth and easy. I rate them #1 !!!!!

    Does recommend this dealer
    Star Toyota of Bayside

    Dear Cathy, On behalf of the Star Toyota, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new car in the future. THANK YOU AnthonyCruz BDC&Internet Manager & Certified Sales Consultant & Sales Manager 718 279-1800


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  • Disjointed Communication, never sent pictures...

    We never got to the dealership. I received communication from 3 different people. During the very first email discussion, I asked for pictures (...


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    We never got to the dealership. I received communication from 3 different people. During the very first email discussion, I asked for pictures (non were posted on the listing). I never received the pictures or a note about them being added to the listing (haven't checked). Somewhere I saw a notice that the price is only for buying the vehicle financed through the dealer. It is fine if they want to offer a discount from the advertised price for financing through the dealer, but to advertise that as the price then add catches feels wrong. One of the emails that I got was about my satisfaction. I replied with the same message as above. I never got any response.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • 2016 Scion FRS
    August 30, 2016

    Konstantinos Mikedis ( Gus ) is a wonderful salesman. He wasn't pushy and went above and beyond to make sure my mom and I were satisfied and happy...

    Star Toyota of Bayside

    Dear (Username), We¿¿¿re glad that Gus was able to address your purchasing needs and to place you in a 2016 Scion FRS that met your specificati...


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    Konstantinos Mikedis ( Gus ) is a wonderful salesman. He wasn't pushy and went above and beyond to make sure my mom and I were satisfied and happy. He knew exactly what type of car would bring a smile to my face. Richard Provenzano was extremely helpful in giving me financial advice. Gus and Rich are both very patient and extremely helpful. I walked out of there a very happy customer. I will continue to use Star Toyota in Bayside for any future purchases as long as Rich and Gus are still working there. I will also recommend my friends and family to seek them out if they are searching for a vehicle too. Li Ling Rivera

    Does recommend this dealer
    Star Toyota of Bayside

    Dear (Username), We¿¿¿re glad that Gus was able to address your purchasing needs and to place you in a 2016 Scion FRS that met your specifications. We appreciate you choosing Star Toyota as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new (make/model)! Please come back and see us again soon! Sincerely, THANK YOU AnthonyCruz BDC&Internet Manager & Certified Sales Consultant & Sales Manager Star Toyota of Bayside Office: 718-279-1800


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