[{"id":158183,"personPtyId":31122926,"firstName":"Mike","lastName":"Woods","titleText":"Finance Manager","emailTxt":"woody@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":467,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/ee331c76-b5d7-4cf3-9c52-5fd4f4daea01.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1207008000","industryStartDtUtc":"441763200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":417788,"personPtyId":31141410,"firstName":"Brenda","lastName":"Lawless","titleText":"Sales Consultant","shortBioText":"I have been in the car business for 10 years. When I first started out I felt this was going to be my niche and sure enough it was! I walked away for a year to try a different line of work and sure enough I come right back to the car world. I really enjoy working with my customers and finding the perfect vehicle for them. \r\nMy goal is to always make purchasing a new vehicle easy and fun.","emailTxt":"brenda@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":106,"imageUrl":"https://cdn-user.dealerrater.com/images/43cb8ff335d9.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1177977600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":226179,"personPtyId":31121426,"firstName":"Doug","lastName":"Scribner","titleText":"Sales","emailTxt":"doug@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":122,"imageUrl":"https://cdn-user.dealerrater.com/images/3a6f5cd98106.jpg","drDealerId":28960,"industryStartDtUtc":"715305600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":158164,"personPtyId":31122905,"firstName":"Jonathan","lastName":"DeLong","titleText":"General Manager","shortBioText":"Hi, my name is Jonathan DeLong. I started working in the family business when I was 13 years old. I started in the machine shop that my Great Grandpa started some time around 1913. I moved up to become a Ford Certified Master Tech and eventually took the business over late 2008 after my Father became ill and passed. I enjoy racing Mustangs, snowmobiling, fishing and most importantly spending time with my family.","emailTxt":"jon@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":150,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/9e83fccb-efe5-4d53-bc4c-2ee0ec1398da.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"725846400","industryStartDtUtc":"1041379200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":464234,"personPtyId":35221177,"firstName":"BJ","lastName":"Johnson","titleText":"Sales Consultant","shortBioText":"Hi, my name is BJ Johnson. I started working at DeLong Ford in November 2017. Jon DeLong and I are childhood friends. I love spending time with my 10 year old daughter, Brooke, and my 7 year old son, Blake. We are from Dwight, IL. When I'm not working, I enjoy hunting and fishing. So far I'm enjoying meeting new people and building relationships in the car business. Please come see me for all of your vehicle needs!","emailTxt":"bj@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/978a45d54273.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":430222,"personPtyId":31891393,"firstName":"Joe","lastName":"Ruskin","titleText":"Service Advisor","shortBioText":"I got my start in the automotive industry as a kid working at my grandpa's body shop during the summers. After working full time as a collision repair technician and automotive painter, I moved to Gurnee, IL to become a Service Advisor. Recently I decided to return to Dwight as a Service Advisor here at DeLong Ford. I look forward to taking care of all the familiar faces!","emailTxt":"joe@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/60e124a6c263.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":158184,"firstName":"Gary","lastName":"Emling","titleText":"Parts Manager","emailTxt":"gary@delongfor.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/1bc240e7-9ffb-4ac1-9987-65e15827f52e.jpg","drDealerId":28960,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":366197,"personPtyId":31128968,"firstName":"Dan","lastName":"Thompson","titleText":"Used Car Recon Manager","shortBioText":"Born and raised in Dwight IL. Have been involved in sports my entire life and am a die hard football and basketball fan. Green Bay Packers :O and Chicago Bulls!! Enjoy working on valued customers vehicles from detailing to installing after market parts. You name it ill do everything i can to make it happen for you. My spare time activities consist of my 2 hand full boxers, amazing wife, and our recently purchased first home! Camp fires, fishing, and working around the farm are all very important spare time hobbies for this guy!","emailTxt":"dan@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/334c8be68e15.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":158185,"personPtyId":31122928,"firstName":"Julie","lastName":"Kaschak","titleText":"Accounting","emailTxt":"julie@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/482f1a76-5707-4ca3-bfa4-6cf09cbc50fa.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"760060800","industryStartDtUtc":"760060800","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":293806,"personPtyId":31124313,"firstName":"Josh","lastName":"Masching","titleText":"Parts & Service Director","emailTxt":"josh@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28960,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":528511,"personPtyId":44956835,"firstName":"Crystal","lastName":"Broyles","titleText":"Service Greeter","emailTxt":"crystal@delongford.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1183248000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":520071,"personPtyId":42586097,"firstName":"Samantha","lastName":"Kee","titleText":"Office Manager","emailTxt":"samantha@delongford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Administration"}]
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Delong Ford Inc Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2016

"DeLong Always Delivers"

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

Wiper Blade Replacement

$19.95 and up*

New Brake Pads/Shoes (Front)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
721 lifetime reviews. Includes reviews of Delong Ford Inc from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2018

    Brenda is the best! From her initial call to all the follow ups. I have never met Brenda in person because we???re about 300 miles from the dealer, but... she made my wife and I feel like family right away. She provided all the pictures I needed to make a decision. She was basically my eyes thru the whole process. The car had nicks and scratches and they painted the hood and touched up scratches. Car was delivered and we love it. Even minor issues afterwards were resolved smoothly. If you want to be treated like family, Brenda is the one I would highly recommend. She???s awesome!!!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brenda Lawless

