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First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

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Buyer’s Regret!

Buyer’s Regret!!! I feel like there was a better option for me at the other lot, but I was made to believe that there wasn’t more than what’s shown online.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, extremely knowledgeable and honest.

Professional, extremely knowledgeable and honest. Made the experience fun and easy. Highly recommend them to anyone who wants a great experience car shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It's an ok dealership.

It's an ok dealership. Nice people so far but the inside or the lobby definitely needs some work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful and very professional in getting me my first

Very helpful and very professional in getting me my first car I was very excited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pushed me into buying a junker that died 2 days later and

Pushed me into buying a junker that died 2 days later and now won’t reply to emails

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very hospitable personnel.

Very hospitable personnel. Great service delivery. The process was well executed, and with great explanations along the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great selection.

Great selection. Knowledgeable and friendly sales staff. Helpful and low pressure. Was a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a wonderful experience!

I had a wonderful experience! Gokul and Terrill assisted me and ensured I was taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The price of our car was fair, and was as listed online.

The price of our car was fair, and was as listed online. However, throughout the process customer service was terrible. The salesman seemed indifferent, and would walk away without communicating what was going on. The day we picked up the vehicle we were told it would be cleaned with a full tank of gas. It was norther cleaned, nor did it have a full tank. After waiting 40 minutes having a service member fill up the tank, they brought it back at 3/4. Poor experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ellitot and Tristan are awesome dealers.

Ellitot and Tristan are awesome dealers. They saved my behind and are willing to fight til they have no other options. I would highly recommend those two amazing men and the company to everyone. If yall need a vehicle. Go to first national fleet and release. Ask for Elliott or Tristan. They are so awesome. Guaranteed to walk out with a vehicle of your choosing. God bless 🙌 🙏 ❤️ 💖 yall. Tnk you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.