New 888-460-9386 Dealer Website
Used 888-459-5127 Email Dealer
Service 888-464-2078

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 119 reviews
  • Best customer service

    I get my regular service done here. This time I asked about a noise I've been hearing. They found it and it turns out to be a major repair. They t...


    Show Full Review

    I get my regular service done here. This time I asked about a noise I've been hearing. They found it and it turns out to be a major repair. They took me in the shop to explain the problem with 4 broken mounts. Within days an adjuster came out and it got covered under my 100k mile warranty. Saved me a few thousand dollars in repairs. There was constant communication and they were accomodating to my schedule trying to get to the dealer.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mrs Lynn W Bazzle

    Andy Dubose was our salesman and he made our time at Stokes less stressful, and with the awesome help of the finance department, we bought TWO new...


    Show Full Review

    Andy Dubose was our salesman and he made our time at Stokes less stressful, and with the awesome help of the finance department, we bought TWO new cars! We have bought several cars from this dealership and it gets better each time. Thanks to Andy, Mike Mazell, and everyone who worked so hard to make this possible. Hope to see a lot more of everyone!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing experience e

    Andy Dubose helped me made sure i had the better deal and made me feel comfortable on the test drive


    Show Full Review

    Andy Dubose helped me made sure i had the better deal and made me feel comfortable on the test drive

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very Happy With My New Purchase

    My husband and I recently came in to look at the new Jetta. The entire process was great. Andy was great in having us explore all options availabl...


    Show Full Review

    My husband and I recently came in to look at the new Jetta. The entire process was great. Andy was great in having us explore all options available. Andy and Tumpie were both great on getting us a good deal!!! We are very satisfied with our new 2016 Jetta Sport!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2015 GTI Review

    I bought my 2015 GTI from Kris a little over a year ago and I couldn't be happier. The buying process was super easy, got me the payments I wanted...


    Show Full Review

    I bought my 2015 GTI from Kris a little over a year ago and I couldn't be happier. The buying process was super easy, got me the payments I wanted and he kept me entertained the whole time I was at his desk. Always kept the conversation going and there was never a dull moment! Best salesman on the team!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I have 2 word KRIS MACK

    Very professional, knowledgeable and kind. If you need a car see this guy farts.


    Show Full Review

    Very professional, knowledgeable and kind. If you need a car see this guy farts.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • A Great Place to Invest

    My experience was very nice. There was no pressure to buy, a very knowledgable salesman (Kris Mack), and the process of buying was very easy. Wh...


    Show Full Review

    My experience was very nice. There was no pressure to buy, a very knowledgable salesman (Kris Mack), and the process of buying was very easy. When bringing my vehicle in for routine services the staff is very professional and efficient. I honestly can not complain about the services offered at this establishment. Stokes VW is a great place to buy and maintain a vehicle.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great customer service!

    I was in the market for a new Volkswagen and the employees, I dealt specifically with Kris Mack, were able to answer all of my questions. He guide...


    Show Full Review

    I was in the market for a new Volkswagen and the employees, I dealt specifically with Kris Mack, were able to answer all of my questions. He guided me toward the model that suited me best and was polite and friendly throughout the process as well as very knowledgable. I left the facility with a new Jetta at a solid price and was completely impressed with the car buying experience. Will be coming back to this dealer for my next purchase as well!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Kris Mack

    I wanted a newer car, Kris made it happen. His enthusiasm for the VW brand made buying fun and his knowledge about the cars made me feel confident...


    Show Full Review

    I wanted a newer car, Kris made it happen. His enthusiasm for the VW brand made buying fun and his knowledge about the cars made me feel confident I was getting what I wanted. He did absolutely everything he could to get me the best deal possible. Go see Kris, you won't be disappointed!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ask for Kris Mack!

    I recently bought a new Passat and found Kris to be exceptionally knowledgable on the brand. He was very helpful without being pushy. The pricing ...


    Show Full Review

    I recently bought a new Passat and found Kris to be exceptionally knowledgable on the brand. He was very helpful without being pushy. The pricing was extremely competitive with the dealers I was cross-shopping and I love my new Passat. Great buy!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review