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I bought a brand new truck over 6 months ago and still have not received the speakers nor wheels that were part of my contract. They told me that the wheels... will include new tires, then when it's time to get the wheels installed after the sale I'm told that they were going to put the factory tires on the new wheels. When I went to drop off my truck, the service department said that they ordered 10.5" wheels even though the factory tires are 9.5". This was 2 months ago and after many calls to sales and also having the service dept leave messages with sales, I have not received a single response from sales. I'm in no way exaggerating. I will be contacting management tomorrow.
Purchasing process was smooth and easy. Salesman, manager, general manager, and someone from the service department all came out and greeted us before... we left. The dealership, including the restroom, was clean and decorated for the holiday.
I had such a great experience. Walked in just looking into some options..walked out with a brand new vehicle! They took great care of us. This is our second... purchase from them and we will keep going back!
Bought a 2019 Ram on a weekend in May 2018 and was told key was there but locked up and not accessible however key would be mailed to me the next business... day. It is now the 2nd weekend in October and through numerous attemps to get my key ( I live over an hour from the Dealer) I just picked up an enevelope from the post office today which was basically shipped COD. So I paid for the additional shipping and the key was cut wrong yet again. Ive made numerous phone calls about the key, visited face to face on more than one occassion about the key, now writing reviews about the key. Sad a simple key has been and still is so difficult to obtain from this dealership.
All sales and service personnel very courteous and helpful. Service was prompt.
Brought my truck in for warranty serv. & ding & dent repair. Fast serv. on warranty repair & excellent dent repair, even fixed 2 I didn’t... see!
It waa so easy. I never thought I would.be approved for a.car loan again. Thrilled with my 2014 Jeep Cherokee Latitude
Good service from Reese. He made sure my car was fixed right away.
Thank you Reis for the great customer service when I brought my car in Monday
I absolutely love working with Genifer, Reese, and Rick from Oliver C Joseph. They take the time to know what I've got going on with my Jeep and... do everything they can to ensure it's fixed. I've purchased my last two vehicles with them, and trust them extensively with the wear/tear and quality of my vehicles. Highly recommend!