Auto Village of Lebanon

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36 lifetime reviews.

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  • 5.0 out of 5
    September 28, 2017

    You can’t find a nicer guy than Joe Ali. All the vehicles he had were nice and clean. I was torn between 2 vehicles and there was no pressure while I... debated what was right for me. He was such a pleasure to work with and I’ll definitely recommend Village Auto to anyone in search of a good used car or truck.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 29, 2017

    I brought once before and had a rebult tidle and the car diller ship didn't tell me and I lost so much money. Then I came to auto village and they were... so amazing they worked with me and my payments and were all very nice and I bought a beautiful dodge ram off them and couldn't be any happier. I now know where to go if I ever need another truck or car or anything. I would highly recommend them to all my friends and family and many more.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    June 14, 2017

    Mr. Joe Ali definitely made the process of buying my 1st car an easy and productive process. Not only was he always there for any questions I had, but... he also gave me different options with multiple things to help best suit me!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 25, 2017

    I want to than Mr. Joe Ali for one of the best car buying experiences that I have had. He made himself available to answer any questions I had, regarding... the various trucks that I looked at. But did not try to push any particular truck on me. After I decided which truck that I wanted, the actual sales process went very smoothly. Joe went over every piece of paper work, explaining as we went along exactly what each form was for, and made sure that I was in agreement with each one before moving on to the next. He was a professional in every since of the word. Thanks for a pleasant buying experience, and a great used truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 13, 2017

    Buying my car from Auto Village was not only an easy process, but an enjoyable one. The employees were very friendly. They weren't pushy at all, which... is what you would expect with a used car dealership. Highly recommended!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 21, 2017

    I was looking for a used car for my son. A friend suggested seeing Joe. We immediately saw the car he wanted. I have purchased many cars in my lifetime... and dealing with Joe was the easiest car purchase I have ever made. He was very informative, professional and very helpful in asking us questions about what we wanted in a car. I highly recommend Auto Village to anyone who is looking to purchase a used car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 29, 2017

    My cousin introduced me to Auto Village after I totaled my car. I was looking for a nice car so we stopped by Auto Village and he was showing us all the... cars in my price range. I saw the car that I eventually bought. I loved it. It had a Car Fax report and it drives like a dream. My cousin was right about the dealership and the people in it. He said he needed to clean it before I pick it up and I said, "why (it is already clean)". He took his time to introduce me to the insurance agent at Farm Bureau. Good people & good cars!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 20, 2017

    I recently was car shopping in my area, since not originally from here I was online looking for cars and saw a ford fusion on auto village website that... I just loved. So later that week me and my husband went to the car lot and seen it was there still. I was greeted very nicely and explained my situation to them and they were really nice and patient to help us in any way possible to get the car I wanted, did not feel pressured in any way, and they gave us our options and let us take the time that was needed to decide whether we would move forward with this car or not. Much to my surprise the car was definitely just as it was shown on the website. They also provided the car fax with out us even asking. I will say they are very honest and friendly. .they make you feel comfortable and let you decide you don't feel forced into anything. I love my car and have every reason to believe it will be owned by me for a long time. I feel if I had any questions I would be welcome to stop there at anytime and ask and get whatever help I need. Great people and cars. .if you need a good car I would definitely send you here. I know if I ever get anything else I would go there before anywhere else. We went to several others and was not treated no where near as good as they treated us here. Believe me we tried for months to get a newer car for our family and could tell the other car lots just don't care like these guys do. I met 3 people that worked here and every one of them treated us very kind. Good luck to anyone looking for a vehicle especially if you are shopping anywhere else. I enjoyed every minute with these people and wish all of you the same with your shopping experience! We got a better car then I would have ever thought we could do to our past credit history and now we are on our way to making our credit better!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 14, 2017

    I originally wrote a great review as I had a pleasant car buying experience. However, the week after I got the car the oil light came on with only 20%... life left and the brakes were squeaking. I took it in for an oil change and it needs new back breaks and a new battery. When I called to ask if maintenance was ever checked on this car to let him know what was going on, he just told me someone was trying to upsell me, blew me off, and rushed me off the phone. Very disappointed. Would not recommend.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are disheartened that KA is disappointed with us. We wish that she had the time to write the full version of the story about our conversation. It... sounds like she just bought the car a week ago. We tried to explain to KA that as a young buyer most dealerships or oil change facilities offer free car inspections. Their goal for these inspections is upselling (battery, air filters, tires, tune up, brake job, etc.). We advised her that if she had not had any problem starting the car from her purchase date in November 2016 and the time she called us in January 2017 then they were trying to upsell her. We are sorry that she feels like she was blown off. She called and left a message and we returned her call to discuss the problem that she stated. If we were trying to blow her off we would not have called her back. Most car dealers sell pre-owned cars strictly "AS IS". Auto Village offers a 3 month/5,000 mile powertrain warranty at no charge. This is far more than many other pre-owned dealers offer.

  • 5.0 out of 5
    January 5, 2017

    My experience with the dealership was good. I was not forced to buy a car immediately. I wasn't looked at as just a number or to make a profit. The dealer... will work with you. They try best to meet your car needs and what is suitable for you to afford. Everything the dealer tells you they can always back it up. It's family oriented. A very friendly staff. It has helped my credit score go up 100%.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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