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Reviews

Average Ratings

4.0
53 lifetime reviews.
  • selling a car

    I went to Honda to sell my car. Salesman Clint Byrd greeted us just outside the door. He was very courteous and helpful throughout this entire exp...


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    I went to Honda to sell my car. Salesman Clint Byrd greeted us just outside the door. He was very courteous and helpful throughout this entire experience. His customer service was exemplary. I would highly recommend Clint to family and friends who may be interested in purchasing a Honda. And when I return to Honda in the future, I would gladly give my business to Clint.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Didn't feel welcome!!! Or like we were good enough

    We were going to purchase a vehicle its completely hot and never offered some water or even go inside for a bit. We felt rushed so we got a 45 min...


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    We were going to purchase a vehicle its completely hot and never offered some water or even go inside for a bit. We felt rushed so we got a 45 min test drive and went to bob Richards dodge and got a better car for a cheaper price and offered us water and other amenities. I brought the Honda back and JASON at Honda of AIKEN was completely rude and asked what car we found I told him he said ok bye and walked away. We will want another car down the road and won't consider HONDA OF AIKEN for our next car.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Very impressed

    I was in need of a car in a hurry. My old car was running hot and had a slipping transmission. I went to them and they helped me. They were very p...

    Dealer Response

    Thank you so much choosing Honda Cars of Aiken for your vehicle needs. I am so glad that we were able to take a negative experience and turn it i...


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    I was in need of a car in a hurry. My old car was running hot and had a slipping transmission. I went to them and they helped me. They were very patient with me and worked with me in a favorable way since I was very upset when I arrived. My customer service person, YD, was very helpful and down to earth. No haggling or harsh negotiations were needed in the purchase of a 2014 Civic LX. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much choosing Honda Cars of Aiken for your vehicle needs. I am so glad that we were able to take a negative experience and turn it into a positive one. It sounds like you found the perfect vehicle. If you ever need anything from us in the future, please do not hesitate to reach out. We, at Honda Cars of Aiken, are a huge family and we hope that our customers feel as though they are part of that family.


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  • The most pleasant car buying experience in my life

    First of all, I hate the process of buying a car. But my husband Archie and I went to purchase a new CRV at yalls dealership, and our salesman, Ma...

    Dealer Response

    Mrs. Barkley, Thank you so much for the great compliment. The fact that Matt was able to take what has historically been a disliked process for ...


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    First of all, I hate the process of buying a car. But my husband Archie and I went to purchase a new CRV at yalls dealership, and our salesman, Matt Scott, made it one of the most enjoyable experiences possible. He looked professional (some of the other salesmen looked rather sloppy. Ties un done, shirts untucked etc) Bur Matt greeted us out front as found the exact car that we wanted. By the end of the process I felt like we had gotton to know each other so well, that instead of a handshake I gave him a big ole hug. He made it fun for us and it's the most fun I've had in a while . So go ro Honda in Aiken and ask for Matt!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mrs. Barkley, Thank you so much for the great compliment. The fact that Matt was able to take what has historically been a disliked process for you and turn it into such a fun experience speaks volumes for him. We sincerely hope that you will not be a stranger. At Honda Cars of Aiken we believe that car buying, servicing, and parts purchasing should all be fun experiences. Thank you so much, both of you, for choosing us to help turn your auto experience around.


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  • Purchasing a new car.

    My husband and I were very pleased to be able to negotiate a fair deal on buying a new car and trade-in on our old cars. Clint Byrd of Honda Cars...

    Dealer Response

    Ms. Kathie, Thank you so much for the kind review. Clint is an amazing asset to the Honda Cars of Aiken team. Thank you for taking the time to ...


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    My husband and I were very pleased to be able to negotiate a fair deal on buying a new car and trade-in on our old cars. Clint Byrd of Honda Cars of Aiken was professional, knowledgeable, helpful, courteous and answered all of our questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ms. Kathie, Thank you so much for the kind review. Clint is an amazing asset to the Honda Cars of Aiken team. Thank you for taking the time to leave us this review and we sincerely hope that you will stop by and see us when you are nearby. Honda Cars of Aiken is a large family and we consider all of our customers, future, present, and past, as part of that family.


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  • De'Shon Taylor

    We worked with De'Shon on buying a new Honda Pilot Elite. Unfortunately the circumstances weren't just right for us to purchase the vehicle; howev...

    Dealer Response

    Thank you so much for taking the time to write this review. I am really sorry that the circumstances did not work out, but truly hope that when t...


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    We worked with De'Shon on buying a new Honda Pilot Elite. Unfortunately the circumstances weren't just right for us to purchase the vehicle; however, when we are ready to go back we will be requesting to speak with him.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write this review. I am really sorry that the circumstances did not work out, but truly hope that when the time is right you will come down and see us. We believe in treating everyone who walks in the front door as family...and that family deserves a positive, no hassle buying experience. Please do not be a stranger!


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  • Very poor service department

    Took my 2016 Honda Civic in for it's first (and complimentary) oil change on 11/15/16. With an appointment, total time was about an hour. The nex...


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    Took my 2016 Honda Civic in for it's first (and complimentary) oil change on 11/15/16. With an appointment, total time was about an hour. The next day I noticed 2 spots of oil in places where I had parked my car. I put the car on my ramps at home and removed the under-engine cover expecting to see that the mechanic had made a mess draining the oil and not wiped it down. No, worse. The drain plug was not even finger tight and oil was slowly dripping from the plug. Two calls to the service manager to complain, got the answering machine. Finally, after 3 hours he decided to call me and left a message on my machine to call him. I had already sent him an email so I had nothing left to say. I certainly do not want another "complimentary" oil change and will be doing it myself in the future. If this dealer cannot perform the simplest of tasks to a Honda, then I have my doubts about the hard stuff.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Service department

    Your service department will never lay eyes on my car again. After your servicing, my car would not start! Took it back and service writer said it...


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    Your service department will never lay eyes on my car again. After your servicing, my car would not start! Took it back and service writer said it wasn't their fault. He said it was my other mechanic's fault. I have only let honda cars of Aiken work on it.....until now. The service writer was very rude and hateful. He lost my business for your dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchased a used car.

    It took 35 minutes to convince the sales manager via my salesman of the amount of money I was willing to spend. The exterior cleanup was good exce...


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    It took 35 minutes to convince the sales manager via my salesman of the amount of money I was willing to spend. The exterior cleanup was good except for the front bumper which they did nothing to fix the crack. There was suppose to be a detail of the inside. Nothing. The inside of the windows were more streaked than before the detail job. I would not buy another car from this dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to buy a car !!

    Had wonderful customer service, found a great deal on a 2015. Clint Byrd was my salesman. Would highly recommend this dealership when looking for ...


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    Had wonderful customer service, found a great deal on a 2015. Clint Byrd was my salesman. Would highly recommend this dealership when looking for a new or used car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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