CUSTOM CARS WEST HAS BEEN IN GOLD STAR STANDING 4 YEARS IN A ROW WITH THE BETTER BUSINESS BUREAU. WE ARE IN GOOD STANDING WITH THE NIADA (NATIONAL INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION), AND MEMBERS OF THE NFIB. WE ARE MEMBERS DIRECT WITH CREDIT UNIONS IN COLORADO. AND WE ARE SUPPORTERS OF THE U.S OLYMPIC COMMITTEE.
HERE AT CUSTOM CARS WEST YOU CAN BUY LIKE A DEALER AND BE COMPLETELY SATISFIED WITH YOUR PURCHASE.
"Come experience a better way to buy!"
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Sent two messages regarding a vehicle at their dealership. Never heard back. Ended up going through another dealer, and bought a newer vehicle. Very disappointed.
I went there with the intention of buying a luxury SUV I saw online. When I got there, the place is so packed with cars, you can’t hardly park.... All the vehicles are boxed in and crammed in two or three deep. The salesman I was going to meet wasn’t there yet (9:30am), so a guy cleaning a car said he’s get me another salesman. He called for him, waved at me, and the salesman saw him. I had to find the SUV myself, saw there were three large cracks in the dash (not good for a SUV with only 46k miles), then walked back out and the salesman hadn’t moved. He was back talking to another employee sitting on a golf cart, smoking. The cleaning guy came up to me again and said he’d go get the salesman, but I told him not to bother, if they don’t want my money, no problem. This place is shady. All the 5 star reviews are questionable as well, no way with what I saw.
My wife and I bought a beautiful 2009 Corvette today from John Queen. I can't say enough about how well the transaction went. The Corvette had super low... mileage, 10 K. We traded in our high mileage 2002 Corvette. Very fair trade in value as well as sales price. Dana in finance was great too. I will be telling all my friends & acquaintances about this dealership.
So I've been in the market for a vehicle for a good while now, I had been searching on Facebook and found a 2014 Jeep and contacted the seller, who... sent me to y'all since it was your sell. Unfortunately that Jeep had already been sold, I needed up speaking with Bradon, and he sent me the link to the car, that is now sitting in my drive way, and I feel in love. Went over today to test drive and check it out. And left with a car of dreams... I literally cried when I drove off property. Your team really knows their stuff and how to make a moms dreams come true... will recommend every time
I purchased this GT 500 From Custom Cars West and can honestly say it was a great experience. Bryson was more than accomodating with answering questions... and even going as far as driving the car out to the airport on his day off for me to inspect and put a deposit for purchase. He wen over and above the norm to help me.
This was my first time working with an internet based car sales company. After the 10 hour drive to Denver, it was the best car buying experiences I have... had. The 2008 Ford Explorer Sport Track looked like a new car. They gave me a very reasonable trade in on my Ford Ranger and there was no haggling. The offer we agreed over the internet was what we signed with no pressure or changes. Josh Carlton was very attentive to our needs and helped us get the best deal possible. We added the 3 year warranty that is good at any new car dealer in the nation and feel very confident in the future reliability of this vehicle. Thanks to everyone at Custom Cars West for such a positive experience.
My wife and I purchased a nice mustang. They were professional and I give this company my recommendation to anyone looking for a nice car and great service.... I will be back in the future for a Shelby Dean lol.
Purchased a 2013 truck and could not be happier. I was in and out of the dealer faster than any other and I actually bought something from this dealership.... Inventory changes all the time and they really try to earn you buisness. 4 stars on repairs only because I asked to have them install a brush gaurd (that I also purchased from them)and they were so swamped with work their mechanic didn't have time, otherwise I'm sure it would have been installed better than factory.i am returning to buy another so please don't buy the truck from under me!!!
Great car buying experience, I really appreciated the awesome level of customer service, ease of matters, and help getting the perfect car. I love my... car and I'm super happy with Custom Cars West, everyone on staff seems like they have good integrity and have all been very helpful, even after the purchase was complete they helped with some follow up items. Go team... and thank you.
I've bought several cars sight unseen with fairly good results. This one is now at the top of my list of successes. I did not misplace my trust with these... guys. When investigating this vehicle (a Range Rover Sport no less) I worked with John who did a great job staying in touch with me and providing me key info throughout the process. Although they did not move on the price during negotiations, the asking price was fair and they told me I'd be happy with the high quality of the vehicle. I was also able to directly communicate with Bob (the dealership owner) regarding the vehicle history which was very helpful in me making the decision to buy the vehicle. After finalizing the deal I flew into Denver and drove over to the lot and took the vehicle for a test drive. Needless to say it was just as advertised. After closing out the paperwork (a very efficient, professional job) I drove it home to Washington state (over 1,100 miles) a very happy customer. I immediately took the vehicle to my mechanic who performed a detailed safety and operational maintenance check and it passed with flying colors. Bottom line is these guys are very knowledgeable, low key pros. They obviously know how to source high quality rigs (I was amazed at the quality of the vehicles as I toured their facility with John). He told me a lot of their business is with out-of-towners like me. After my experience with them I understand why. They know how to establish trust. Thanks for a great buying experience gentlemen. I'll be back..
Scott, thank you for giving our company a chance to earn your trust. Your words are very kind!! Bob Marchello General Manager Custom Cars West