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Taylor's Auto Max

(3,128 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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Very helpful. They went to bat with loan agency to get a...

Very helpful. They went to bat with loan agency to get a better finance rate. Saved quite a bit of money going from 9% apr to 3.5%. Walked in not planning to buy a car, walked out satisfied. Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was great to work with and was super awesome about making...

Was great to work with and was super awesome about making it work for me and getting the loan. Would recommend to friends and family. Thanks for all your guys help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tom was very professional and helpful when I needed to...

Tom was very professional and helpful when I needed to trade in my car for something bigger. All of my questions were answered and I was able to get the transaction completed that same day: which was great because I live out of town. It was a good experience and I love my GMC Terrain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No pressure sales, lots of options.

I was looking for something reliable for my teenagers and immediately James found me something in my price range and perfect for the situation. I live out of state and everything was taken care of efficiently and without any hassles. In state or out of state, Taylors and James Winters are the way to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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we went to taylors to purchase a new, used vehicle since...

we went to taylors to purchase a new, used vehicle since Moms van was totaled after being in accident. We met Gary first and walked around the lot with him one day and looked at vehicles, he was very friendly and knowledable, when we went back to test drive Gary introduced us to James and they had a list of vehicles we would like, we viewed them online first and then test drove the dodge journey, even with my 10 month old daughter along for the ride, mom loved it right away so started the process of buying. James was very friendly, funny, and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ron was awesome to work with! We have bought our last 7...

Ron was awesome to work with! We have bought our last 7 vehicles from here and he was by far the most friendly and best to work with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience with Tom and Trent. Very friendly and...

Great experience with Tom and Trent. Very friendly and not pushy which was greatly appreciated! My only complaint was with the loan officer who was extremely pushy and rude. Overall great experience and very appreciative of Tom and Trent! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

James Winters was very friendly and very helpful in the...

James Winters was very friendly and very helpful in the purchace of my pickup, I am very thankful for all of his help. The financing was also a big plus in my purchace. I would recomend any and all of my family and friends to deal with James in the purchace of a vechicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!!! I was hesitant to try my car search...

Great experience!!! I was hesitant to try my car search here but a friend recommended them and I'm so glad I did! Right off the bat, Matt was there to see if I needed any help. He happily gave me space when I wanted to look around on my own. When I was ready for help, he was standing outside the main entrance so it was easy to find him. He was never pushy and patiently helpful as I test drove a couple vehicles since I was unsure of exactly what I wanted. I felt I could've test drove all of them and he would've happily obliged. The purchasing process is never fun but the whole team was very friendly and I could tell they cared about their customers. They made it very clear my business was appreciated and I will be sure to pass my superb satisfaction on to my friends and co-workers. Thanks again, Matt, for the best car buying experience I've ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was at Taylor's getting the oil changed in one of...

I was at Taylor's getting the oil changed in one of my cars. While waiting I visited with Mr. Taylor and when he found out that I had a 1997 pickup with very low mileage, he asked me if I would bring it in so that he could see it. I had been considering selling it as I no longer had any use for it. Due to sentimental reasons I was still hesitant to let it go. In the meantime I decided to take part in their Fall selling campaign and test drive a car for a chance to win some money. Matt Brinson volunteered to accompany me. While testing the car I told him that I also would want to trade an Oldsmobile that I had as well as the pickup. He indicated that he thought that it might be possible. He immediately started to make arrangements to have me bring in the pickup to have it appraised and after having that done. I discussed the possible value with Mr. Taylor and found that we were close on the pickup. Matt then helped me get the car there for appraisal and again we came close on our figures. I explained my financial position to them and they improved the deal to my satisfaction. During the arrangements Matt was there doing his job to make things go as smoothly as possible. I have purchased quite a few cars and trucks from dealers and have never had as non-confrontational dealings as with Taylor's. It was a real pleasure to do business with these folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.