New 888-483-8791 Dealer Website
Used 888-482-1516 Email Dealer
Service 877-548-8594

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Reviews

Average Ratings

4.9
129 lifetime reviews.
  • First ever positive experience buying a car

    Mr. Bridgeman was so helpful, patient and informative at every step. We never felt pressured and the process moved along efficiently.


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    Mr. Bridgeman was so helpful, patient and informative at every step. We never felt pressured and the process moved along efficiently.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional, polite and thorough!

    Polite professional staff and extremely pleased with the repairs!


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    Polite professional staff and extremely pleased with the repairs!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Wheel alignment

    For the most part always had good service with this dealership. However this time my car still has a slight pull to the left after leaving the shop.


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    For the most part always had good service with this dealership. However this time my car still has a slight pull to the left after leaving the shop.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service

    Friendly staff and great customer service. By far the best I've been treated. Thanks for having such an amazing staff. They truly care about you a...


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    Friendly staff and great customer service. By far the best I've been treated. Thanks for having such an amazing staff. They truly care about you and listen to all your concerns and issues.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Serra of Jackson

    My first experience with Serra was in July of 2015, when I traded my 2011 vehicle for a new 2015 SUV. Don Hennings was my sales representative, a...


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    My first experience with Serra was in July of 2015, when I traded my 2011 vehicle for a new 2015 SUV. Don Hennings was my sales representative, and was great. Tragically, I totaled that vehicle last month. Based on my prior dealings at Serra, my only stop to buy a new 2017 was at Serra. Mr. Hennings, once again, was super in my dealings with him. Mike Kreuger on the business side was also great to deal with and very efficient and knowledgeable. I could not have been treated nicer, and certainly could not have been treated more fair.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GMC Terrain Service

    Several cars, including my GMC Terrain, have been serviced by Serrra over numerous years. I have always been more than satisfied. I have also pu...


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    Several cars, including my GMC Terrain, have been serviced by Serrra over numerous years. I have always been more than satisfied. I have also purchased one other vehicle beside the GMC Terrain. Both buying experience were excellent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service

    Friendly employees, great service, they stay on schedule and are always willing to help in any way.


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    Friendly employees, great service, they stay on schedule and are always willing to help in any way.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service good customer service repairs done !

    Clean place pleasant employees good service Repairs were do just the way I wanted


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    Clean place pleasant employees good service Repairs were do just the way I wanted

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Richard

    Easy buying experience from trained professionals.


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    Easy buying experience from trained professionals.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Serra of Jackson always respects their customer

    I feel confident that the service department is doing the right thing to fix my car. The staff is courteous and goes out of their way to help.


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    I feel confident that the service department is doing the right thing to fix my car. The staff is courteous and goes out of their way to help.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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