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Reviews

Average Ratings

4.9
64 lifetime reviews.
  • Service work

    I went in for an oil change, tire rotation and balance. I was told it would take about 1.5 hours and it took an hour and 23 minutes. I like it whe...


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    I went in for an oil change, tire rotation and balance. I was told it would take about 1.5 hours and it took an hour and 23 minutes. I like it when things actually happen the way you're told they will. I'll definitely go back.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Focus

    There were a few issues but everything was handled well.

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Jerrold! We try to provide all of our guests with a great atmosphere and world-cla...


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    There were a few issues but everything was handled well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Jerrold! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • Great Service

    This was a great customer service visit. Scheduling was changed due to being ill, when rescheduling there were some communication issues (messages...

    Dealer Response

    We appreciate your recommendation of our dealership, Melissa! Thanks again for your business! Take care!


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    This was a great customer service visit. Scheduling was changed due to being ill, when rescheduling there were some communication issues (messages being returned). However, William took care of my reschedule and was completely professional and understanding. Thanks for your commitment to great service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation of our dealership, Melissa! Thanks again for your business! Take care!


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  • Good service

    Good experience had service done. friendly prompt. Will be back.

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Randy. Thank you again for choosing Jones Fo...


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    Good experience had service done. friendly prompt. Will be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Randy. Thank you again for choosing Jones Ford Verde Valley, and we hope to see you again soon!


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  • Maintenance of vehicle

    Performed my maintenance in a timely manner. Back in Portage, Mi. it doesn't cost as much for an oil change and tire rotation.


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    Performed my maintenance in a timely manner. Back in Portage, Mi. it doesn't cost as much for an oil change and tire rotation.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Jones Ford

    Friendly, efficient, professional, knowledgeable, down to earth.


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    Friendly, efficient, professional, knowledgeable, down to earth.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very happy

    Friendly service department. Organized, so clean, fast and efficient service. Best experience getting my car serviced and buying tires that I h...


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    Friendly service department. Organized, so clean, fast and efficient service. Best experience getting my car serviced and buying tires that I have ever had.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Visit

    Your service department was great to work with !! Once problem was figured out, they prompt and thorough.


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    Your service department was great to work with !! Once problem was figured out, they prompt and thorough.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Customer service

    Your staff was responsive and courteous, and the work was performed promptly, as promised.


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    Your staff was responsive and courteous, and the work was performed promptly, as promised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2006 mustang

    Will was great they fixed my brakes and did a 31 pt inspection and oil change....i will use them again....


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    Will was great they fixed my brakes and did a 31 pt inspection and oil change....i will use them again....

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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