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Used 866-413-5237 Email Dealer
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Reviews

Average Ratings

4.2
Average based on 33 reviews.
  • Good Experience

    I went here after work one day, just curious to see how much they would give me to trade in for my 2008 Mitsubishi Eclipse. I was greeted immediat...

    Dealer Response

    Thank you for your comments. We strive to please our customers.


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    I went here after work one day, just curious to see how much they would give me to trade in for my 2008 Mitsubishi Eclipse. I was greeted immediately by a friendly sales associate, Kirk Williams. Kirk understood I was just seeing how much they would offer and did not try and push me into purchasing that day. The patience of the workers there was excellent and they answered all of my questions with a good response. I ended up driving off the lot that day with a 2015 Outlander Sport and couldn't have been more happy with my purchase. They were flexible and let me come back the next day and retrieve everything that i left behind in my old car. Overall good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your comments. We strive to please our customers.


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  • Never Again

    Our day 12:15 ish- called to say we were headed their way to look at specific car was told it would be out front and ready. 1pm ish- arrived met o...


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    Our day 12:15 ish- called to say we were headed their way to look at specific car was told it would be out front and ready. 1pm ish- arrived met outside by nice gentleman, went into office and started filling out information regarding financial information, was told about vehicle being rental, one owner etc showed the car fax 1:15pm taken outside to look at car- it was the wrong car, then waited for the right one to be brought out, test drove, decided very interested in car 1:30pm told rep that we were going to have lunch please get the paperwork ready and have cleaned we would be back in 1hr to do paperwork and take car, 230p car not in sight started paperwork had multiple questions rep couldn't answer so manager was involved. was told high interest rate, explained that it was high compared to what we were quoted by different dealership, was told 1% interest wasn't that much money and shouldn't have an impact on decision 330pm finally got amount correct, asked about title and filled that paper out, told that they would get the car in for cleanup {105 miles one way or we would have walked out the door then} and we could do paperwork while it was cleaned 445p all paperwork done and car was delivered to us outside. Got in car it didn't look cleaned(just looked like mats were gotten out of trunk and put on floor) but we were ready to leave since we were pushing 4hrs already got it home- found paint overspray in finder well looks like it was in accident. Called next day- told what do we expect for that price by manager, took it to another dealer and they confirmed it was in some kind of accident, we asked about heated seats that was on the listing. Car didn't have them. when asked about that same manager was very rude now wants to sell us the extended warranty

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Deals not honored

    My husband and I spent an hour at Jeff Schmitt Mitsubishi in Fairborn Ohio. We made a deal that the sales manager approved of. only to find out 10...


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    My husband and I spent an hour at Jeff Schmitt Mitsubishi in Fairborn Ohio. We made a deal that the sales manager approved of. only to find out 10 minutes later that his deal was not going to be honored. we were ready to purchase the vehicle that day. so I guess you guys don't honor the deal that you make anymore?

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Experience!

    I went to Jeff Schmitt mitsubishi to buy my car. The experience was great, the people were super friendly and very helpful, overall everything wen...

    Dealer Response

    Thank you for sharing your experience. I am sorry to hear that we were one finance manager short that. Glad that Jimmy was accommodating and you ...


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    I went to Jeff Schmitt mitsubishi to buy my car. The experience was great, the people were super friendly and very helpful, overall everything went well. The only downside was that they had only one financing guy available to it took a little longer than normal to get everything processed. Besides that I love my new mitsubishi lancer! and my sales guy was absolutely amazing. If you go to buy a car from Jeff Schmitt mitsubishi ask for Jimmy, he's great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience. I am sorry to hear that we were one finance manager short that. Glad that Jimmy was accommodating and you are enjoying your Lancer! DeeDee Odom Customer Advocate Manager


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  • great customer service

    I just purchased a 2008 Tahoe with the help of Benito and Reggie J....they worked with me and found me the best payment plan and had me in and out...

