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Reviews

Average Ratings

5.0
416 lifetime reviews. Includes reviews of Delong Ford Inc from DealerRater.com
  • Amazing as usual!!!

    Amazing as usual!!! We just traded in our third car to DeLongs, and as usual the service was awesome! All it took was a phone call, test drive, an...


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    Amazing as usual!!! We just traded in our third car to DeLongs, and as usual the service was awesome! All it took was a phone call, test drive, and a call letting me know paper work was ready to sign. Woody is absolutely fantastic! He's very patient if you are picky, and never tries to sell you something out of your range. You are never pressured into buying something, and never hassled as soon as you step foot on the car lot. We have had past vehicles serviced at DeLong's, from basic oil changes to replacing ball joints. Matt and the service department always do an awesome job! The customer service is always top notch! One time truly sticks out in my mind! I called Jonathon at 6pm on a Friday night stuck 5 hours from home. Jonathon and Matt loaded up a car and brought it to us and flat bedded my car home so we could continue our vacation! They truly went above and beyond what needed to be done! I can honestly say that we will never buy car from anyone other than Delong's. Thank you for making the car buying experience so pleasant and easy!! Keep up the GREAT work guys!!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Friendly, easy, good deals!
    March 25, 2017

    I spoke with both Jon and Woody. They were willing to help me in finding a good deal in my price range. I have already recommended the dealership ...


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    I spoke with both Jon and Woody. They were willing to help me in finding a good deal in my price range. I have already recommended the dealership to at least 5 people, some as far as shorewood/Plainfield. I absolutely love my car and it has been running perfect!

    Does recommend this dealer

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  • Special
    March 24, 2017

    It was to be an hour and twenty minutes travel to reach DeLong Ford and I had a 5p.m. appointment with Woody. I was running late and the dealershi...


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    It was to be an hour and twenty minutes travel to reach DeLong Ford and I had a 5p.m. appointment with Woody. I was running late and the dealership was to close before I would arrive so I called and spoke to Woody who without hesitation said he would wait for me. Upon my arrival the cars that I was to purchase were awaiting out front as promised. This aided me with the goal to surprise my wife with a new car. When asked how she like it she expressed that she did like it and then was told that it was hers. She couldn't believe it and Woody appeared to confirm that it was hers with so much joy there were hugs for everybody including Woody. The moment was very special and I thank Woody for helping to make it happen. Great service, professional, personable, friendly, courteous, and more.

    Does recommend this dealer

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  • Oil change
    March 20, 2017

    Brought my Ford Edge in for oil change. Leak was found. Part was ordered and fixed the following Saturday when I was in town. Excellent service...


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    Brought my Ford Edge in for oil change. Leak was found. Part was ordered and fixed the following Saturday when I was in town. Excellent service as always!! Thanks Matt and DeLong Ford!

    Does recommend this dealer
    Came in for service or repair

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  • Good buying experience
    March 18, 2017

    Woody treated me very good on buying this truck. He made the truck right for what was wrong with it. This is the first truck I bought but if I...


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    Woody treated me very good on buying this truck. He made the truck right for what was wrong with it. This is the first truck I bought but if I need another one I will give them my business!

    Does recommend this dealer
    Came in for service or repair

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  • Satisfying and enjoyable
    March 13, 2017

    I just bought my 3rd car in 10 years from Mike Woods. He was very accommodating with scheduling test drives and allowing as long as needed for t...


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    I just bought my 3rd car in 10 years from Mike Woods. He was very accommodating with scheduling test drives and allowing as long as needed for test drives. He answered all of my questions and listened to the needs I had for the car.

    Does recommend this dealer

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  • Recall on part
    March 8, 2017

    My car had a recall on a part and Matt called to schedule an appointment which was convenient for me to bring my car in. I moved to Pontiac so I w...


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    My car had a recall on a part and Matt called to schedule an appointment which was convenient for me to bring my car in. I moved to Pontiac so I was given a loner car to use until my car was done. The service was fast and excellent. Great work to the technician who serviced my car.

    Does recommend this dealer
    Came in for service or repair

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  • Windsheild
    March 4, 2017

    Had a crack in the windshield and as always the service was great. Repair made and drove off within a few hours. Always have liked the team at Del...


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    Had a crack in the windshield and as always the service was great. Repair made and drove off within a few hours. Always have liked the team at Delongs.

    Does recommend this dealer
    Came in for service or repair

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  • Number 7
    March 3, 2017

    We recently purchased our 7th vehicle from Delongs and Mike Woods. The deal and communication was as good as the first one. It's great to have a d...


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    We recently purchased our 7th vehicle from Delongs and Mike Woods. The deal and communication was as good as the first one. It's great to have a dealership in our community that not only provides great deals, but great service also. Thanks again Delong Ford we are enjoying our MKX. John and Bonnie Adams

    Does recommend this dealer

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  • Oil change
    February 26, 2017

    Small oil leak found on axle during the routine The Works oil change. Parts orderd and repaired under warr with no problems. What other dealer wou...


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    Small oil leak found on axle during the routine The Works oil change. Parts orderd and repaired under warr with no problems. What other dealer would take care of somthing you cant see under warr. Great home town service. Thanks Matt and the Techs that caught and fixed our car before it became a problem.

    Does recommend this dealer
    Came in for service or repair

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