    Sales Consultant

    (5.0) 106 reviews

    Joe Ruskin

    Service Advisor

    (5.0) 26 reviews

  • 5.0 out of 5
    October 7, 2018

    Bottom line, you will not find another dealership and service department as professional (no hype or hard sell) with better customer service than this... one! Do yourself a favor and come out to DeLong Ford.....you wont regret it!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 467 reviews

    Doug Scribner

    Sales

    (5.0) 122 reviews

    Joe Ruskin

    Service Advisor

    (5.0) 26 reviews

    Crystal Broyles

    Service Greeter

    NOT RATED

  • July 3, 2014

    Amazing as usual!!! We just traded in our third car to DeLongs, and as usual the service was awesome! All it took was a phone call, test drive, and a call... letting me know paper work was ready to sign. Woody is absolutely fantastic! He's very patient if you are picky, and never tries to sell you something out of your range. You are never pressured into buying something, and never hassled as soon as you step foot on the car lot. We have had past vehicles serviced at DeLong's, from basic oil changes to replacing ball joints. Matt and the service department always do an awesome job! The customer service is always top notch! One time truly sticks out in my mind! I called Jonathon at 6pm on a Friday night stuck 5 hours from home. Jonathon and Matt loaded up a car and brought it to us and flat bedded my car home so we could continue our vacation! They truly went above and beyond what needed to be done! I can honestly say that we will never buy car from anyone other than Delong's. Thank you for making the car buying experience so pleasant and easy!! Keep up the GREAT work guys!!!

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    Everyone should buy their vehicles from DeLong Ford!! It had been a long time since I purchased a vehicle and they could not have made it any smoother!!... Jon was wonderful to work with and Woody made doing the paperwork a breeze. Everyone was so nice and accommodating and very knowledgeable about their product. I highly recommend DeLong Ford to anyone looking for a new or different vehicle!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 467 reviews

    Jonathan DeLong

    General Manager

    (5.0) 150 reviews

    BJ Johnson

    Sales Consultant

    (5.0) 65 reviews

  • 5.0 out of 5
    October 5, 2018

    Our experience at this dealership was not like other places. They made you feel like your purchase was just as important to them as it was to you. Answered... all our questions without hesitation. Jonathon went above and behind to help even with an issue I had on a vehicle I purchased at a different dealership. Commendable integrity and friendly attitude made this a great experience. Thank you ! I will be back for sure.

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    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 467 reviews

    Jonathan DeLong

    General Manager

    (5.0) 150 reviews

  • 4.8 out of 5
    October 2, 2018

    In the day in age of internet sales... this place is a must!... staff very friendly helpful. All questions answered appropriately, and in timely manor.... Brenda ( our sales person) did out standing job! Even on het days off she remained in the loop. Other staff members very helpful from finance dept to service were very willing to address any issue. We traveled over 1100 miles for purchase... and best experience we ever had in auto purchase!!!! Thank you.

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    Worked with:
    Brenda Lawless

    Sales Consultant

    (5.0) 106 reviews

  • 5.0 out of 5
    October 2, 2018

    Once you deal with Mr. Woods, you'll never want to go to another dealership. He'll work with you to find a vehicle you want, and won't sell you junk. In... short, the mans trustworthy. I'll go out of my way to make a deal with Woody/Delong before anyone else.

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    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 467 reviews

  • 5.0 out of 5
    September 30, 2018

    I highly recommend Delong Ford! I actually found them on Cars.com & made inquiry. From day one until I purchased the vehicle, Mike was very professional... & helped me thru out the whole process! He pretty much did all the paper work, getting finance everything thru online & phone! He was very professional & helped thru every process. I never felt any pressure from Mike about purchasing the vehicle. He even gave me advice areas, where I can save money. I actually flew from NYC to Dwight, IL to pick up the vehicle & Mike gave me a very nice welcome & told me car will be ready to go as I get there. As I walked into the delarship, Mike had my car ready with full details with full tank gas to drive back to NYC. Even after purchasing the vehicle, Mike e-mailed me back to make sure everything is ok & told me any questions or concerns He is there to answer it. I'm very please with Mike's service & looking forward to do more business with him in future!

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    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 467 reviews

  • 5.0 out of 5
    September 28, 2018

    Brenda was amazing! She was very knowledgable about the vehicle, especially the electronic features, and took the time to give me an over view and how... to set some if the features. We drive 2 hours and got there later than expected but she stayed after closing hours to make the sale. The loan process was also fairly quick and easy. They also met my request to do some touch ups and buff the vehicle. Great people and service! I will definitely buy from them again and recommend to my friends and family.

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    Worked with:
    Brenda Lawless

    Sales Consultant

    (5.0) 106 reviews

  • 5.0 out of 5
    September 28, 2018

    Brenda was very pleasant and accommodating to work with. She was not pushy at all and very up front with everything. Phenomenal after sale follow up service....

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    Worked with:
    Brenda Lawless

    Sales Consultant

    (5.0) 106 reviews

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