Reviews

Average Ratings

4.9
122 lifetime reviews.
  • Great Service

    The staff was friendly and made sure to explain what was done during the service of my truck. The facilities were clean and inviting.


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    The staff was friendly and made sure to explain what was done during the service of my truck. The facilities were clean and inviting.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Efficient service including great advice from Wade, the service manager. Wade also provided me with information needed for routine maintenance in ...


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    Efficient service including great advice from Wade, the service manager. Wade also provided me with information needed for routine maintenance in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mike at Gates always gets it done

    As usual Mike was fantastic. The Camry Hyrbid is an excellent vehicle and I love to drive it. The gas mileage is incredible at 40 mpg.


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    As usual Mike was fantastic. The Camry Hyrbid is an excellent vehicle and I love to drive it. The gas mileage is incredible at 40 mpg.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Routine maintenance check

    All of my expectations were met or exceeded. Expectations were met.Sevice people were very courteous. The waiting room was very clean. The servic...


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    All of my expectations were met or exceeded. Expectations were met.Sevice people were very courteous. The waiting room was very clean. The service was completed within the hour that was priomised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Professional, Quick, Routine Service

    I arrived 15 minutes early, the service writer greeted me with a smile and proceeded to write up the service order, he explained what was going to...


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    I arrived 15 minutes early, the service writer greeted me with a smile and proceeded to write up the service order, he explained what was going to be serviced and checked. He also informed me of a factory recall that should be taken care of in the near future. While I was buying a pair of windshield wiper blades, from the Parts Department, the service manager, Wade, took time to ask me how I was feeling and talk for a few minutes. I am sure he was busy, but he had time to talk with me. As a customer of 17 years, this makes me feel appreciated. The following day I returned to Gates Toyota, with a friend, and was greeted by Landon, who sold my wife and I our first Tundra 17 years ago. I feel appreciated whenever I visit Gates Toyota and will continue to let them service our Tundras.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service on my 2008 Toyota. Hig with 192,000 miles.

    Rapid in and out with cost estimate in line with estimate from Wade. They also took me to and from my office..


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    Rapid in and out with cost estimate in line with estimate from Wade. They also took me to and from my office..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Unusually good buying experience

    The low-pressure, friendly manner displayed by everyone. Jason listened to what we were looking for and showed us the right models. He knows his...


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    The low-pressure, friendly manner displayed by everyone. Jason listened to what we were looking for and showed us the right models. He knows his cars. Jeff was informative and made final purchase details move along quite smoothly. All in all, a really good buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Car Purchase

    I liked the sales and the finance people that I dealt with person. Good selection of cars. I had no problems with anything.


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    I liked the sales and the finance people that I dealt with person. Good selection of cars. I had no problems with anything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service,

    personal attention from Mike McNally and he was available to answer all my questions and provide a thorough overview of the features of the 2017 R...


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    personal attention from Mike McNally and he was available to answer all my questions and provide a thorough overview of the features of the 2017 RAV 4

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • dealer servie

    people easy to work and service people are trustworthy. Also easy to make appointments. not all Toyota dealers provide same level of quality serv...


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    people easy to work and service people are trustworthy. Also easy to make appointments. not all Toyota dealers provide same level of quality service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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