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As posted on Facebook: I've been buying and trading cars/trucks for the past 50 years, and this most recent purchase experience at Gerry Wood was the worst.... There were just too many issues to list here, but most frustrating was thinking that our cash payment covered ALL taxes, fees, etc, as we were lead to believe. Wrong, since the DOT wanted another $400 . NOTHING about our new car's features were presented to us.... NOTHING was really discussed about the car except that we MUST BUY NOW... they don't answer their online messages posted to them..... I could go on and on. One bright spot, as always: the service department is one of the best in the area. In coming years, I'm going elsewhere for my next Kia purchase.
Very satisfied with the whole experience of buying a new car. The sales lady was so friendly and helpful. She was very informed about the vehicle we bought
Great service and very helpful every step of the buying process.
I don't recommend doing business here. They are not honest at all. They are only trying to rip you off. We learned the hard way!
Brandon cummings is the best salesman I know he will take his time and find you the car that meets your needs he looked for well over a year for a car... for me. Once this car fell into his lap he could not wait to show It to me bc he knew I would fall in love with it and I have. Gerry wood Chrysler jeep and dodge is really the best place ever to buy a car!!!!!!
Frances our salesman was very helpful. He did everything possible to make our car shopping a breeze. He really patient with me while I was trying to decide... on which car I liked. He asked about our family and was very professional.
Jimmy was very knowledgeable and helpful! Came in to buy a preowned but was shown the benefits of a new Jeep! Great vehicle and price! Not only recommend... Gerry Wood but definitely Jimmy Yelland! Living and breathing body of knowledge! Big asset to Gerry Wood team!!!
I recently purchased a 2007 Honda Ridgeline from Gerry Wood and had a great experience. Our salesperson was Francis. He was very friendly and super helpful... to get the price where we needed it. We would recommend them to anyone.
Lou was very understanding and helped us with the car. Explained that as soon as they knew what was wrong he would call us. He called and told us that... they needed to order the part and the car would be ready the next day. It was ready the next day and he called, Thank you Lou it was nice doing business with you
Stephen our salesman, Stephen in finance, Shawn and Rodney all did a great job. Didn't beat around the bush on my trade offer, got to a good price on the... new Jeep i was buying quickly. I slept on the decision and they made everything go super smooth the next day. Couldn't ask for a better experience. Had been dealing with Keffer Jeep a couple times before Gerry Wood, it is definitely worth the drive for better service. Highly recommended!