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Reviews

Average Ratings

4.9
133 lifetime reviews.
  • They try very hard to get you approved!

    I was unable to get a car from Mertz, my credit was very bad. However, they did try very hard and I feel like they really went to bat for me. When...


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    I was unable to get a car from Mertz, my credit was very bad. However, they did try very hard and I feel like they really went to bat for me. When my credit gets better, and it is slowly improving, I will definitely come back and try again! Thanks for trying!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchased Used Vehicle

    Found a vehicle at Mertz through Cars.com that was competitively priced for the St. Louis region. They were friendly and didn't pressure a decisio...


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    Found a vehicle at Mertz through Cars.com that was competitively priced for the St. Louis region. They were friendly and didn't pressure a decision. They were responsive to make a repair the car needed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    The work performed was done in the time they said it would be. I was very happy with the service performed.


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    The work performed was done in the time they said it would be. I was very happy with the service performed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Another job well-done by Mertz Ford

    Mertz service-personnel are always courteous and professional.


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    Mertz service-personnel are always courteous and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service

    Overall it was a good experience ---- comfortable waiting area ----


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    Overall it was a good experience ---- comfortable waiting area ----

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Perfect Service

    My Ford Edge needed an oil change and I was on my way home from work and decided to call an see if they had an opening. They said bring it on in a...


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    My Ford Edge needed an oil change and I was on my way home from work and decided to call an see if they had an opening. They said bring it on in and will take care of it! Perfect!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great deals on used trucks

    After purchasing my Used truck I immediately started to have problems with it. Mertz Did everything in their power to get me back on the road. T...


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    After purchasing my Used truck I immediately started to have problems with it. Mertz Did everything in their power to get me back on the road. Thanks to Mertz I have a new Transmission, power widow switch and tire pressure senor. The team at Mertz will look out for the customers best interest and bend over backwards in order to ensure continued business.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service at Mertz Ford

    Robbie does a great job. I have all services to vehicle done at the dealership. Have several friends that are looking for trucks and have recommen...


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    Robbie does a great job. I have all services to vehicle done at the dealership. Have several friends that are looking for trucks and have recommend Mertz Ford to them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great repair

    Staff was very helpful in finding us the best parts and deals.


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    Staff was very helpful in finding us the best parts and deals.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast service and clean facilities

    Very prompt, pleasant, and easy to do business with.


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    Very prompt, pleasant, and easy to do business with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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