    Dealer Response

    We appreciate your business and referrals! DeeDee Odom Customer Advocate Manager


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    I just purchased a 2008 Tahoe with the help of Benito and Reggie J....they worked with me and found me the best payment plan and had me in and out in a very timely manner even with power outages from the weather while I was there. Reggie was very friendly and Benito didn't have me waiting around when I pulled up he was the 1st to greet me at the door. Pleasure doing business and I have been recommending others

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your business and referrals! DeeDee Odom Customer Advocate Manager


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  • Couldn't have picked a better dealership!!

    I have no complaints with my recent buying experience at Jeff Schmitt Mitsubishi. I recently purchased a 2013 Chrysler 200 and got a really good d...


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    I have no complaints with my recent buying experience at Jeff Schmitt Mitsubishi. I recently purchased a 2013 Chrysler 200 and got a really good deal I couldn't pass up. Aston did great with putting me in a car that fit my needs. I didn't originally go there for this specific vehicle, as I knew what I wanted. When I weighed out the pros and cons, it was a no brainer. I will definitely be referring people I know to them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional Customer Service

    I was referred by my best friend after she bought a Regal from there. I had my mind set on a 2013 Malibu from another location, but they found an ...


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    I was referred by my best friend after she bought a Regal from there. I had my mind set on a 2013 Malibu from another location, but they found an even better one & MATCHED the price. I was sold. All I needed was two pay stubs, ran credit and was qualified (even with hiccups on my credit). Unlike White Allen & their misleading advertisements, they truly work with you. Jimmy was a GREAT help. He even synced my iPhone to the MyLink Bluetooth. This dealership gets an A+. I will NEVER car shop anywhere else. I'll definitely be back in the future!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unhappy

    I just recently purchased a used vehicle from this location. Took car in for protection and wanted them to also look at vehicle because seemed to ...

    Dealer Response

    I am sorry for your experience. If there is anything we can do to correct these issues, please let us know. You can contact our customer service a...


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    I just recently purchased a used vehicle from this location. Took car in for protection and wanted them to also look at vehicle because seemed to have a shaking in front end. Still under factory warranty and also bought extended warranty. Was told by sales person he had to speak with manager and they refused to look at my vehicle! Told was taking to another dealership for a recall on that model and was told let us know what is said about the shaking! Cannot believe they refused considering its under warranty and only had two weeks. Really regretting now buying my vehicle from this location.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am sorry for your experience. If there is anything we can do to correct these issues, please let us know. You can contact our customer service advocate DeeDee Marrero @ 937.878.3471.


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  • Jeff Schmitt Mitsubishi is the place to go!

    I went to this dealership needing a new car. Immediately I was greeted with friendly faces from the entire staff. Ryan Humfleet was the salesman w...

    Dealer Response

    Thank your for your business and taking the time to leave a review. We look forward to serving you in the future.


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    I went to this dealership needing a new car. Immediately I was greeted with friendly faces from the entire staff. Ryan Humfleet was the salesman who took care of me. He sat me down and asked me questions about what I was looking for and what not. He had plenty of options for me to look at before we even hit the lot. After I found the car that I fell in love with he sat down and started the process of pricing. He fought hard to get me the best price possible. I walked in with a number in my head and walked out with an incredible car! The warranty on the vehicles is the best I've seen. Take my advice and head to Jeff Schmitt Mitsubishi for your next car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank your for your business and taking the time to leave a review. We look forward to serving you in the future.


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  • Bought a 2010 Mustang GT

    Bought a 2010 Mustang GT today from Jeff Schmitt Mitsubushi and had an excellent experience all around ease of no pressure sales. Our salesman was...

    Dealer Response

    Thank your for your business and taking the time to leave a review. We look forward to serving you in the future.


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    Bought a 2010 Mustang GT today from Jeff Schmitt Mitsubushi and had an excellent experience all around ease of no pressure sales. Our salesman was Robert and he was excellent and we love our new car. Thank you so much for making our buying process quick and hassle free.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank your for your business and taking the time to leave a review. We look forward to serving you in the future.


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