. Went to look at a truck and was greeted by a salesman. Ryan was really nice and knowledgeable at first and made many promises. Was told that the truck i wanted would take a few weeks to be ready due to just being traded in but I'd be left know once it was ready. Called multiple times for the next week and got ignored. After a week of calling and finally getting ahold of Ryan, I was told that he had sold the truck and there was nothing there that would work for me. It was very mis leading and disrespectful and put a very bad taste in my mouth for looking at anything at any of the Murry motors dealer ships. It was a very bad Representation for the dealership name
The worst people
Most likely was the worst buying experiences I've had. And I buy alot of high end Cars. I was buying a 2017 CTS-V.Used they retail around $50-80k. I called the dealership out of PA and had him do a walkaround and tell me about any blemishes. He said none. I had him send me videos but they were so blurry I could not make out anything. I flew in from Indiana based on his description. The front bumper had chips all over it, the front spoiler was trashed, has a bulge on the drivers side tire, missing the engine cover, ding on the roof, chipping paint around the hd vent. 2qt low oil. I asked for some money off and they said it was used. What's worse I went ahead and bought so I could drive home and the transmission is slipping. I'm possibly going to file suit against this dealer. Also the employees are some of the most low life individuals you will ever deal with. Especially the General Manager. Wouldn't even look at me as he screwed me over. Low life xxxxxxxx used car salesman. AVOID
Just bought a 16 chevy 2500 tuesday 9-3-19, took it for small test drive everything seemed fine. Staff was nice so no complaints. Nightmare began on drive home. Highway bumps were virtually ripping the steering wheel out of my hands and putting me in other lane. My kids have to ride in this and it just NOT SAFE. I've owned many lifted vehicles but this is the worst. Less than 2 days later due to safety they wont so a buy back and help me out. I would be will to buy a new truck and ditch this. They would not help at all , to say I'm disappointed would put it mildly. . Although I do bare responsibility I didnt expect them to turn there back either. Thanks for the compassion and integrity you seem to lack. You want to help me out feel free to contact me. Steve
Good job again.
Thanks again Murray Motors, brought my car in for repairs, (vibration in front end, steering wheel vibrated when applying brakes). You solved that problem and not a real big expense involved. Reminded me my car was due for an oil change, I knew that but forgot to say anything because I was worried about the main reason I was there, car vibration, anyway, I let them change my oil too and rotate my tires all for a very reasonable price. I can tell when I am at Murray Motors they are concerned about solving my car issues but also concerned about me as a valuable customer, that's just the way they make me feel.
Poor service great seller poor owner
I don't recommend this place yes they sold me a truck but after I signed paperwork the stuff they said they were willing to do wasn't done. The owner told me to f off. Unsatisfied customer but gm support came through for me and paid for my truck to be done the way I liked it plus put remote start in it go gm support. But I recommend to venture to another place if you are looking at buying a used or new GMC or Chevy vechicle. I hope this helps everyone that decides to look at Yelp. I wish someone wouldve told me before I bought it from them. Apparently I am not the only one that had bad business from them. Thank you Murray motors I got a cheaper truck but no thank you for not agreeing to your terms that you agreed with. The salesman was also unhappy and apologized to me thank you John.
Great service, very clean, waiting area was nice
The service was excellent. The employees there are the greatest. The owner, Mark, was very pleasant and he made us feel welcomed while we waited. He is the best. We are very pleased with our purchase so far and would definitely recommend doing business with Murray Motors! You will be glad you did.
Can Always Count on Excellent Service
Everyone at the dealership is always very professional, accommodating, and knowledgeable. I trust the dealership will always complete the service to the best degree possible.
Great service, clean and professional staff.
The people are always polite and professional, and the wait time is reasonable. The wait time is reasonable and comfortable.
good service all the time
very good dealership we bought 3 cars from them with no problems. always friendly service. wouldn't want to go to know other dealership they say what they mean. good job murray motors
Best car shopping experience ever
Stopped by to take a look at a used vehicle. Everyone was extremely friendly, such a great family atmosphere! Wayne took us for a test drive and was so very helpful, relaxed and made us feel so at ease. Everyone was very laid back and it wasn't your typical pushy sales atmosphere. We enjoyed our time with these folks and would recommend them to anyone! We did purchase and our vehicle is wonderful. Wayne even called the following week to make sure we were happy. Wonderful people!!!