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Reviews

Average Ratings

4.0
52 lifetime reviews.
  • Excellent service

    I like the time that everyone took to find me the right car and to make sure the payment was what I needed.

    Dealer Response

    Thank you for writing a positive review about your experience at our dealership! I appreciate the feedback and pleased that your experience with u...


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    I like the time that everyone took to find me the right car and to make sure the payment was what I needed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing a positive review about your experience at our dealership! I appreciate the feedback and pleased that your experience with us was positive. We do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Customer Service

    Gabriel Jones was our Sales Representative. He was informative, clear and thorough with the paperwork. Worked hard to get us the deal we wanted. H...

    Dealer Response

    Hello Jessica and thank you for the kind words! I am glad to hear of y our positive experience at our dealership and that Gabriel was there to pro...


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    Gabriel Jones was our Sales Representative. He was informative, clear and thorough with the paperwork. Worked hard to get us the deal we wanted. His email and call follow up was prompt. He represented the business by being well spoken and dressed nice! Very Impressed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jessica and thank you for the kind words! I am glad to hear of y our positive experience at our dealership and that Gabriel was there to provide you with such exceptional service! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great service and very knowledgeable.

    My sales rep Becca knew the inventory very well and was knowledgeable on each vehicle I inquired about. I mentioned that I liked Kia's and she imm...

    Dealer Response

    Thank you so much for sharing your car shopping experience with us. I'm happy to hear you were able to find what you were looking for including st...


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    My sales rep Becca knew the inventory very well and was knowledgeable on each vehicle I inquired about. I mentioned that I liked Kia's and she immediately took me to the Kia I ultimately purchased. I came in knowing what I could spend and they made it happen. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your car shopping experience with us. I'm happy to hear you were able to find what you were looking for including standard-setting customer service from Becca and the rest of the Jeff Schmitt Mitsubishi team. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great customer service

    I traveled 4 hours to purchase a Mitsubishi Lancer and Gabriel Jones was a great rep! He was kind, helpful and did a great job with explaining all...

    Dealer Response

    Thank you for the wonderful review and for traveling to Jeff Schmitt Mitsubishi from quite a distance to do your business. I am pleased to hear Ga...


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    I traveled 4 hours to purchase a Mitsubishi Lancer and Gabriel Jones was a great rep! He was kind, helpful and did a great job with explaining all of the cars features. I highly recommend you start your car shopping here!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review and for traveling to Jeff Schmitt Mitsubishi from quite a distance to do your business. I am pleased to hear Gabriel was kind, helpful, and informative during your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future and we hope you enjoy your new Mitsubishi Lancer! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Best Dealership Experience in my lifetime!

    from the start with doug lutz and then not onto operations with aaron and then onto the finish with brian fletcher in finance my experience was ex...

    Dealer Response

    Robert, thanks for this marvelous review and for your referrals! I am so pleased that Doug, Aaron and Brian were able to provide you with such exc...


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    from the start with doug lutz and then not onto operations with aaron and then onto the finish with brian fletcher in finance my experience was excellent and I will certainly refer others to jeff schmitt for new and used car purchases! truly a super experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thanks for this marvelous review and for your referrals! I am so pleased that Doug, Aaron and Brian were able to provide you with such exceptional service and excellent experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Very accommodating

    Very accommodating and let me have my mechanic look over the car before purchasing and they did not pressure me to buy

    Dealer Response

    Katherine, thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our ...


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    Very accommodating and let me have my mechanic look over the car before purchasing and they did not pressure me to buy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Katherine, thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team was very accommodating during your recent visit. Our goal is to provide pressure free customer service, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Purchasing a car

    Becca was absolutely wonderful! Well actually everyone was.Very helpful. They made the entire process go really smooth. I will most definitely wil...

    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone and for your referrals! I am very to hear that our te...


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    Becca was absolutely wonderful! Well actually everyone was.Very helpful. They made the entire process go really smooth. I will most definitely will refer people their direction in the future

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone and for your referrals! I am very to hear that our team was very helpful, and we were able to provide you with smooth process during your purchase. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Worst experience ever

    I was recently at this dealership for a 2015 Silverado. I was lied to about the whole process the sale rep was nice until I didn't have enough o...

    Dealer Response

    Bryant, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience...


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    I was recently at this dealership for a 2015 Silverado. I was lied to about the whole process the sale rep was nice until I didn't have enough of a down payment. So I said never mind on the sale. I was approved at another car lot for a truck that was the same price with no problems.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bryant, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • great service clean lot great invetory knowledge

    the sales staff was helpful and friendly and explained everything to me. knowledgable staff huge inventory treated with respect works with all cre...

    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our staff was helpf...


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    the sales staff was helpful and friendly and explained everything to me. knowledgable staff huge inventory treated with respect works with all credit situations

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our staff was helpful, friendly, knowledgeable, and treated you with respect during your purchase. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Oil change

    Got out faster than expected. Work started starred at originally scheduled time of appointment time. Review requires twenty plus words.

    Dealer Response

    Thank you for reviewing your service experience! We aim to provide fast and time-efficient service for our guests and I am proud that this was rec...


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    Got out faster than expected. Work started starred at originally scheduled time of appointment time. Review requires twenty plus words.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing your service experience! We aim to provide fast and time-efficient service for our guests and I am proud that this was received during your time spent with us. Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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