I told Trent what I wanted and it was taken care of quickly and he made the whole experience easy.
Good estimates, prompt service. --> I have never used the dealership, only service, so I have no idea what the auto sales are like.
All Gates staff we encountered was friendly and professional. Dan was a great salesperson - very knowledgeable, friendly, but not high pressure. I w...ould definitely shop at Gates again!
Marcus was great and attentive, everyone there was very friendly and cordial.. I definitely feel like I got a great deal with this dealership.
Mike and Landon were great. Least effort ever in car purchase. In and out in under an hour. Left with clean vehicle and full tank of fuel.
Professional and courteous staff. The appointment was on time and was scheduled when I wanted it. Waiting area was clean and comfortable..
Friendly, prompt, courteous, considerate of my needs—provided transportation home, even though it was a 40 minute drive, told me exactly what had to b...e done and cost before work was done. Also, Gates Toyota provides a comfortable and clean waiting area for customers who wait for their vehicle to be serviced.
Very efficient and accommodating. Staff was professional but made me feel welcome and comfortable. Clearly customer service is a priority for everyo...ne.
Wade is great and remembered me as a previous customer of the shop! He was helpful to my young son who took his vehicle in for his first oil change. ... He took the time to teach him about the forms and details of what is included in the oil change.
Salesman was honest and helpful not pushy or rude. He answered all questions I had and would help me in the future if I need information about my new... Toyota.