Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Crater Lake Ford Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

"The Right Price"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 19, 2018

    10 out of 10 for Dick Dahl and crater lake ford. The staff was wonderful to deal with. I would

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jami, thank you so much for this wonderful review! Dick Dahl is absolutely a great guy to work with and all of us here at Crater Lake Ford appreci...ate the feedback. Congratulations on your new vehicle and we look forward to see you again!

  • 4.0 out of 5
    July 19, 2018

    thank you for helping me get the car that i needed for towing behind my motorhome .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello John, congratulations on your new vehicle and thank you for leaving us a review. We are always striving for 100% customer satisfaction and are ...happy to know that Tom and Ian were able to provide you a good experience. Is there anything we could have done differently that would have made your visit a 5-star experience? We appreciate your business and hope to see you again.

  • May 5, 2018

    Best service, best deals, great selection. I wouldnt go anywhere else.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Danielle, thank you so much for leaving such a kind review. The team here at Crater Lake Ford strive for 100% customer satisfaction with every ...customer and it sounds like we met that mark with you. Thank you for your business and your loyalty. We look forward to your next visit!

  • 4.0 out of 5
    July 19, 2018

    They fixed the oil drain plug. Its not stuck now and can finally have its lifetime oil change. Thank you Lithia of Fresno for screwing it up. And thank... you Crater Ford for fixing their screw up and keeping us on the road.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Blondie, so sorry to hear you had an issue with another dealership. We are very pleased that we were able to get the drain plug fixed and get you b...ack on the road again. Thank you for taking the time to leave a review and for visiting us here at Crater Lake Ford.

  • 5.0 out of 5
    July 14, 2018

    My wife and I were pleased with our buying experience at Crater Lake Ford. We had done our homework and knew what we wanted to pay as well as our expectation... for our trade in ( 2014 Taurus SHO which was also purchased from CLF). The price we paid was less than we were prepared to pay. There was a defect in one of the trim pieces on the car and when noticed, CLF ordered a new part. We brought the car in unscheduled on a busy day and were prepared to wait for a slot. The service writer (Jason) went out to the car, removed the defective trim and installed the new one. No technician required and we were in and out quickly. Exceed our expectation.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great review Marty! Sorry to hear there was a defect in a trim piece but we are pleased to know that Jason took it upon himself to tak...e care of it and you were not having to wait long. Congratulations on your new vehicle and we look forward to assisting you again.

  • 5.0 out of 5
    July 12, 2018

    Justan and Brian in service always treat me great. I have had a great experience at Crater Lake Ford every time I have been there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Vanessa, thank you for this amazing review and for choosing Crater Lake Ford. Our team of professionals are dedicated to providing you and everyo...ne else with only the best customer service. It's so nice to hear that Justan and Brian helped to make your experience such a positive one. We look forward to seeing you again soon!

  • 5.0 out of 5
    July 6, 2018

    This was the fastest, easiest car purchase I have ever had. I did my homework before going to see the dealer and that really paid off. Also, I asked a... service employee at the dealer who to ask for in sales. Got the best guy! All things were lined up so it was very smooth...also helps if you are paying cash.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Sue, congratulations on your new vehicle! Thank you for taking the time to write about your experience. We truly have a great team here at Cra...ter Lake Ford so we are happy to hear that someone from our service department was able to get you connected to one of our sales professionals. We appreciate your business and look forward to working with you again in the future.

  • 5.0 out of 5
    July 5, 2018

    They were so helpful and when i need a car again i will go back.

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    Shopped for a new car
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    Dealer Response

    Hi Kristen, thank you for sharing this great review about our dealership. Our team here will appreciate the feedback and we look forward to assisting... you again soon!

  • 5.0 out of 5
    July 4, 2018

    Service writer was very good, appreciated working with him

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    Dealer Response

    Hello Ben, thank you so much for the great review! We definitely have great service writers so we are happy to hear you received the experience we st...rive for every time. We look forward to see you again.

  • 5.0 out of 5
    July 3, 2018

    I went to Crater Lake Mazda looking at their new cars. It was a pleasure working with the Mazda Manager. There was no pressure with the sales pitch. All... our questions got answered, we went for a test drive and he gave us time to discuss by ourselves what we wanted to do. When we asked about comparing other makes to the Mazda I felt we got an honest assessment of the pros and cons of various makes. We were on a tight time schedule and they did an outstanding job of completing all the paperwork and financing quickly. I would definitely recommend the dealership!

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    Shopped for a new car
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    Dealer Response

    Hello Gwen, we are very pleased that you received the experience we strive for in customer service. Rich is an exceptional asset to Crater Lake Mazda... and he will be happy to hear this wonderful feedback. Thank you for giving us a great review and we hope to assist you again in the future for any of your vehicle needs. Enjoy your new Mazda!

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