Skip to main content

First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

Want to share your experience with this dealership?

Write a review

Respectful, courteous, patient, helpful, and thorough. I...

Respectful, courteous, patient, helpful, and thorough. I appreciate the professionalism. And very nice selection of automobiles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was in contact with a salesman at First National to...

I was in contact with a salesman at First National to look at a vehicle at the dealership, our last text was me letting him know I was on my way and he responded okay. I drove 45 minutes to the dealership for the salesman, who I was in constant communication with about the particular vehicle I was scheduled to look at , only to told it was sold the night before. I feel as though they just wanted to get me in the door and sell me something else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bearlypurfect, I am sorry for the breakdown in our communication. There is no excuse for wasting your time but we were extremely busy that day and I apologize that we did not verify the status of the car before you came in. If there is anything we can do to make this right please let me know, I can be reached at 2065251800. Thanks Ahmed Zeghmi GSM

The finest Northern Seattle neighbourhood car...

The finest Northern Seattle neighbourhood car dealership. I would not go anywhere else for business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professional people at dealership and wonderful...

Professional people at dealership and wonderful experience. If I want to write 15 words I would

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The best dealer in the city.They have great cars and the...

The best dealer in the city. They have great cars and the best customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Shady company, not trustworthy.

Very shady business practices, rose the price of the car and then lied - telling me it had sold. If they’d just been honest from the get-go I would’ve understood. But lying gives you a real bad name…

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No

I appreciate the dealership’s patience & customer service...

I appreciate the dealership’s patience & customer service to match my auto needs and desires. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience trading in my Lexus! Thomas was...

I had a great experience trading in my Lexus! Thomas was super knowledgeable and helped me get the best deal in a 24 hour turnaround time! The trading process was very smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Man they are the f****** best man it was so easy to...

Man they are the f****** best man it was so easy to drive off the lot. In my own brand new 2013 Buick . The atmosphere here was real . Felt like I was talking to a family member the hole time they didn't make a sale they made a friend thank u guys for everything u guy did fr me and my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Consumer response

Yep

Consumer response

Yep

Drove 2 hours in traffic to see a vehicle that was...

Drove 2 hours in traffic to see a vehicle that was supposed to be available only to find out it was still in service. When we finally did get to drive it, oil pan screw had not been put back fully and leaked oil the entire drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ericncourtney, I am really sorry you had this experience, there is no excuse for a vehicle leaving our lot with a loose oil pan screw . I am glad we were able to resolve this for you, if there is anything more we can help you with, please don't hesitate to reach out to me directly at 2065251800. Thanks Ahmed Zeghmi GSM