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Reviews

Average Ratings

4.8
175 lifetime reviews. Includes reviews of Smithtown Kia from DealerRater.com
  • Wonderful experience

    Expected to BEGIN our new car shopping, definitely not ready to buy, at Smithtown Kia. Surprise! We drove away in our dream car, a pearl white ...


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    Expected to BEGIN our new car shopping, definitely not ready to buy, at Smithtown Kia. Surprise! We drove away in our dream car, a pearl white 2017 Optima. Consumers rated it so highly that we didn't expect the dealership to be as accommodating, but the salesman was professional and friendly and patient. Great experience! We're very happy with our new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Positive experience no pressure
    April 4, 2017

    I came in just to look and went up driving out a new Kia Optima. Came to look at Kia due to positive review and consumer reports magazine. It w...


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    I came in just to look and went up driving out a new Kia Optima. Came to look at Kia due to positive review and consumer reports magazine. It was very pleasant and positive doing with salesman Pat Foy. Rosa help to make the financial arrangements easy to handle. The no interest loan was a very good deal. I think that Cinched the deal.

    Does recommend this dealer

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  • A great buying experience!

    I recently returned to Smithtown KIA, having bought a used Sorrento 6 years ago. My experience this time was better than I even expected - I was...


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    I recently returned to Smithtown KIA, having bought a used Sorrento 6 years ago. My experience this time was better than I even expected - I was able to drive home in a 2017 Sportage, the car I wanted, that day. Gerard Rennie made the transaction practically painless, thanks to his professional yet friendly expertise. He is an outstanding member of the team at Smithtown KIA and I would gladly recommend him to anyone interested in a car that is now receiving the praise that it deserves. Two of my daughters and one son-in-law also drive KIAs, all are or will be repeat customers. I also have to thank Rose, whose warmth and knowledge are another outstanding attribute at Smithtown KIA.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Only dealer i have wver gone back to
    April 4, 2017

    I have to say both of my visits to smithtown kia were amazing. From sales to finance to managnent all went above and beyond. As a person with less...


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    I have to say both of my visits to smithtown kia were amazing. From sales to finance to managnent all went above and beyond. As a person with less then stellar credit I never thought i could be approved for a new car. But Gerard in sales made it his mission to put my family in a safe reliable car for the first time ever honestly. We were shocked we were approved and havent stopped smiling since. If that was not reason enough for you to pay them a visit. 4 months after getting the new car we found out kid #2 is coming. So we needed a car big enough for 2 kids a dog and all the junk that comes along. Since Gerard was so helpfull last time not only with the car but also planning iur futur and helping us with finances we figured lets go talk to him and get some advice. All i can say is once again the entire staff amazed us. They were able to get us into a 2 year old van while still having the original new car loan and still less then stellar credit ( ill let Gerard and Rosa fight over whos gold star that is). We got some much needed advice reassurance the right can for us all with no pressure at all and a constant reminder that if were not comfortable or ok that we can wait its no rush. I can honestly say that Rosa Gerard Joe and everyone else there are like family. The entire environment is warm loving and pressure free. Ive never herd a dealer say thats not gonna be right for you (unless its and upsell) but these guys would not let me buy a smaller suv juat cuz i needed something for a family. And they worked very hard to get us in the van. I feel a true connection with them and am happiky a customer for life if they need anything from us i hope they know they can call anytime. It is the only dealership that wont laugh at you for a credit score less then 550 intead theyll say ok we want to help heres what you can do to improve your score and what we can do to help you. A god send for a growing family

    Does recommend this dealer

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  • Stress free ,super quick buying experience
    March 31, 2017

    I am extremely happy and impressed by the kindness that I experienced at kia smithtown! I will recommend them to everyone I know looking for a new...


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    I am extremely happy and impressed by the kindness that I experienced at kia smithtown! I will recommend them to everyone I know looking for a new car!

    Does recommend this dealer

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  • Wonderful great experience
    March 31, 2017

    We are repeat customers. Our 2005 Kia was a great car and we decided to purchase a 2017 Sportage. Our salesman, Anthony Davis, was so knowledgeabl...


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    We are repeat customers. Our 2005 Kia was a great car and we decided to purchase a 2017 Sportage. Our salesman, Anthony Davis, was so knowledgeable and courteous answering all of our questions. I cannot say enough about Anthony and this dealership. We feel dealing with Anthony was so comforting with his patience in showing us all the features in our new car. Anthony is a real asset to Smithtown Kia. We are a very satisfied customer !

    Does recommend this dealer

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  • Kia Soul

    the salesman, Adam, was absolutely the best! Gerrard, the Finance Manager, made me feel comfortable with what I was spending. A wonderful experi...


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    the salesman, Adam, was absolutely the best! Gerrard, the Finance Manager, made me feel comfortable with what I was spending. A wonderful experience. I have already told so many people about Kia Smithtown!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kia soul was the one for me

    Michael Halliday from Smithtown Kia made getting a new car such a breeze, and that's one thing you don't expect when stepping foot into a dealersh...


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    Michael Halliday from Smithtown Kia made getting a new car such a breeze, and that's one thing you don't expect when stepping foot into a dealership. Highly recommend checking out the outstanding customer service and excellent vehicles. I really love my car and the whole experience was truly great! Thanks everyone! :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mixed experience
    March 12, 2017

    I would like to start my review by saying I am very happy with my 2017 Kia Sorrento. After extensive research it turned out to be the best value ...


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    I would like to start my review by saying I am very happy with my 2017 Kia Sorrento. After extensive research it turned out to be the best value for the money. My car buying experience with Michael Halliday was extremely pleasant. The transaction was straightforward and I felt I got a good deal. Gerard in the finance department gets a very poor review. He is unpleasant, condescending, abrupt, and when confronted with Gerard in the finance department gets a very poor review. He is unpleasant, condescending, abrupt, and when confronted with information that is contrary to what he has told you he become somewhat aggressive and impolite. I would not purchase another vehicle from this dealership until he is no longer employed there.

    Does not recommend this dealer

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  • robert barbera

    Gerard made my buying experience very pleasurable.he was very professional,knew all the features of the vehicle and was very patient.I would recom...


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    Gerard made my buying experience very pleasurable.he was very professional,knew all the features of the vehicle and was very patient.I would recommend Gerard to my friends and colleagues without hesitation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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