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Keller Bros. Dodge RAM

(331 reviews)
Visit Keller Bros. Dodge RAM
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 661-2010 (855) 661-2010
Used (866) 376-0377 (866) 376-0377
Service (866) 376-0425 (866) 376-0425

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oustanding group of people

My buying process was easy and Bill made sure i knew everything i needed to know about the Vehicle i purchased. Everyone in there was smiling and friendly..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David Harewood, we are so pleased you enjoyed your visit to Keller Bros Dodge! Thank you, and have a fantastic day!

Perfect

The process of looking for and buying our Grand Caravan was perfect. The final purchase and price was perfect! Driving to Rehoboth Beach the night of purchase was perfect. Perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another GREAT Purchase from Keller Brothers.

This is my second purchase with Keller Brothers this year. Bill Reiter, Sales Consultant, was extremely helpful and easy-going throughout the buying process. Their Service Department is top-notch! I'm so happy and fortunate to have a dealership like Keller Brothers just around the corner. I highly recommend this dealership for your purchasing and service needs. If you are searching for a dealership where the staff actually cares about your needs, this is the dealership for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carl, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

chrysler 300 2016

Great people to deal with pleasant and painless experiance delt salesman, Bill Ritter and Chris the manager Thanks Guys Don

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Don S, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Great and honest service...

I did not buy a car, but I certainly would have if the vehicle was right for me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Joe, we're hoping to have a better understanding of your review. If you had a great experience, will you please consider editing your review rating? If you did not have a great experience, please let us know how we can help rectify the situation. We look forward to hearing from you!

That was easy!

I have not purchased a new (to me) car in a very long time. They made the whole process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michelle, we are so pleased you enjoyed your visit to Keller Bros Dodge! We are always more than happy to assist you if anything else comes up. Take care!

Keller Brothers Dodge Lititz Pa

A plus experience from Internet Inquiry thru closing deal...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert Bastien, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Great service.

Kevin was personable and informative without making us feel pressured. The Jeep was clean and put back for us so we had first option on it. After the test drive, I was worried that once the sale was completed we would be on our own if any issues came up. He assured us that we could go to any of the Keller Brothers locations to get service if it were necessary, (two other Keller Bros locations are closer to where we live). I left feeling like they would take care of us. They allowed us to take the car that evening and come back at another time with the deposit. Highly recommend their friendly and professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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purchase of vehicle after visiting many other dealerships.

We're grateful to Kevin, salesman, who was courteous, knowledgeable, and conscientious; and Donna, financing, who was detail-oriented, informative, and personable. We're 100% satisfied with our new purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience

Definitely a dealership that I would highly recommend to everyone. I drove 1.5 hours to the dealership and I am glad I did. The overall experience was smooth and prior to my arrival the sales person, Bill Reiter, already had the Black 2015 Dodge Grand Caravan R/T I was interested in purchasing waiting. The sales process was quick and easy and the financing was just as smooth. Gary Roche, Business Manager, got the financing done quickly and I was headed back home before 12pm. I have not had this type of positive experience at a dealership in a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dean, thank you for taking the time to leave a review for us at Keller Bros Dodge. We appreciate the long distance you traveled to shop with us! Thank you again and enjoy the 2015 Dodge Caravan!