Reviews

Average Ratings

4.2
181 lifetime reviews. Includes reviews of Mike Shaw Toyota from DealerRater.com
  • Excellent Service

    Everything. GM, salesman, and finance were all excellent as usually. This is the 5th vehicle I've purchased there in the last 5 or so years. I'...

    Dealer Response

    Hi Jeffrey! Thanks for writing this feedback and for the referrals! Congrats on your fifth purchase and we look forward to working with you, your ...


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    Everything. GM, salesman, and finance were all excellent as usually. This is the 5th vehicle I've purchased there in the last 5 or so years. I've also referred numerous family members and clients to them for vehicles, all of whom received excellent service. I feel like I'm treated like a VIP.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jeffrey! Thanks for writing this feedback and for the referrals! Congrats on your fifth purchase and we look forward to working with you, your family, and your friends in the future. JR Batchelor | Customer Relations Manager | jrbatchelor@mikeshawtoyota.net | (361) 866-3250


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  • Amazing experience
    September 16, 2017

    Mister Jeff Stone went above and beyond to help us we are truly amazed at the exceptional customer service we received job well done Jeff we will ...


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    Mister Jeff Stone went above and beyond to help us we are truly amazed at the exceptional customer service we received job well done Jeff we will definitely recommend Mike Shaw Toyota to all family and friends. Sincerely, The Jones'

    Does recommend this dealer

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  • Failure to launch
    August 29, 2017

    I wanted to get a quote to get some work done on my vehicle and the manager sent me an email stating that they are all about service and being her...


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    I wanted to get a quote to get some work done on my vehicle and the manager sent me an email stating that they are all about service and being here for me. That was a lie as they never answered my email or text for information. I will just take my business to a different dealer instead who wants my business.

    Does not recommend this dealer
    Came in for service or repair

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  • Worst customer service ever

    Bought a new Sequoia at the end of March 2017. Got it home and found a small cover missing from GPS I dash system. I have called 4 times, been by ...


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    Bought a new Sequoia at the end of March 2017. Got it home and found a small cover missing from GPS I dash system. I have called 4 times, been by once and can't even get a call back. Please consider customer service before buying a vehicle from this dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • owner

    It was a truly an exceptional experience. I have told all my friends to visit your dealorship. BRANDON GARIS was my sales rep.


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    It was a truly an exceptional experience. I have told all my friends to visit your dealorship. BRANDON GARIS was my sales rep.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome service, very attentive salesman!
    April 21, 2017

    Greg Martinez was phenomenal assisting me in finding the right vehicle for me. He listened to my needs and got me EXACTLY what I wanted! Thanks G...


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    Greg Martinez was phenomenal assisting me in finding the right vehicle for me. He listened to my needs and got me EXACTLY what I wanted! Thanks Greg!

    Does recommend this dealer

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  • Takes care of their customers!

    Not going into detailsome, but they take great care of the customer the service department works with you and makes sure to get it right. Thank yo...


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    Not going into detailsome, but they take great care of the customer the service department works with you and makes sure to get it right. Thank you for looking out for your customers.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Customer Care
    January 28, 2017

    I wanted to let all my Veteran families know that that Mike Shaw Toyota took car of me like family. I purchased a 2014 toyota highlander and the ...


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    I wanted to let all my Veteran families know that that Mike Shaw Toyota took car of me like family. I purchased a 2014 toyota highlander and the price was great but had some mechanical issues, I was very happy that Mr. Jeff Barlow and and his Toyota team took care of the problem. I was very very pleased with the end result. I was kept up to date with the work that was being done to my vehicle personally by Mr. Barlow. I highly recommend anyone to purchase from Mike Shaw, I have purchased two vehicles from them and my family and I are very pleased. I will continue to give them my business, Thank you Mr. Barlow and Mike Shaw Toyota. The Soto Family Juan A Soto U.S. Army (Retired)

    Does recommend this dealer
    Came in for service or repair

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  • Third car I buy !
    September 28, 2016

    This is my third car I buy at this dealer from the same sales representative . I live in San Antonio and I drive all the way to mike Shaw just bec...


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    This is my third car I buy at this dealer from the same sales representative . I live in San Antonio and I drive all the way to mike Shaw just because they treat you with respect and honesty. Great people and great deals . I would recommend anybody this dealer is worth the drive 👍

    Does recommend this dealer

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  • review

    Michael McDonald done a good job .in sales and answering questions and doing his best to meet my needs to find the pickup i wanted....... upon hi...


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    Michael McDonald done a good job .in sales and answering questions and doing his best to meet my needs to find the pickup i wanted....... upon his service he was appreciated

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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