Lighthouse Auto Sales

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 2, 2018

    Better yet, don’t go at all! You’ll get a story of how he’s a car guy and everything he does to make the car road-worthy. Don’t believe a word of it -... he’s the prototypical shady, lying used car guy. Thought I’d found a good one, at first - nope. Could not be more disappointed.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 6, 2013

    I was looking for a particular car that was no longer being made and all I was finding was beat up former rentals. Neil took extra care to find the colors... and model years I asked for. We agreed on one that was a great deal and he had it shipped in from Oakland CA. The cost was still very reasonable. When the car arrived it was in close to perfect condition. It's a 2010 Mitsubishi Eclipse Spyder Convertible with only 13,000 miles on it. Neil also bought my 2005 Toyota Rav4 for a good price. Neil Spencer has something rare in the used car business; integrity.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • August 27, 2012

    The used cars at this location are in excellent condition and the entire buying experience was the easiest and most convenient that I've ever had. I would... recommend Lighthouse to everyone! C.F.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Connie, I know you're going to love the BMW you bought. Having averaged just over 7,000 miles per year, it was a perfect fit for the quality of car...s we try to carry. Frankly, we say "pass" on way more cars than we accept, but this car was a trade-in to us that looked and ran great, and had a strong maintenance history. So we gave it our usual mechanical and cosmetic reconditioning to get it to our high level of standards. Now we're working on getting your two trade-ins serviced and ready to sell to their next happy owners!

  • 5.0 out of 5
    December 31, 2012

    This was my first car shopping experience. After 10 years with my very first car, it was time to replace it. Although many talk about car shopping as... a dreadful process, I found it to be painless and educational. Neil was great about listening to my wants and needs, finding out what was most important to me in a vehicle, and sharing his knowledge and advice. Ultimately, I decided what car I was most interested in and he found it for me. The car was inspected thoroughly and looked like new when I got it. Neil was incredibly flexible when it comes to scheduling and helped me get the car in a timely manner. Lighthouse Auto was a pleasure to do business with, and I recommend them to anyone and everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2012

    Niel was very easy to work with. He makes it clear that cars are his passion not just a means to an end. The price was excellent. I would definitely shop... here again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2012

    It was so refreshing to work with Neil - honest, no pushy sales tactics, went out of his way to make the purchasing expierience a breeze. Unlike any dealer... we came across. The car was beautiful and in perfect condition. He takes pride in his vehicles and truly wants his customers to be satisfied. Next time we are looking for a used vehicle this will be the first place we come to. Highly recommended! Thanks Neil!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Rachel. When we first met, you commented that my Forester was the best one you had seen up to that point but still had more to check out just to be... sure. I already knew mine was going to stand above the competition but was totally comfortable letting you figure it out for yourself! After looking at them all and deciding mine was still the best by your estimation, you requested to have your trusted mechanic do a pre-purchase inspection (something I strongly encourage everyone to do). He gave it his "two thumbs up", we were able to secure great financing terms for you, and you're now navigating around Green Dirt Farm with all the ground clearance you were seeking. Thanks for the gift of sheep cheese! Neil

  • 5.0 out of 5
    October 19, 2012

    My husabnd and I had been searching for years for the perfect "fun" jeep to have as a third car. We had been keeping an eye on Lighthouse Auto Sales website... and could not resist this pretty blue jeep. I was worried that the phots on the website were too good to be true, but they matched the real thing perfectly - the jeep was a beauty! Neil was so easy to work with and made the whole car buying experience a piece of cake. We will absolutely come back to him again and tell our friends and family. Thank you Neil and Robert!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Tiffany and Anthony. Wranglers are one of my favorite vehicles to keep in stock as most buyers for them are not just looking for a "meat and potat...oes" car to get them from Point A to Point B. We often get cars with really low miles (your Jeep averaged just 4,000 miles a year while the national average is 15,000) and I'm glad this one went to someone who will love and appreciate it! Neil

  • 5.0 out of 5
    October 18, 2012

    Neil: Was very helpful in the purchasing process both on the type of car as well as financing. Made it very easy to get the car I wanted and in the time... frame I needed it. Would recommend him highly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Keith. After leasing your last few cars through your business, I know you realized it wasn't the most cost effective way to own a car and I'm gl...ad we were able to get you into a current model year vehicle and saved $thousands over new. Enjoy your new Sorento; I know you'll love the added room to get your bicycle into! Neil

  • 5.0 out of 5
    September 24, 2012

    Saved over 2000 dollars from another dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2012

    I called Lighthouswe Auto and spoke with the owner Neil. I met Neil at his unique sales lot which is all vehicles inside. Neil gave me a good price on... what I feel is a very nice car and had financing available. The only thing I found wrong was the car needs new front struts, but again he is helping with the cost. Thanks Neil, I will come to you again and send others. Clarence

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Clarence, I hope you, your wife, and your grandkids are enjoying driving around with the top down! After 30 years of buying and selling cars I stil...l think cars are FUN. That's why I carry a larger percentage of "fun" cars than most dealers, cars like convertibles, Jeep Wranglers, sports cars (with manual transmissions), etc. There's nothing like driving a fun car to relieve stress and put a smile on your face, right? (my wife agrees, she drives a Beetle convertible). Neil

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