Delong Ford Inc Hours
"DeLong Always Delivers"
Oil, Filter Change
$39.95 and up*
Wiper Blade Replacement
$19.95 and up*
New Brake Pads/Shoes (Front)
Read reviews that mention:
Brenda is the best! From her initial call to all the follow ups. I have never met Brenda in person because we???re about 300 miles from the dealer, but... she made my wife and I feel like family right away. She provided all the pictures I needed to make a decision. She was basically my eyes thru the whole process. The car had nicks and scratches and they painted the hood and touched up scratches. Car was delivered and we love it. Even minor issues afterwards were resolved smoothly. If you want to be treated like family, Brenda is the one I would highly recommend. She???s awesome!!!
Bottom line, you will not find another dealership and service department as professional (no hype or hard sell) with better customer service than this... one! Do yourself a favor and come out to DeLong Ford.....you wont regret it!!
Amazing as usual!!! We just traded in our third car to DeLongs, and as usual the service was awesome! All it took was a phone call, test drive, and a call... letting me know paper work was ready to sign. Woody is absolutely fantastic! He's very patient if you are picky, and never tries to sell you something out of your range. You are never pressured into buying something, and never hassled as soon as you step foot on the car lot. We have had past vehicles serviced at DeLong's, from basic oil changes to replacing ball joints. Matt and the service department always do an awesome job! The customer service is always top notch! One time truly sticks out in my mind! I called Jonathon at 6pm on a Friday night stuck 5 hours from home. Jonathon and Matt loaded up a car and brought it to us and flat bedded my car home so we could continue our vacation! They truly went above and beyond what needed to be done! I can honestly say that we will never buy car from anyone other than Delong's. Thank you for making the car buying experience so pleasant and easy!! Keep up the GREAT work guys!!!
Everyone should buy their vehicles from DeLong Ford!! It had been a long time since I purchased a vehicle and they could not have made it any smoother!!... Jon was wonderful to work with and Woody made doing the paperwork a breeze. Everyone was so nice and accommodating and very knowledgeable about their product. I highly recommend DeLong Ford to anyone looking for a new or different vehicle!
Our experience at this dealership was not like other places. They made you feel like your purchase was just as important to them as it was to you. Answered... all our questions without hesitation. Jonathon went above and behind to help even with an issue I had on a vehicle I purchased at a different dealership. Commendable integrity and friendly attitude made this a great experience. Thank you ! I will be back for sure.
In the day in age of internet sales... this place is a must!... staff very friendly helpful. All questions answered appropriately, and in timely manor.... Brenda ( our sales person) did out standing job! Even on het days off she remained in the loop. Other staff members very helpful from finance dept to service were very willing to address any issue. We traveled over 1100 miles for purchase... and best experience we ever had in auto purchase!!!! Thank you.
Once you deal with Mr. Woods, you'll never want to go to another dealership. He'll work with you to find a vehicle you want, and won't sell you junk. In... short, the mans trustworthy. I'll go out of my way to make a deal with Woody/Delong before anyone else.
I highly recommend Delong Ford! I actually found them on Cars.com & made inquiry. From day one until I purchased the vehicle, Mike was very professional... & helped me thru out the whole process! He pretty much did all the paper work, getting finance everything thru online & phone! He was very professional & helped thru every process. I never felt any pressure from Mike about purchasing the vehicle. He even gave me advice areas, where I can save money. I actually flew from NYC to Dwight, IL to pick up the vehicle & Mike gave me a very nice welcome & told me car will be ready to go as I get there. As I walked into the delarship, Mike had my car ready with full details with full tank gas to drive back to NYC. Even after purchasing the vehicle, Mike e-mailed me back to make sure everything is ok & told me any questions or concerns He is there to answer it. I'm very please with Mike's service & looking forward to do more business with him in future!
Brenda was amazing! She was very knowledgable about the vehicle, especially the electronic features, and took the time to give me an over view and how... to set some if the features. We drive 2 hours and got there later than expected but she stayed after closing hours to make the sale. The loan process was also fairly quick and easy. They also met my request to do some touch ups and buff the vehicle. Great people and service! I will definitely buy from them again and recommend to my friends and family.
Brenda was very pleasant and accommodating to work with. She was not pushy at all and very up front with everything. Phenomenal after sale follow up service....