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Reviews

Average Ratings

5.0
28 lifetime reviews.
  • A Fair Deal Without a Lot of Hassle

    My wife and I just purchased our third car from Volkswagen of Cedar Rapids. We worked with Alan Makabi and Evan Farfarus. Both were knowledgable, ...

    Dealer Response

    Doug and Mary- It our pleasure to have you as part of the Vw family. Thank you for the kind words and we look forward to assisting you in the fut...


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    My wife and I just purchased our third car from Volkswagen of Cedar Rapids. We worked with Alan Makabi and Evan Farfarus. Both were knowledgable, hard working but not high pressure. That means a lot to us. Also, every time we bought a new car we had an old one as a trade-in and every time they gave us a fair price for the trade in the first time - we didn’t have to haggle to get what our trade-in was worth. Some of the other dealers in CR really make you fight to get a fair deal. Overall a really good dealership that I have recommended to both my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Doug and Mary- It our pleasure to have you as part of the Vw family. Thank you for the kind words and we look forward to assisting you in the future. Enjoy your Beetles....


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  • replacement key

    I came in there with a problem. someone had stolen my key. the key replacement was pricey. so I had thought. but these men took the absolute above...


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    I came in there with a problem. someone had stolen my key. the key replacement was pricey. so I had thought. but these men took the absolute above and beyond care for me. I cant say anything bad ever about Mc Graths ! I bought a Harley last year from the power sports dept. and no complaints.. these ppl went out of there way to help me. I'll definatley buy another vehicle and or take mine in again.. I love you guys. thank you sooo much. you made a poor girl rich today with kindness and great service. THANK YOU TYLER .. BRETT.. JUSTIN.... you all rock in the parts dept.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • That was fun, Jim Scanlon!

    After about four weeks of uber-shopping in person and on the 'net, and nearly writing a check for a Fusion, I decided I'd better drive the 80 mile...


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    After about four weeks of uber-shopping in person and on the 'net, and nearly writing a check for a Fusion, I decided I'd better drive the 80 miles to see if I still loved (and could afford) a Volkswagen. Jim Scanlon had the 3 cars I called about warmed up and ready to go last night (in the beautiful 15 degree weather). All things being equal, it was a really a tough choice because he did NOT pressure me on any of them--even though it was closing time. I wasn't intimidated when it came time to talk numbers, which surprised the heck out me. Phil the finance guru stuck around to calmly answer the boring money inquiries--thanks, Phil. It was so much serious fun, you HAVE to make a visit to see what's new AND old. Because I went alone, I will go back pick up my WorldAuto Certified Tornado Red GLI in a couple of days. Thanks again, Jim. I will see you soon!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Bad maintance department

    Maintance department is terrible, you always have to second guess there work. We have been going there a little over a year and we have had nothin...


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    Maintance department is terrible, you always have to second guess there work. We have been going there a little over a year and we have had nothing but trouble! I do not recommend this maintance department at all not even for a oil change! I've never been happy every time I leave never happy! First this all started when we had a diesel smell coming into our car it took them four trips to figure it out and they didn't even figure it out it was my brother who told me what it was and then I had to tell them! Just ridiculous! Bad service department. Many more incidents I could go on!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great people to deal with

    We drove three hours to check out a car that was traded in there that we saw online. They held the car for five days for us to make the trip. When...

    Dealer Response

    Thank you again for your business and making thee drive from MN. We look forward to helping your family on the next vehicle.


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    We drove three hours to check out a car that was traded in there that we saw online. They held the car for five days for us to make the trip. When we arrived it was raining and they had the car parked under the overhang so we wouldn't get too wet while looking around at the exterior. They were super patient and accommodating with our rambunctious two year old running around after the long drive. I would drive three hours again to purchase another car from them in the future!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you again for your business and making thee drive from MN. We look forward to helping your family on the next vehicle.


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  • Not Pleased

    During replacement of flow sensors for turbo, the air filter housing was broken. VW CR did not fix it and did not inform me of the damage, I disco...


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    During replacement of flow sensors for turbo, the air filter housing was broken. VW CR did not fix it and did not inform me of the damage, I discovered the damage several months later. A replacement part is $300+.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    We had a very good experience and a knowledgeable sales staff who was easy to work with


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    We had a very good experience and a knowledgeable sales staff who was easy to work with

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Place to buy a car

    This is a good place to purchase a vehicle. The VW staff was helpful and they were not too pushy. I am pleased with working with the staff of this...


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    This is a good place to purchase a vehicle. The VW staff was helpful and they were not too pushy. I am pleased with working with the staff of this VW store when looking for a new vehicle. I ill reccomend this dealership to others for sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sales representative

    The dealership was very nice but our experience with a sales rep left a very bad impression. This person was overly attentitive that made us uncom...


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    The dealership was very nice but our experience with a sales rep left a very bad impression. This person was overly attentitive that made us uncomfortable. This person got into our car we were trading in without permission and went through our stuff to put into the new vehicle. I thought this was very inappropriate. This sales rep also kept separating us which also made us unhappy with the experience. I'm sure this does not speak for all sales reps but I wouldn't reccomend this person to anyone else.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used truck

    Martin sold me a '07 Dodge Ram that I am very happy with. He was easy going and we made the deal quick. Bonus was they filled the gas tank.


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    Martin sold me a '07 Dodge Ram that I am very happy with. He was easy going and we made the deal quick. Bonus was they filled the gas tank.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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