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First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

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AWESOME ALL THE WAY IN EVERY WAY COULDN’T TAKE THEM

AWESOME ALL THE WAY IN EVERY WAY COULDN’T TAKE THEM ENOUGH HELP MY SON OUT SO MUCH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

These guys are really good at what they do .

These guys are really good at what they do . They worked really hard for me and got me a really decent car and at a good price . I thought they were more than fair and if you are not a "Karen", you're going to have a great experience w them if your credits not so good and you don't have any cash that day it's OK they handle that for you 😉 Just go in and if u are in need of a vehicle unless u have burned all ur bridges down to the ground !! They will take care of u and don't worry about all those bad apple reviews there is 2 sides to every story !! 1 happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First National Fleet & Lease did an awesome job finding

First National Fleet & Lease did an awesome job finding me a vehicle I wanted an the price was great

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sale people and manager s were professional , great

The sale people and manager s were professional , great service on my trade in very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service, would definitely recommend this

Amazing customer service, would definitely recommend this place to anyone looking g for a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Staff was friendly.

Staff was friendly. We traveled from Ocean Shores and they did get a bit pushy calling to see where we were and when we would be there, that was getting a little annoying. It was very difficult to get to the location, its not in a good place. Would like to have seen a fully charged battery for the test drive ( we purchased a plug in hybrid) the battery was dead. We also discovered there was NO charger. They did say they would purchase one and mail it to us, they have not yet sent it to us. Would have been nice to have a full tank of gas esp since the battery was dead. No one really knew much about the car. Positive was they showed us the car fax report and the transaction only took about three hours. Car was clean. Tim our salesman was very nice and didn't give us a sales pitch that was nice. They had both cars we asked about via internet waiting and ready for us. Give the poor finance guy a nicer office!!!! Hiw about a sunny window seat!!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ma_delight, thank you so much for your business and your great feedback! I passed the message along to Katim, he is on top of getting you the charger ASAP. Please don't hesitate to reach out at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

Excellent service !

Excellent service ! Purchasing a vehicle was simple, fast and definitely professional. Thank you Tristan, well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nick and Trina, congrats on your new vehicle and thank you so much for the great feedback! Please don't hesitate to reach out at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

Felix was very helpful and worked everything so all that

Felix was very helpful and worked everything so all that came out of my pocket the day I got my car was the insurance . I thought that was very awesome of him to help me like that thank you felix

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Removalsnw10, we appreciate your great feedback and will definetely pass it on to Felix! Thank you for your support! Please don't hesitate to reach out at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

My experience at First National Auto was very smooth and

My experience at First National Auto was very smooth and pleasant. All of the staff work together to provide customers with information! Rock is an awesome agent to do business with! I’m definitely looking forward to future visits in due time. First National is lit!!!👍🏾

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Woke, congrats on your purchase and thank you for the great feedback! Please don't hesitate to reach out at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

Great service for first time buyers and good customer

Great service for first time buyers and good customer services! I love it keep it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Utuonedorothy, we appreciate you taking the time to share you great feedback! Please don't hesitate to reach out at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM