[{"id":158183,"personPtyId":31122926,"firstName":"Mike","lastName":"Woods","titleText":"Finance Manager","emailTxt":"woody@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":497,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/ee331c76-b5d7-4cf3-9c52-5fd4f4daea01.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1207008000","industryStartDtUtc":"441763200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":464234,"personPtyId":35221177,"firstName":"BJ","lastName":"Johnson","titleText":"Sales Consultant","shortBioText":"Hi, my name is BJ Johnson. I started working at DeLong Ford in November 2017. Jon DeLong and I are childhood friends. I love spending time with my 10 year old daughter, Brooke, and my 7 year old son, Blake. We are from Dwight, IL. When I'm not working, I enjoy hunting and fishing. So far I'm enjoying meeting new people and building relationships in the car business. Please come see me for all of your vehicle needs!","emailTxt":"bj@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":80,"imageUrl":"https://cdn-user.dealerrater.com/images/978a45d54273.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":417788,"personPtyId":31141410,"firstName":"Brenda","lastName":"Lawless","titleText":"Sales Consultant","shortBioText":"I have been in the car business for 10 years. When I first started out I felt this was going to be my niche and sure enough it was! I walked away for a year to try a different line of work and sure enough I come right back to the car world. I really enjoy working with my customers and finding the perfect vehicle for them. \r\nMy goal is to always make purchasing a new vehicle easy and fun.","emailTxt":"brenda@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":115,"imageUrl":"https://cdn-user.dealerrater.com/images/43cb8ff335d9.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1177977600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":158164,"personPtyId":31122905,"firstName":"Jonathan","lastName":"DeLong","titleText":"General Manager","shortBioText":"Hi, my name is Jonathan DeLong. I started working in the family business when I was 13 years old. I started in the machine shop that my Great Grandpa started some time around 1913. I moved up to become a Ford Certified Master Tech and eventually took the business over late 2008 after my Father became ill and passed. I enjoy racing Mustangs, snowmobiling, fishing and most importantly spending time with my family.","emailTxt":"jon@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":155,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/9e83fccb-efe5-4d53-bc4c-2ee0ec1398da.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"725846400","industryStartDtUtc":"1041379200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":430222,"personPtyId":31891393,"firstName":"Joe","lastName":"Ruskin","titleText":"Service Advisor","shortBioText":"I got my start in the automotive industry as a kid working at my grandpa's body shop during the summers. After working full time as a collision repair technician and automotive painter, I moved to Gurnee, IL to become a Service Advisor. Recently I decided to return to Dwight as a Service Advisor here at DeLong Ford. I look forward to taking care of all the familiar faces!","emailTxt":"joe@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/60e124a6c263.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":528511,"personPtyId":44956835,"firstName":"Crystal","lastName":"Broyles","titleText":"Service Greeter","emailTxt":"crystal@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1183248000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":293806,"personPtyId":31124313,"firstName":"Josh","lastName":"Masching","titleText":"Parts & Service Director","emailTxt":"josh@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28960,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":158184,"firstName":"Gary","lastName":"Emling","titleText":"Parts Manager","emailTxt":"gary@delongfor.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/1bc240e7-9ffb-4ac1-9987-65e15827f52e.jpg","drDealerId":28960,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":158185,"personPtyId":31122928,"firstName":"Julie","lastName":"Kaschak","titleText":"Accounting","emailTxt":"julie@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/users/m.bozart/482f1a76-5707-4ca3-bfa4-6cf09cbc50fa.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"760060800","industryStartDtUtc":"760060800","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":366197,"personPtyId":31128968,"firstName":"Dan","lastName":"Thompson","titleText":"Used Car Recon Manager","shortBioText":"Born and raised in Dwight IL. Have been involved in sports my entire life and am a die hard football and basketball fan. Green Bay Packers :O and Chicago Bulls!! Enjoy working on valued customers vehicles from detailing to installing after market parts. You name it ill do everything i can to make it happen for you. My spare time activities consist of my 2 hand full boxers, amazing wife, and our recently purchased first home! Camp fires, fishing, and working around the farm are all very important spare time hobbies for this guy!","emailTxt":"dan@delongford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/334c8be68e15.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":520071,"personPtyId":42586097,"firstName":"Samantha","lastName":"Kee","titleText":"Office Manager","emailTxt":"samantha@delongford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28960,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Administration"}]
Rectangle 48
Sales
Service Closed

Delong Ford Inc Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2016

"DeLong Always Delivers"

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

Wiper Blade Replacement

$19.95 and up*

New Brake Pads/Shoes (Front)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
766 lifetime reviews. Includes reviews of Delong Ford Inc from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 5, 2018

    Great place to get a car I was in and out in under an hour I bought a used 2007 Ford f150 it was a great choice great place Brenda and Woody took care... of me without a hassle I would definitely recommend this place to anybody that is a Ford lover go out to delong and get a Ford what are you waiting for you deserve it you won't regret it what are you waiting for

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 497 reviews

    Brenda Lawless

    Sales Consultant

    (5.0) 115 reviews

  • 5.0 out of 5
    December 4, 2018

    Highly recommend anyone to Joe Ruskin Service Mgr. for prompt quality service. The sales team is a great bunch also to deal with, very knowledgable on... all there Ford line up..

