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Subaru of Spokane

(1,632 reviews)
Visit Subaru of Spokane
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 9:00am–3:00pm Closed
2016 state dealer award
View 8 awards
2016 state dealer award 2014 state dealer award
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 980-4015 (866) 980-4015
Used (866) 491-3679 (866) 491-3679
Service (877) 825-3745 (877) 825-3745

Reviews

(1,632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Spokane from DealerRater.

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Payton McIntire in the Sales department was incredibly

Payton McIntire in the Sales department was incredibly helpful and genuinely kind. If anyone is looking for a good honest salesman he's the one to go to. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable when there is an issue and cognizant of

Knowledgeable when there is an issue and cognizant of appointment time relative to other appointments in the city when initial appointment setup for a timely result when coming from outside the community

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is my 23rd New Subaru.

This is my 23rd New Subaru. Over 1/2 have come from Subaru of Spokane. It's easy to buy from a dealer that welcomes your business and appreciates your business. Yes, SUBARU OF SPOKANE is just the dealer for you. You won't go wrong at Subaru of Spokane,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy to deal with, worked around my schedule and

Very easy to deal with, worked around my schedule and fixed the issue with my Subaru crosstrec without any surprise charges.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership has always taken great care of my car.

This dealership has always taken great care of my car. They only do what really needs to be done. I can trust them and they never take advantage of me not knowing anything about cars. They are like family. Love this place. Would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had my Subaru Crosstrek 60,000 mile check and was charged

Had my Subaru Crosstrek 60,000 mile check and was charged $ 50.00 for a courtesy ride home from a 7 hour service. They will not answer the phone or call back. I will not buy another car or have my current car serviced there. Their service rep are rude and out to over charge you for everything. Save money and find another Subaru dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have not used the service department because I just

I have not used the service department because I just bought a brand new car. But the buying experience was exceptional. The sales person (Tyde) was wonderful. He was very knowledgable and answered all my questions. Tyde kept me well informed over the 2 months that it took to receive my new car. When my car arrived, Tyde spent a few hours going over everything about the car. I would highly recommend Subaru of Spokane because of the experience I had with Tyde. And because I love my new Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Has usually done a good job.

Has usually done a good job. Not a great experience with the last customer service rep in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience with the staff.

Excellent experience with the staff. I would recommend anyone to shop there for maintenance or nrw Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service.

Outstanding service. I did not have an appointment but they serviced my subaru and had me on my way in an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.