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Reviews

Average Ratings

4.8
44 lifetime reviews.
  • miss.

    Although I didn't purchase my car yet they have been very attentive to my requests

    Dealer Response

    Thank you for sharing your experience with us, Laura! Our team works incredibly hard to exemplify our commitment to customer care and we're so tha...


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    Although I didn't purchase my car yet they have been very attentive to my requests

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Laura! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Steve Mudd - stevemudd@montgomery-chevrolet.com


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  • Best Dealer In Town

    I bought my first new truck there at Preston Hwy for my 20th birthday, in 1987. A brand new 1987 Chevy S-10, 4-speed. I kept it 13 years and put 3...

    Dealer Response

    Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If ther...


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    I bought my first new truck there at Preston Hwy for my 20th birthday, in 1987. A brand new 1987 Chevy S-10, 4-speed. I kept it 13 years and put 344,000+ miles on it, and sold it for another S-10, in 2000, which I still have today, 17 years later. My other vehicle is a 2004 Chevy Trailblazer. This is like the ultimate vehicle. We had them as company vehicles in the desert in the Middle East. I promised myself I was going to buy one for myself when I got back to the States. And I made good on that promise. In fact, it was a gift to my wife. She was looking for a vehicle, and I told her that she needs to get a Chevy. She said, 'I might want to get something else.' So, I told her, 'You can get whatever you want, honey. But, you can only park a Chevy in the driveway.' I've had service done at the Wyler Dixie Hwy location, but they always complain that they can't get to me today, or we're too busy, you have to leave it for a week; just complain, complain, and never work on my vehicle. Preston Hwy has always been first class. And I won't go back to the Dixie Hwy location ever again. Chuck

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Doug Kendall, dougk@montgomery-chevrolet.com


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  • Great service

    Melia took care of my service request quickly and accurately. I also received a complimentary exterior wash that I greatly appreciated. Doug is th...

    Dealer Response

    Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Montgomery Chevrolet. We are driven t...


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    Melia took care of my service request quickly and accurately. I also received a complimentary exterior wash that I greatly appreciated. Doug is the best and I appreciate his follow up.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Montgomery Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Doug Kendall, dougk@montgomery-chevrolet.com


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  • 1988 Oldsmobile

    The experience here was pretty fantastic. Perfect customer service

    Dealer Response

    Thank you for your review, James. We're glad that our team could provide you with a positive experience. If you ever need anything in the future, ...


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    The experience here was pretty fantastic. Perfect customer service

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, James. We're glad that our team could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steve Mudd - stevemudd@montgomery-chevrolet.com


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  • I KNOW I BE BACK TO GET SOMETHING *

    I HAD SEEN A 2009 FORD ESCAPE FROM CARS.COM AND THEY HAD IT ,THE INTERNET PERSON SAID THEY HAD IT, BUT LIKE AN IDIOT I WAITED TO THE NEXT DAY AND ...

    Dealer Response

    Thank you so much for your kind and honest review. We always appreciate any feedback. If you ever need anything in the future, please don't hesita...


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    I HAD SEEN A 2009 FORD ESCAPE FROM CARS.COM AND THEY HAD IT ,THE INTERNET PERSON SAID THEY HAD IT, BUT LIKE AN IDIOT I WAITED TO THE NEXT DAY AND ITS WAS GONE.THE SALES SADY IJEOMA IBEZIM TRY TO PUT ME IN SOMETHING BUT THE TRUCK I BOUGHT FROM A BAD DEALERSHIP RAISE THE PRICE REALLY HIGH TO TRADE IT, BUT SHE WAS VERY NICE AND ALL OF THEM WAS NICE DIDNT LOOK AT YOU JUST FOR THAT SALE LOOK, WHEN MY TRUCK PAYMENT GO DOWN I WILL GO BACK AND GET SOMETHING FROM THEM. IM A AMPUTEE AND THIS DEALERSHIP WILL WORK OUT FOR ME. AMEN *

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind and honest review. We always appreciate any feedback. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Steve Mudd - stevemudd@montgomery-chevrolet.com


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  • I was very pleased that you guys listen to me & wo

    I was very pleased that you guys listen to me & worked w/ me on getting me what I wanted. Thank you!

    Dealer Response

    Thank you for your business and this review, Jaci. I am happy to hear our team was able to serve you and demonstrate how we do business here. If t...


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    I was very pleased that you guys listen to me & worked w/ me on getting me what I wanted. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review, Jaci. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Kind regards, Steve Mudd - stevemudd@montgomery-chevrolet.com


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  • Big M on Preston

    Jeff is by far the BEST service guy! He always takes care of my vehicle and makes my life so much easier. This trip was to replace a blown tire. W...

    Dealer Response

    We appreciate you taking your time to share this review. I am pleased that our staff was able to provide you a friendly and quick service experien...


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    Jeff is by far the BEST service guy! He always takes care of my vehicle and makes my life so much easier. This trip was to replace a blown tire. While the shop had my Trax, he had the safety recall taken care of to save me a trip and the hassle of having to bring the vehicle back at a later time. My family and I got a ride home in the Customer Service Shuttle. The driver was very nice and courteous. My salesman, John Richards, saw me in the waiting room and stopped by to check in with me. I love these guys! Jeff and John are the two reasons my husband and I continue to purchase from Big M on Preston. Keep up the great work guys!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking your time to share this review. I am pleased that our staff was able to provide you a friendly and quick service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Doug Kendall, dougk@montgomery-chevrolet.com


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  • Mr Searching

    Asked salesperson about a radio missing on a vehicle we had previously inspected and was told it had been replaced. We visited dealership and radi...

    Dealer Response

    Thank you for sharing your feedback, Dee. It is important to us that we satisfy every customer and you actually really help us by bringing this is...


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    Asked salesperson about a radio missing on a vehicle we had previously inspected and was told it had been replaced. We visited dealership and radio still missing from the vehicle

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback, Dee. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards, Brian Caldwell - briancaldwell@thekiastore.com


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  • Advertised Car Not Available

    I went to the dealership to see a car that is still listed on cars.com only to find it had been sent to auction. Total waste of my time.

    Dealer Response

    Thank you for leaving us this review. We are sorry to hear that the car you had your eyes on was already spoken for, but we are confident that we ...


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    I went to the dealership to see a car that is still listed on cars.com only to find it had been sent to auction. Total waste of my time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review. We are sorry to hear that the car you had your eyes on was already spoken for, but we are confident that we will be able to find you something just as great. At any rate, we appreciate your kind words; we look forward to seeing you again soon. Until then, please feel free to contact us if you have any other questions or inquiries. Take care. Sincerely, Brian Caldwell - briancaldwell@thekiastore.com


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  • Best experience

    Best experience I've ever had buying a car from start til now so glad I made the choice to go to Montgomery Chevrolet

    Dealer Response

    Congratulations on your new vehicle Jenny, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guest...


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    Best experience I've ever had buying a car from start til now so glad I made the choice to go to Montgomery Chevrolet

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle Jenny, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Brian Caldwell - briancaldwell@thekiastore.com


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