Subaru Of Kennesaw

DO NOT USE This Dealership! I had lights go off on my dashboard and I was away from home at the time. This was the nearest dealer to go to for service as I live 2 hours away and I was concerned for safety to drive. First their diagnostic fee is OUTRAGEOUS at $189. They gave me a long list of parts needed and I was told about a problem that they said would need a day to a day and a half to repair. Parts would be $1000 and labor would be over $4000. Thank goodness I have a father/son business near me that has previously worked on my Forester. They said not only DID I NOT have the problem that was described to me but that I was completely lied to about what needed to be done and how, and that only one of the parts they described were needed. My local mechanic said their fee for the correct issue repair with parts and labor would be $895. What a scam from Subaru of Kennesaw!!! PLEASE save your money and go somewhere else. There are honest, trained mechanics out there that can help you. How disappointing to be lied to and so blatantly. To think that I could have gone into debt over this. If I could rate them zero stars I would. Lesson learned.

I highly recommend this dealership and our salesperson, Ralph Kurland. We really appreciated his no-nonsense approach. He listened to what we wanted and conducted the deal accordingly. No high pressure tactics were employed -- nor were any "extras" pushed on us that we didn't want. We honestly feel that it was the very best car purchasing experience we have ever had, and we have had quite a few in our lives. The Subaru of Kennesaw team all worked together to put together a great experience for us. We are beyond pleased.

John was a pleasure to work with. We started the process online and despite the unique circumstances presented when dealing with an inherited vehicle, we were able to get my new Outback ordered with all the options I wanted with no issues. John's knowledge of the product line was evident in our interactions and he was a pleasure to deal with.

Very efficient. John Melchior was a huge help. Very knowledgeable and helpful. Would recommend the dealership and John highly.

It was great working with you, I highly appreciated your honestly and ease to work with.

Colin was wonderful to work with! He was very patient, kind, and knowledgeable. He even left an "unexpected note" for us to find during our travels. I would recommend Colin and Subaru of Kennesaw to everyone!

Colin was absolutely a dream to work with! I have leased and purchased over 4 Subarus now. Coin is not only very personable but helped the whole transaction go so smoothly . He’s very customer oriented, answering all my questions. If you’re looking for a Subaru, go find Colin. You won’t be disappointed!

Colin made the whole process easy! Most of the deal was handled via text and everything was done as promised. Great service and never pushy.

We had a very positive experience with all the staff at Subaru of Kennesaw. Specially with Ralph Kurland as we worked with him to obtain our budget goal and features we wanted in a vehicle. At no point did we feel pressure to make an ill advised purchase and this kept us coming back. We started working with Ralph on Friday afternoon and by Saturday afternoon we had closed on a deal that we felt met our budget and vehicle needs. Ralph was personable and professional, this is not always easy to achieve. As women buying a vehicle at no point did he dumb down his explanation which was inclusive of mechanical as well as features of the vehicle. As we closed on the sale, Bill explained all the options to us for extended warranties and he did so in such a way that we did not want to get up and run away as is typical of this experience. We felt like we received well thought out recommendations and felt confident choosing our options. Thank you Bill. We would certainly recommend Ralph and Subaru of Kennesaw to friends and family.

very nice, clean, and organized dealership. friendly and accommodating staff . nick, mike and richard were all great !