Route 66 Motors

Reviews

33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 11, 2016

    I was very disappointed because I was looking at an Acura through the images provided by Cars.com and I fell in love with it but when I went to look at... the car... the car was nothing like how it looked through the images. I wouldn't recommend for anyone to come to this dealership. I wouldn't want you to waste your time and gas.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We apologized for any inconvenience. There was a storm that came in the night before and all the cars got dirty from the storm and the winds.

  • 5.0 out of 5
    April 18, 2015

    I would definitely recommend this dealer to a friend. First off they had the exact vehicle I was looking for I emailed them told them when I would be there... to check it out and they said okay no problem he had plans for easter and waited for me! Very good dealer no room to work on the price but I still feel I got a great deal. They put brand new tires on it for me! Low interest compared to other dealers I check out! Had a few dents and issues but I knew what I was buying maybe some of you won't but do yourself a favor and bring a friend that does also buy Toyota can't go wrong! I purchased a 2007 Toyota Tacoma been almost a month now and it's still running great and driving great.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 27, 2015

    Very happy with my new to me vehicle. Will definitely be back when it is time for another vehicle purchase!!! Thanks Raffi and staff!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 7, 2015

    Good I loved the service when asking for prices. Good in every way. Hours are very convenient. Nvcchfscbttcv buff bhgghv burdens

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2014

    They helped me out with everything as a first time buyer. great customer service!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2014

    laurence and ray were both great at providing great service and i would recommend them if your looking for a used car

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 3, 2014

    Bought a 2007 Ford Escape Hybrid, seemed in good shape, 1 1/2 months later the engine starts shutting down while you are on the freeway or at a high speed... which is very dangerous. The dealership told us to bring the car down to them, it has been there 2 weeks now and they just sent it out to Ford to have a diagnostic done. Their managers and asst managers are terrible about letting you know what is going on, and they also try to trick you to take responsibility for the repairs. The buying was easy and we were going to get another car but not after the stress and danger this has put us through and the dealership does not care, they just want to sell cars and it looks like they sell lemons, so be careful out there, if our car is not done this week we will start pickiting out front of both dealerships about the terrible cars and service. Now we find out there is a class action suit filled against Ford for this same problem.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2014

    I was looking for a car and browsed some cars online. I contacted Route 66 in regards to a vehicle that I was interested in and they contacted me back... fast via email and they would follow up with a phone call. Very friendly and courteous and helpful with any questions or concerns I had. Always prompt in answering the phones and returning my call or email. I live in Bakersfield area, Anna stayed in contact with me, I set up an appt. to meet on a Saturday. I got their and they were still very nice assisted me as soon as I arrived. Extremely upfront about the vehicle I was originally was going for, it had some problems. I had a specific $$ amount I was looking at, Ray assisted Anna in answering my questions and they did they best to get me in a car that would suit me. I took a test drive, car ran awesome nice clean, well maintained, they even got it washed while we were completing the papperwork. I would definitely recommend them to other potential buyers, even myself in the near future. :) Thanks Anna & Ray, you are awesome!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 12, 2014

    Let me come 3 hours from my home to see a filthy bmw with just fresh touch up paint on hood then tried saying it was oil it was ridiculous!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    The cars have plenty of pictures online and have full description of the condition of the car. The customer have called prior to coming and the salesm...an have describe the full condition of the car.

  • 1.0 out of 5
    June 25, 2014

    Never buy a car here. Went in four months ago paid cash for a 01 vr6.. nothing but problems ever since. I have spent another 2 grand all fixing all the... problems.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We don't have a 01 Vr6 ever in our inventory. Must have us mixed up with another dealer.

View More Reviews