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Reviews

Average Ratings

5.0
Average based on 53 reviews
  • ACE Motorhome Tow Package Works!

    Great job by Joe on resetting the transmission of my new ACE Motor Home. The tow package did not work and Ford sent out a technical bulletin to f...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Mike! We look forward to your next visit!


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    Great job by Joe on resetting the transmission of my new ACE Motor Home. The tow package did not work and Ford sent out a technical bulletin to fix it. Joe was professional and personable and just primo to work with. Jones has taken care of warranty checks on our Ford Fusion in the past and have been great to work with. Our satisfaction continues.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Mike! We look forward to your next visit!


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  • Excellent service center

    Excellent service center.......................................


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    Excellent service center.......................................

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil Change

    Got right in, no long wait time. Everyone was very friendly and professional.


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    Got right in, no long wait time. Everyone was very friendly and professional.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • not sure what this is

    very helpful in a short time period. brakes were bad. very friendly. made it seem that I was important

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Michael! At Jones Ford Verde Valley, we value...


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    very helpful in a short time period. brakes were bad. very friendly. made it seem that I was important

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Michael! At Jones Ford Verde Valley, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Jerry

    Excellent and the vehicle looked super after they washed it.


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    Excellent and the vehicle looked super after they washed it.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing experience!

    My car broke down, while I was on vacation in the middle of a city I'm not familiar with. I had to have it towed to the Jones Ford Lincoln dealers...


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    My car broke down, while I was on vacation in the middle of a city I'm not familiar with. I had to have it towed to the Jones Ford Lincoln dealership and it was on a day that was the absolute most inconvenient time for my car to break down. Despite all these variables, my experience with your dealership was second to none. William and the rest of the staff in the service center were some of the most cordial, patient, and competent people I have ever dealt with. Many times when dealing with car issues, I am mistreated because I am a woman. William was so wonderful during the entire experience and I applaud you for your phenomenal hiring and training practices!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Oil change & multipoint

    In at 8:00am, out at 9:15, as promised. The truck was washed even!


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    In at 8:00am, out at 9:15, as promised. The truck was washed even!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car repair/ recall

    Fixed the door latches washed the car and even gave me a ride home and picked me up when the car was done.


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    Fixed the door latches washed the car and even gave me a ride home and picked me up when the car was done.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great dealer

    All the people were great and got a good deal. Everything went smooth

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Douglas! Thank you so much for choosing Jones Ford Verde Valley as your first cho...


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    All the people were great and got a good deal. Everything went smooth

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Douglas! Thank you so much for choosing Jones Ford Verde Valley as your first choice for service!


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  • Great dealer

    All the people were great and got a good deal. Everything went smooth


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    All the people were great and got a good deal. Everything went smooth

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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