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Ruskin

    Service Advisor

    (5.0) 31 reviews

    Crystal Broyles

    Service Greeter

    (5.0) 5 reviews

    Josh Masching

    Parts & Service Director

    (5.0) 27 reviews

  • 5.0 out of 5
    December 3, 2018

    I WALKED IN WITH MY HELMET AND FLAK JACKET ON, EXPECTING THE USUAL DECEIT AND TRICKERY THAT UNFORTUNATELY ACCOMPANYS CAR BUYING.. WELL, AFTER A FEW HOURS... WITH BRENDA LAWLESS, I REALIZED THIS DAY WOULD BE DIFFERENT. HER PROFESSIONALISM, HONESTY, AND DOWN TO EARTH INTERACTION WAS A PLEASURE. NO GAMES, NO MAGIC ACTS. STRAIGHT UP NUMBERS, AND AN HONEST EFFORT ON HER PART TO ASSIST ME IN OBTAINING FORDS VETERANS DISCOUNT. SHE WORKED PRETTY MUCH AROUND THE CLOCK ON HER OWN TIME TO HELP SOMEONE SHE NEVER MET BEFORE. THE RESULT ? A BRAND NEW FORD F-150, AND A BRAND NEW FRIEND ! PAINLESS AND A LOT OF PRETTY GOOD LAUGHS..........SEMPER FIDELIS, JERRY FARRELL P.S. MIKE WOODS CAME IN THE NINTH INNING TO SEAL THE DEAL WITH HIS USUAL COURTESY !!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 497 reviews

    Brenda Lawless

    Sales Consultant

    (5.0) 115 reviews

  • 5.0 out of 5
    December 3, 2018

    BJ was awesome to deal with. Made my car buying process easy, very accommodating. Price was significantly better than any other dealership I looked at.... Will definitely be going back there for future purchases.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BJ Johnson

    Sales Consultant

    (5.0) 80 reviews

  • 5.0 out of 5
    December 1, 2018

    This was our 2nd purchase of a Ford Explorer, another Great time. Doug went thru all the options with us and we got exactly what we wanted. Didn't seem... to take very long at all to arrive, even with the change over to making the new 2019 models. After purchase, Doug went thru all the new buttons. Love the new showroom, privacy for deal, and the brand new cement parking lot.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 497 reviews

  • 5.0 out of 5
    November 29, 2018

    My last vehicle purchased was the worst experience I have ever had at a different dealership, my experiences with DeLong Ford was very positive ,no pressure,... I would do business with them in the future!

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 497 reviews

    BJ Johnson

    Sales Consultant

    (5.0) 80 reviews

    Jonathan DeLong

    General Manager

    (5.0) 155 reviews

  • 5.0 out of 5
    November 29, 2018

    Fair price for my trade and good price on the new one. Very professional and not pushy. Would highly recommend Doug or this dealer if you're in the market... for a new car. Was fastest deal I ever had with a dealer. I drove 3 hours to trade my vehicle and was out the door and way home 30 minutes later. Thanks Doug and DeLong Ford!

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Woods

    Finance Manager

    (5.0) 497 reviews

    Jonathan DeLong

    General Manager

    (5.0) 155 reviews

  • 5.0 out of 5
    November 26, 2018

    Doug was very helpful in showing me what was available. Once I decided on a specific truck, It took very little time to close the deal. Thank you Doug... for your help. Will see you when I come in for service. D. Krippel

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2018

    This place is the BOMB!!!! Brenda went above and beyond before we ever went to the dealership. We live 1 1/2 hrs from there so called to ask questions... before going. Brenda went out and checked everything on the vehicle that we had questioned. That was all we needed to persuade us to make the trip and we bought the vehicle cause it was exectly what Brenda said it was....NICE!!!

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brenda Lawless

    Sales Consultant

    (5.0) 115 reviews

  • 5.0 out of 5
    November 24, 2018

    Brenda really took the time to help me with all the details in a friendly and informative matter. I feel as though I got a quality truck, at a more than... reasonable price. It was a pleasant experience, and will definitely return for future purchases!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brenda Lawless

    Sales Consultant

    (5.0) 115 reviews

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