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Reviews

Average Ratings

4.8
233 lifetime reviews.
  • Everyone was amazing!

    Everyone was amazing! Everyone was fast and easy. I felt good knowing they are willing to work hard to get us the best deal.


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    Everyone was amazing! Everyone was fast and easy. I felt good knowing they are willing to work hard to get us the best deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buyer Beware!

    I found a 2003 Ford Excursion posted by M & F Auto Sales. I contacted the sales manager "Jeff". After driving and walking around the vehicle I not...


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    I found a 2003 Ford Excursion posted by M & F Auto Sales. I contacted the sales manager "Jeff". After driving and walking around the vehicle I noticed that there was a broken trailer wiring harness and bent harness hanger, a heavily sagging head liner, and the truck was dirty and had never been detailed even though it had sat on the lot for over 2 months. I brought these issues up to Jeff and he said that if I bought the truck he would fix them. I requested that since he already had the vehicle to do the repairs and then I would come back and purchase the truck. About one week went by and I never heard back from Jeff. I went back and found that the Excursion was in the same condition I had left it in. I brought this to Jeff's attention. Jeff said that he was not sure what I had wanted repaired and that he would take care of it. About another week went by and I was contacted by Mr. "Garcia", a sales representative from M & F Auto who stated that the Excursion was ready. I went back and found that the Excursion was detailed but the issues I advised them about were still not repaired. The trailer wiring harness was now held up by a plastic wire tie and the head liner was still sagging. Mr. Garcia said that they were still uncertain of what repairs I was talking about. Since the last visit the Excursion sold and I was not given the opportunity to purchase the vehicle. Since the mechanical shop is located on the property and M & F Auto offers a 1,000 mile warranty post sale I thought this was an absolute lack of customer appreciation. Buyer Beware!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Hey Jude!

    We appreciate the great customer service and polite and friendly approach by Jude Laris. We also liked the professional and friendly approach of t...


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    We appreciate the great customer service and polite and friendly approach by Jude Laris. We also liked the professional and friendly approach of the other staff members we encountered. As a repeat customer, I think M&F a great locally owned business to buy a pre-owned vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mr. Jude Lanis

    I would to express how professional and courteous Jude was in my Auto purchase. He was able to secure me the best deal possible. He made the extra...

    Dealer Response

    Richard, thank you for your kind words. We look forward to doing business with you in the future as well.


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    I would to express how professional and courteous Jude was in my Auto purchase. He was able to secure me the best deal possible. He made the extra effort to put me in the vehicle of my choice. I look forward to doing business with Jude in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for your kind words. We look forward to doing business with you in the future as well.


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  • Awesome experience

    They did whatever they could to help me and I walked out a happy costumer!

    Dealer Response

    Alisha, thank you for your kind words. We appreciate your business.


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    They did whatever they could to help me and I walked out a happy costumer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alisha, thank you for your kind words. We appreciate your business.


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  • Unhappy Purchase

    I purchased a used car and a week after the car would not start, I had to call a tow company. I took it back to dealer and they said they repaire...

    Dealer Response

    Hi, I'm sorry that your having issues with the vehicle we sold you. Our ultimate goal is to provide great customer service and sell you a quality ...


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    I purchased a used car and a week after the car would not start, I had to call a tow company. I took it back to dealer and they said they repaired it and the same day the car would not start again. The sales manager told me I could not take car back but to bring it back again and they would look at it. I live out of town and am very unhappy with purchase and the way they handled this circumstance. I may have to get an attorney if they do nothing about this dilemma. Think twice before you purchase from this place. Bad service and quality of vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi, I'm sorry that your having issues with the vehicle we sold you. Our ultimate goal is to provide great customer service and sell you a quality vehicle. I would like the opportunity to help resolve the issue your having. Please call me. Thanks for your business. Sean Riley 813-495-2632


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  • Awesome!

    I had an awesome experience with M n F Auto! They did what they had to, to make sure i left a satisfied customer!

    Dealer Response

    Thanks for your kind words Alisha. We appreciate your business. Thank you


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    I had an awesome experience with M n F Auto! They did what they had to, to make sure i left a satisfied customer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind words Alisha. We appreciate your business. Thank you


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  • Super Service

    I just purchased a used truck from Jude and Chris at the Coors location. We agreed on a price for the truck and my trade in. When we got to the fi...


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    I just purchased a used truck from Jude and Chris at the Coors location. We agreed on a price for the truck and my trade in. When we got to the final hour of the deal. An honest mistake was made that put the deal in jeopardy of not going though. We had made a good faith deal but the financing was in question. I was disappointed and ready to walk away without the truck. Jude and Chris crunched the numbers and made the deal happen. Could not ask for better customer service!! This is the second vehicle I have purchased from M&F and I am sure it is not the last. Would recommend M&F to my closet of friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Unhappy

    So I called 5 times to enquire about a vehicle, every single person told me the exact same thing "let me find out about the vehicle and I'll call ...


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    So I called 5 times to enquire about a vehicle, every single person told me the exact same thing "let me find out about the vehicle and I'll call you right back" but nobody ever called me back. After 5 calls over 2 weeks I finally talked to Cris, who was pretty awesome, called me right back, sent me pictures of the vehicle and gave me a price. Before I could get down to the dealership to test drive they sold the vehicle. Now I understand it's a first come first serve business but I was calling about the vehicle for 2 weeks with financing already in order the vehicle sold just hours after I got the info I had been after for 2 weeks.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Go see Jude if ur looking to buy a car he's great

    Jude is a great guy he is very personable and he's not like those pushy salesmen that bug and most important of all he works for the customer! Tha...


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    Jude is a great guy he is very personable and he's not like those pushy salesmen that bug and most important of all he works for the customer! Thank you Jude

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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